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Candlewood Suites Indianapolis, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Indianapolis, an IHG Hotel

Indoor pool, pool loungers
Terrace/patio
Fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Exterior
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
8111 Bash Street, Indianapolis, IN, 46250
  • Community Heart And Vascular Hospital
    15 min walk
  • Community Hospital North
    16 min walk
  • Castleton Square
    18 min walk
  • Indianapolis, IN (IND-Indianapolis Intl.)
    39 min drive

Room options

View all photos for Suite, 1 Bedroom, Accessible (1 Qn, Sofa Bed, Comm, Tub)

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Suite, 1 Bedroom, Accessible (1 Qn, Sofa Bed, Comm, Tub)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (1 Qn, Sofa Bed, Addl Lvng Area)

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Suite, 1 Bedroom (1 Qn, Sofa Bed, Addl Lvng Area)

  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Roll In Shower)

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Studio Suite, 1 Queen Bed, Accessible (Communications, Roll In Shower)

  • 32.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Studio Suite, 1 Queen Bed

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

Premium bedding, in-room safe, desk, laptop workspace

Standard Suite

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Studio Suite, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Drury Inn & Suites Indianapolis Northeast
Pool
Hot tub
Breakfast included
Pet-friendly
4.7 out of 5, Exceptional, (1006)
The price is AU$395
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Drury Inn & Suites Indianapolis Northeast

About the area

Indianapolis

With a stay at Candlewood Suites Indianapolis, an IHG Hotel in Indianapolis (Castleton), you'll be within a 15-minute drive of Fashion Mall at Keystone and Children's Museum of Indianapolis. .This hotel is 13.2 mi (21.3 km) from Lucas Oil Stadium and 13.3 mi (21.5 km) from Gainbridge Fieldhouse.

What's nearby

  • Community Hospital North - 16 min walk - 1.4 km
  • Castleton Square - 18 min walk - 1.6 km
  • Dave & Buster's - 4 min drive - 2.6 km
  • Fort Harrison State Park - 6 min drive - 5.2 km
  • Fashion Mall at Keystone - 6 min drive - 5.7 km

Getting around

  • Indianapolis Station - 28 min drive
  • Indianapolis Intl. Airport (IND) - 39 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Twin Peaks - ‬6 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Taco Bell - ‬12 min walk

About this property

Candlewood Suites Indianapolis, an IHG Hotel

Indianapolis hotel in Castleton with a 24-hour health club and a 24-hour business center
Candlewood Suites Indianapolis, an IHG Hotel offers 124 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.
Make yourself at home in one of the 124 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Wired and wireless internet access is complimentary, while DVD players and premium TV channels are also offered to provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including a 24-hour health club, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a communal living room.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Indianapolis, an IHG Hotel.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • DVD player
  • Corner/local shop
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • DVD player
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
In case of late arrivals, please follow the self check-in instructions on the boxes right outside the front door.

Renovations and closures

The following facilities or services will be unavailable from October 8 2024 to October 31 2024 (dates subject to change):
  • Spa tub
  • Swimming pool
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Indianapolis
Candlewood Suites Hotel Indianapolis
Candlewood Suites Indianapolis
Indianapolis Candlewood Suites
Candlewood Suites Indianapolis City Centre Hotel Indianapolis
Candlewood Suites Indianapolis Hotel
Candlewood Suites Indianapolis
Candlewood Suites Indianapolis, an IHG Hotel Hotel
Candlewood Suites Indianapolis, an IHG Hotel Indianapolis
Candlewood Suites Indianapolis, an IHG Hotel Hotel Indianapolis

Candlewood Suites Indianapolis, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 395 out of 942 reviews" "
Rating 8 - Good. 274 out of 942 reviews" "
Rating 6 - Okay. 106 out of 942 reviews" "
Rating 4 - Poor. 86 out of 942 reviews" "
Rating 2 - Terrible. 81 out of 942 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

byongcheol

Disliked: Cleanliness
OLD CONDITION
Stayed 3 nights in Aug 2024

6/10 Okay

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t feel fully staffed. My room never got cleaned by house keeping during my stay.
Stayed 5 nights in Aug 2024

6/10 Okay

Johnny W Martin

Disliked: Property conditions & facilities
Partial refund
One of the reasons I booked a room here was for the swimming pool. We weren't informed that the pool was out of service until we arrived. The carpet in our room was so dirty, that the bottom of our feet were black from the dirt. And it felt damp in some spots. No wash clothes, hand towels, or extra bath towels in the bathroom. No bath mat on the bathroom floor to prevent slipping when you get out of the shower. Room wasn't stocked with enough supplies for the coffee pot. Paid over $300 for a 2 night stay. Too much for what little we got.
Stayed 2 nights in Aug 2024

8/10 Good

Katelynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was clean and the staff were very helpful.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just awful
This hotel showed an 8.0 rating and it said Excellent. Not even close. While the staff was very pleasant the hotel was not, no ice except in the refrigerator which had to make it, run down neighborhood, the outside of the building looked good but dilapidated inside, cheap furnishings, no nrmal bath amenities, pool was not working, the desk did not answer the phone because only 1 person was there,tv would not work and no instructions until the desk when we went down there gave us the "trick",terrible mattress. This was the worst experience we have ever had in a hotel and should receive a refund. I think I am through with Hotels .com
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good short stay hotel
Stayed 2 nights in Jul 2024

4/10 Poor

dawn

Travelled with family
Disliked: Cleanliness, staff & service
Our room had a double bed and couch. They folded in to hide a bed. They did not have pillows downstairs or in the room for the bed the sheets I had to wait to get cleaned and they only provided you with three towels when it was a room for four.
Stayed 3 nights in Jul 2024

2/10 Terrible

Craig

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and stunk
Stayed 3 nights in Jul 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was the washers, 3 were broke so only had 2 working for everyone to use
Stayed 9 nights in Jul 2024

8/10 Good

Shannon

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Morgan

Stayed 2 nights in Jul 2024

2/10 Terrible

Marzie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water and was offered no discount for the inconvenience. Had hot water for only day of my stay. Terrible.
Stayed 4 nights in Jun 2024

2/10 Terrible

Milton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t trust them
I never got to check in. They over booked and I did not know till I arrived. When I asked about another hotel, I was told we don’t know. You don’t have a room here. Sorry. So much for the email from 2 weeks earlier that indicated I had reserved a room. And so much for customer service. I say, so much for customer loyalty. Never again.
Stayed 2 nights in Jul 2024

6/10 Okay

Linda

Travelled with family
Disliked: Staff & service, property conditions & facilities
We arrived at the hotel at 5:15 pm and had to wait on our room to be ready. Little or no amenities.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Cody

Travelled with family and small children
Liked: Staff & service
N/A
Stayed 2 nights in Jul 2024

8/10 Good

michael

Stayed 7 nights in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 11 nights in Jun 2024

10/10 Excellent

Mike

Stayed 14 nights in Jun 2024

8/10 Good

kyle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is older. Undergoing some renovations. Room was very nice with lots of space, full kitchenette, and bed was comfortable. For the price compared to other options in the area was good.
Stayed 1 night in Jul 2024

2/10 Terrible

Rose

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Not good
Tv did not work Phone did not work Flys in the room Lots of them They said there was nothing they could do about the flys No other open toom to move to Dud get $20 off for the fly’s
Stayed 3 nights in Jul 2024

2/10 Terrible

Christopher

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pool/ hot tub was not operational
Stayed 1 night in Jul 2024

6/10 Okay

Kyle

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
When we got there we got into our room and there was mold in the air conditioning unit. I called the front desk and they moved us to a different room. Then in the morning I went to get coffee and there was literally 1 sugar packet in the entire hotel. It wasn’t a bad place for our 1 night stay but I will choose somewhere else to stay next time
Stayed 1 night in Jul 2024