Holiday Inn Indianapolis Downtown by IHG

3.0 star property

Photo gallery for Holiday Inn Indianapolis Downtown by IHG

Reception
Restaurant
Indoor pool
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Hot tub
  • Bar
  • Pool
  • 24/7 front desk

Explore the area

Map
515 S West St, Indianapolis, IN, 46225
  • Lucas Oil Stadium
    ‪4 min walk‬
  • Victory Field
    ‪9 min walk‬
  • Indiana Convention Center
    ‪10 min walk‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪15 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the area

Indianapolis

With a stay at Holiday Inn Indianapolis Downtown by IHG in Indianapolis (Downtown Indianapolis), you'll be a 4-minute walk from Lucas Oil Stadium and 10 minutes by foot from Indiana Convention Center. .This hotel is 0.6 mi (1 km) from White River State Park and 1 mi (1.6 km) from Gainbridge Fieldhouse.

What's nearby

  • Lucas Oil Stadium - 4 min walk
  • Indiana Convention Center - 10 min walk
  • Gainbridge Fieldhouse - 18 min walk
  • Indianapolis Zoo - 20 min walk
  • Indiana University-Purdue University Indianapolis - 4 min drive

Getting around

  • Indianapolis Station - 10 min walk
  • Indiana University-Riley Station - 10 min drive
  • Indianapolis Intl. Airport (IND) - 15 min drive

Restaurants

  • ‪Brothers Bar & Grill - ‬13 min walk
  • ‪Shapiro's Delicatessen - ‬12 min walk
  • ‪Conner’s Kitchen + Bar - ‬11 min walk
  • ‪Harry & Izzy's - ‬13 min walk
  • ‪White Castle - ‬10 min walk

About this property

Holiday Inn Indianapolis Downtown by IHG

Hotel with a fitness center, a short walk to Lucas Oil Stadium
Holiday Inn Indianapolis Downtown by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 130 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Indianapolis? This hotel has 1173 square feet (109 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Holiday Inn Indianapolis Downtown by IHG has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:00 AM: USD 7.95-18.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • Conference space (1173 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property is closed between January 7 and January 11.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7.95 to 18.00 per person
  • Covered self parking fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Indianapolis Downtown Hotel
Comfort Suites City Centre Hotel
Comfort Suites City Centre Hotel Indianapolis
Comfort Suites City Centre Indianapolis

Holiday Inn Indianapolis Downtown by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 423 out of 1003 reviews
Rating 8 - Good. 276 out of 1003 reviews
Rating 6 - Okay. 146 out of 1003 reviews
Rating 4 - Poor. 87 out of 1003 reviews
Rating 2 - Terrible. 71 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came to town to watch the Lions Colts game. The hotel was so close to Lucas Stadium.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice walking distance to Lucas oil field
Stayed 2 nights in Nov 2024

6/10 Okay

Sabrina

Stayed 1 night in Nov 2024

8/10 Good

Joshua Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Gerta G.

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Pang

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel could use some help with cleanliness. Hotel room: bathroom was dirty, toilet stains- nasty and yellow, worst never that I’ve seen. Only 3 towels, could at least have 4 in the bathroom. Shower and sink clogs up and drains slowly. When asking the front desk for Kleenex there was none because all supplies were with housekeeping. Bed had hair on bedsheets, questioning cleanliness. Coffeemaker didn’t work to well.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Everything was great. Staff was very friendly and accommodating. We were able to check in early. Room was very clean. Easy walk to Lucas Oil stadium. Parking lot very well lit.
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Stayed 1 night in Oct 2024

8/10 Good

Karen

Travelled with family
Stayed 1 night in Nov 2024

6/10 Okay

Rachel and David

Travelled with partner
Disliked: Staff & service
The only real bright spot during our stay was the bartender! He was amazing. He was super busy but stayed extremely kind, positive, and attentive. The front desk staff was not pleasant during any of our interactions. The room was average.
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Stayed 2 nights in Nov 2024

10/10 Excellent

Dolan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fun time!
We came for our anniversary and to go to the Colts game. It was a lovely stay comfortable bedding, quiet, good food and drinks. We will be back in the summer just to get away.
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Elevator broke, understandable things happen but inconvenient. I had only 1/3 of a roll of toilet paper, no extra in room, and there were whiskers in shower soap dish from previous person. staff very nice!
Stayed 2 nights in Nov 2024

10/10 Excellent

IVAN

Business traveller
Liked: Amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2024

6/10 Okay

Thomas, Jacksonville

Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Stayed 1 night in Oct 2024

4/10 Poor

MaryAlice

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in after 4 we might have a room for you
Check in was at 4. But at 5pm they didn’t have any clean rooms available! They were putting people on a call list! They’ll call you when your room is ready!!??!??
Stayed 1 night in Oct 2024

10/10 Excellent

Ra Sheeda

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Jaccy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Jaccy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect for attending an event at Lucas Oil Stadium.
Stayed 2 nights in Oct 2024

8/10 Good

JANELLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE ENJOYED OUR STAY 😎
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We went here for a football game. Hotel was located conveniently next to the stadium. Was within a 20 minute walking distance to bars and restaurants. Staff were very friendly.
Stayed 2 nights in Oct 2024

4/10 Poor

Randy

Disliked: Property conditions & facilities, room comfort
It was very convenient. But the hotel is very loud, and very poorly build. You can hear every single noise around you.
Stayed 2 nights in Oct 2024