Indian River Winery Accommodation

I'm unable to completely answer the survey, because due to no fault of the staff at the hotel there was a major power outage in the area from Ice storm. However I'm just going to give a shout out to the staff, under this very devastating and difficult condition and they were clearly stressed to their maximum, they maintained a positive attitude and use the system to make sure that customers were treated fairly. When we were cold at night, they walked up five flights of stairs to bring us extra blankets. Well it was hard to see completely, we were able to see that the hotel was very clean and we were very happy to have a safe place to stay during this epic ice storm in Northern michigan.

Amazing hotel haven’t been in a long time great staff

We had an excellent 3 days and 2 nights. Everything is clean, bug free, and the staff are super friendly. Anything we asked for was promptly provided. Breakfast was prepared perfectly, kept clean, and well stocked from 6-10 am both days. They had the sausage patties and today there were also cheese omlets. :) The coffee is fabulous and they offer cocoa and a variety of hot tea choices. The room refrigerator is a good size with a tiny freezer. The pool was large and 9ft deep at one end! My husband and Son are both 6 ft tall so don't normally get pools over their head which made for fun water games. My grandson is 6. He loved the shallow end and said it was warm enough. The hot tub is good size and has 6 large jets. People have commented about the hot tub being dirty but in fact had a rust stain that does not affect the water. We thought the beds were comfortable, clean, and well made but could use some better pillows. On check out day we were slow moving and asked for a late check out. They happily allowed us an extra hour! The property is close to a shopping center. We made a trip to dollar tree for some coloring supplies and that kept my grandson super calm when we needed to be. Theres a walkable convenience store, and easy to get jets pizza delivery. That was really good pizza btw.

Was given a room on second floor. However, only way to het there was in pool area with narrow steps. Not the safest.

Since I’m visiting near post snow season, parking is easy and the resort is not crowded. Hard to find dining options apart from the cafe and restaurant in the lodge. You have to drive 30mins to Petoskey or Boyne city to eat. Hotel room is clean but old. And the staff are nice on cleaning the room. It’s not far to walk to the lift especially they have lift-side ski valet for free to securely keep your equipment.

They are remodeling the property, so all the rooms look very clean. Painted new Carpeting. throughouthe people were very nice and comfortable.