Quality Inn & Suites Brownsburg - Indianapolis West

2.5 star property

Photo gallery for Quality Inn & Suites Brownsburg - Indianapolis West

Lobby
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Seasonal outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
31 Maplehurst Dr, Brownsburg, IN, 46112
  • Eagle Creek Park
    ‪9 min drive‬
  • Lucas Oil Indianapolis Raceway Park
    ‪10 min drive‬
  • Indianapolis Motor Speedway
    ‪13 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪24 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Bathtub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Brownsburg

Located in Brownsburg, Quality Inn & Suites Brownsburg - Indianapolis West is within a 15-minute drive of Indianapolis Motor Speedway and Lucas Oil Indianapolis Raceway Park. .This hotel is 17.8 mi (28.7 km) from Butler University and 2.9 mi (4.7 km) from Hendricks Hospital.

What's nearby

  • Eagle Creek Park - 9 min drive
  • Lucas Oil Indianapolis Raceway Park - 10 min drive
  • Indianapolis Motor Speedway - 13 min drive
  • Lucas Oil Stadium - 22 min drive
  • Butler University - 25 min drive

Getting around

  • Indianapolis Station - 25 min drive
  • Indianapolis Intl. Airport (IND) - 24 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Casey's General Store - ‬3 min drive
  • ‪Culver's - ‬6 min walk
  • ‪Taco Bell - ‬15 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Quality Inn & Suites Brownsburg - Indianapolis West

Hotel in Brownsburg with free breakfast and a 24-hour fitness center
Quality Inn & Suites Brownsburg - Indianapolis West offers 75 accommodations with complimentary newspapers and coffee/tea makers. Plasma televisions come with premium cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Stay in one of 75 guestrooms featuring plasma televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 9 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Brownsburg
Holiday Inn Express Indianapolis Brownsburg
Holiday Inn Express Indianapolis Hotel Brownsburg
Quality Inn Brownsburg
Quality Brownsburg
Quality Inn & Suites Brownsburg - Indianapolis West Hotel
Quality Inn & Suites Brownsburg - Indianapolis West Brownsburg

Quality Inn & Suites Brownsburg - Indianapolis West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 315 out of 952 reviews
Rating 8 - Good. 372 out of 952 reviews
Rating 6 - Okay. 145 out of 952 reviews
Rating 4 - Poor. 75 out of 952 reviews
Rating 2 - Terrible. 45 out of 952 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sheryl

Liked: Cleanliness, staff & service
Comfortable, easy to get to. Would stay again
Stayed 2 nights in Nov 2024

4/10 Poor

Cameron

Stayed 1 night in Nov 2024

2/10 Terrible

Britny

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
I recently had the misfortune of staying at this hotel, and unfortunately, my experience was subpar. The rooms are outdated and in dire need of renovation. The remote control, held together with duct tape, was a telling sign of the hotel's neglect. The towels were stained and had a strong unpleasant odor. The breakfast spread was also lacking, with cold, hard butter and no water offered. The only beverage option was watered-down apple juice and orange juice. What was most concerning, however, was the unprofessional behavior of the staff. They openly complained about each other and engaged in gossip, creating a toxic atmosphere. It's clear that this hotel needs new management and a complete overhaul to bring it up to modern standards. Until then, I would not recommend staying here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

liza, Plainfield

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were updated and clean. Morning staff was friendly. Several breakfast options with a modern dining area. Walkable to gas station/fast food. Many stores & restaurants in the area. Easy on/off to the highway. My husband said he liked the bed & bedding and he NEVER sleeps well in hotels.
Stayed 1 night in Nov 2024

8/10 Good

Jill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and accommodating, spaces were clean, and area around was quiet and convenient. The only thing was that our door and door handle was clearly in need of repair and took a while to open. Other than that, we enjoyed our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except the bar, the manager from the restaurant had to run the hotel bar but was not bartender.
Stayed 1 night in Jul 2024

6/10 Okay

Edward

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room had a usual smell, as well as looked run down. The door was hard to open, like it kept catching on the latch. The mirror in the bathroom was crooked, and the walls looked like they needed a fresh coat of paint. The refrigerator made a weird noise all night as well. The toilet did not flush and when we brought it to the hotel’s attention, we were moved to another room.
Stayed 1 night in Nov 2024

10/10 Excellent

Adriane

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Host was polite. Room was clean and comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to where we wanted to eat and it worked out really nicely.
Stayed 1 night in Oct 2024

10/10 Excellent

Bill

La Quinta
Typical LA Quinta high quality standards.
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Stayed 3 nights in Oct 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Abdelhadi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s the second time I came to this hotel as per the quick service
Stayed 2 nights in Oct 2024

10/10 Excellent

Dondre Asa, Highland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in and out was easy. No complaints about the stay at all.
Stayed 3 nights in Oct 2024

8/10 Good

rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was close to where me needed. when I booked I was thinking it said it had a in/out pool with hot tub.
Stayed 3 nights in Oct 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
employes
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Cleaning room overlooked!
The room was clean when I arrived but was never cleaned again while I was there. (Sunday night thru Thursday morning. ) I guess the cleaning team missed my room or management did not let them know it needed cleaning. Breakfast was tasty.
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price
Stayed 2 nights in Oct 2024

10/10 Excellent

Robin

Liked: Amenities
great staff and great looking room
Stayed 1 night in Oct 2024

8/10 Good

Timothy

Stayed 1 night in Oct 2024

2/10 Terrible

Edwin

Stayed 1 night in Sep 2024