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Candlewood Suites Indianapolis by IHG

2.5 star property

Photo gallery for Candlewood Suites Indianapolis by IHG

Indoor pool, pool loungers
Fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Terrace/patio
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
8111 Bash Street, Indianapolis, IN, 46250
  • Castleton Square
    ‪18 min walk‬
  • Dave & Buster's
    ‪4 min drive‬
  • Fashion Mall at Keystone
    ‪6 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (1 Qn, Sofa Bed, Comm, Tub)

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Suite, 1 Bedroom, Accessible (1 Qn, Sofa Bed, Comm, Tub)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (1 Qn, Sofa Bed, Addl Lvng Area)

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Suite, 1 Bedroom (1 Qn, Sofa Bed, Addl Lvng Area)

  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Roll In Shower)

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Studio Suite, 1 Queen Bed, Accessible (Communications, Roll In Shower)

  • 32.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Studio Suite, 1 Queen Bed

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

Premium bedding, in-room safe, desk, laptop workspace

Standard Suite

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Studio Suite, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Drury Inn & Suites Indianapolis Northeast

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.7 out of 5, Exceptional, (1136)
The price is AU$428
for 1 room
includes taxes & fees
12 Apr - 13 Apr
Drury Inn & Suites Indianapolis Northeast

About the area

Indianapolis

With a stay at Candlewood Suites Indianapolis by IHG in Indianapolis (Castleton), you'll be within a 15-minute drive of Fashion Mall at Keystone and Indiana State Fairgrounds. .This hotel is 10.2 mi (16.4 km) from Children's Museum of Indianapolis and 13.6 mi (22 km) from Gainbridge Fieldhouse.

What's nearby

  • Community Hospital North - 16 min walk - 1.4 km
  • Castleton Square - 18 min walk - 1.6 km
  • Dave & Buster's - 4 min drive - 2.6 km
  • Fort Harrison State Park - 6 min drive - 5.2 km
  • Fashion Mall at Keystone - 6 min drive - 5.7 km

Getting around

  • Indianapolis Station - 25 min drive
  • Indianapolis Intl. Airport (IND) - 36 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Twin Peaks - ‬6 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Taco Bell - ‬12 min walk

About this property

Candlewood Suites Indianapolis by IHG

Hotel in Indianapolis with a 24-hour health club and a 24-hour business center
Candlewood Suites Indianapolis by IHG offers 124 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club.
Make yourself at home in one of the 124 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Wired and wireless internet access is complimentary, while DVD players and premium TV channels are also offered to provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including a 24-hour health club, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a communal living room.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Indianapolis by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • Library

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
In case of late arrivals, please follow the self check-in instructions on the boxes right outside the front door.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Indianapolis
Candlewood Suites Hotel Indianapolis
Candlewood Suites Indianapolis
Indianapolis Candlewood Suites
Candlewood Suites Indianapolis City Centre Hotel Indianapolis
Candlewood Suites Indianapolis Hotel
Candlewood Suites Indianapolis
Candlewood Suites Indianapolis by IHG Hotel
Candlewood Suites Indianapolis an IHG Hotel
Candlewood Suites Indianapolis by IHG Indianapolis
Candlewood Suites Indianapolis by IHG Hotel Indianapolis

Candlewood Suites Indianapolis by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 416 out of 1009 reviews
Rating 8 - Good. 286 out of 1009 reviews
Rating 6 - Okay. 117 out of 1009 reviews
Rating 4 - Poor. 97 out of 1009 reviews
Rating 2 - Terrible. 93 out of 1009 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Pleased with service.
Stayed 1 night in Dec 2024

10/10 Excellent

Chalida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
The bed is comfortable and clean
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to work with and friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A Perfect Place To Get Away and Reconnect!
I was in Indy for a one night slumber party with my cousin, to get away, catch up on things, celebrate her recent cancer recovery, my birthday and Christmas. We brought Italian food and a bottle of wine to our suite and had a really great time! Our suite was comfortable, clean, warm and convenient. Checking in and out was fast and everyone was helpful and very friendly!
Stayed 1 night in Dec 2024

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities
Room was smelly. Near freeway so, convenient and noisy
Stayed 1 night in Dec 2024

10/10 Excellent

Kathrine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. The ladies at the front desk were very sweet and very helpful. I would definitely recommend this place. Would stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good review
It was supposed to be pet friendly, but it didn’t tell us that there was a $50 fee that is nonrefundable, but the deposit was the refundable. The day was excellent. I went from a handicap room that didn’t have a tub because the hot tub didn’t work in the hotel. I needed a tub so badly. I ended up going into the penthouse at The penthouse and loving every minute of my stay with my two kittens that are over five months old that trashed the hotel room. I loved every minute of my day. The staff was excellent the affordability of the hotel.com app was perfect. It needs to have Military pricing, but I understand that they can’t on a daily basis. I loved it
Stayed 1 night in Dec 2024

6/10 Okay

Brittany

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property needs updating, cleaned and kept up. Staff was excellent and very helpful!
Stayed 1 night in Nov 2024

4/10 Poor

Kurt P

Stayed 1 night in Nov 2024

6/10 Okay

Anna

Disliked: Staff & service, amenities, property conditions & facilities
I was discriminated against and my room number was also given out without my permission. There is construction all around the hotel and the hot tub was cold.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and great place to sleep.
Stayed 2 nights in Nov 2024

6/10 Okay

Rachel, Green Springs

Travelled with family
Liked: Staff & service
We only stayed one night and it fit our needs.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my stay room was amazing only concern was it smelled like cigarettes in the room upon check in
Stayed 2 nights in Nov 2024

10/10 Excellent

Darius

Stayed 2 nights in Oct 2024

8/10 Good

Takashi

Stayed 1 night in Nov 2024

4/10 Poor

Derrick

Hotel was run down, no blankets or extra pillows for pull out. No service to get more, jacuzzi was closed, pool was like an ice bath. Noise was out of control after 1030pm. Called front desk several times but nothing was done loud stoping slamming and yelling until almost 4am.
Stayed 2 nights in Nov 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
My room had some cockroaches on the floor. The pool and hot tub was closed and looked at the reviews and it seems like it’s been closed for awhile and they have no plans fixing anything. The bath tub was gross and the thing you put the shampoos were ripped off the wall. The metal light was rusted and the hallways smelled like weed. The parking lot definitely wasn’t lit well enough. Felt unsafe.
Stayed 1 night in Nov 2024

10/10 Excellent

Teonna

Travelled with family
Liked: Cleanliness, room comfort
I love this hotel, it’s very comfortable and the staff is excellent!!!!
Stayed 1 night in Nov 2024

6/10 Okay

Maddie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE ERAS TOUR
It was great! Stayed for the Eras tour and it was a perfect distance to downtown!
Stayed 2 nights in Oct 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
To much work on vacation
Stayed 1 night in Oct 2024

8/10 Good

Tyson

Stayed 1 night in Oct 2024

10/10 Excellent

Ronald J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, great for a longer stay.
Stayed 1 night in Oct 2024

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Disliked: Room comfort
The bed was comfortable however the temperature was miserable. The unit did not work properly and I woke up several times due to being too hot.
Stayed 1 night in Oct 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Doug

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was welcoming, and very kind. The property, and the room was clean, but run down. baseboards were missing in the room, room had couch cushions not on the sofa. Overall, just an ok hotel, if it was not for the customer service, I would of given it a much lower rating.
Stayed 1 night in Oct 2024