A stay at The Residences at CityWay places you in the heart of Indianapolis, within a 15-minute walk of Lucas Oil Stadium and Indiana Convention Center. .This apartment is 0.3 mi (0.6 km) from Gainbridge Fieldhouse and 6.2 mi (10 km) from Indianapolis Motor Speedway.
You'll have the entire apartment to yourself and will only share it with other guests in your party.
The Residences at CityWay
Apartment with free parking, a short walk to Gainbridge Fieldhouse
The Residences at CityWay offers 250 air-conditioned accommodations with washers/dryers and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star apartment have kitchens. Bathrooms include shower/tub combinations and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and ceiling fans.
Recreational amenities at the apartment include a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 250 air-conditioned rooms featuring kitchens. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include desks and separate sitting areas.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a hair salon. This apartment also features a picnic area and barbecue grills.
Featured amenities include express check-out, luggage storage, and laundry facilities. Free self parking is available onsite.
Languages
English
Property amenities
Pool/Spa
Seasonal outdoor pool
Internet
Free Wi-Fi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transport
Free covered self-parking on site
Wheelchair-accessible parking available
Kitchen
Coffee/tea maker
Bedrooms
Bed sheets provided
Bathrooms
Combined shower/bath
Shampoo
Soap
Toilet paper
Towels provided
Hairdryer
Living spaces
Sitting area
Entertainment
Flat-screen TV
Outdoor areas
Barbecue
Picnic area
Outdoor furniture
Outdoor entertainment area
Laundry
Washer/dryer
Laundry facilities
Laundry detergent
Work spaces
Laptop workspace
Desk chair
Comfort
Air conditioning
Ceiling fan
Heating
Pets
Service animals exempt from fees
Pet friendly
USD 20 per pet per day
2 total pets
Welcoming dogs only
An off-lead area and pet-grooming services are available
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Smoke-free property
Services and conveniences
Local maps
Guidebooks/recommendations
Iron/ironing board
Luggage storage
Restaurant dining guide
Hair salon
Location highlights
In the city centre
In the entertainment district
Things to do
Art gallery on site
Designer shops on site
Scooter/moped rentals nearby
Bike rentals nearby
Safety features
Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
General
250 rooms
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21
Check-out
Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Access methods
Lockbox, private entrance
Pets
Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
An off-leash area and pet grooming services are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Payment types
Important information
Optional extras
Pet fee: USD 20 per pet, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
The seasonal pool will be open from May 29 to September 03
Property is also known as
The Residences at CityWay Apartment
The Residences at CityWay Indianapolis
The Residences at CityWay Apartment Indianapolis
The Residences at CityWay Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 37 out of 68 reviews" "
10 - Excellent
37
Rating 8 - Good. 16 out of 68 reviews" "
8 - Good
16
Rating 6 - Okay. 5 out of 68 reviews" "
6 - Okay
5
Rating 4 - Poor. 4 out of 68 reviews" "
4 - Poor
4
Rating 2 - Terrible. 6 out of 68 reviews" "
2 - Terrible
6
9.0/10
Cleanliness
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Selina
Travelled with family
22 Sept 2024
Liked: Cleanliness, amenities, room comfort
It was in a great location. Restaurants available within walking distance. It was a comfortable experience.
Selina
Stayed 3 nights in Sep 2024
10/10 Excellent
James
22 Sept 2024
Liked: Cleanliness, room comfort
The property is accessed between two different streets and the address given me to find the entrance doesnt exist (340 S. Alabama) At least there is no such number on any building. When I arrived at night, it was not the time to be walking around different blocks, trying to find it and when I contacted them by phone, the person sent me a walking link, which ended in the middle of a block that was also not accurate. Other than the initial problem of locating the property, everything else was great.
The apartment worked well for us, a couple blocks from Gainbridge Fieldhouse. We were there with my special needs niece who has some mobility issues. Both bathrooms had deep tubs, no grab bars and no removable shower sprayer, so my niece was unable to bathe for the 3 days we were there. Not safe bathtubs for us Seniors either.
We could have used additional seating, there was 1 sofa and 1 chair. No dining table. Plenty of room for some additional pieces. Is fine for a short term rental, but wouldn't rent for more than a couple days.
Having an enclosed parking space was excellent.
Clean, modern, spacious unit with good amenities. Great location close to a variety of restaurants.
-The instructions were written as if you were parking a vehicle which you entered the building through the parking garage. It should have also mentioned if you arrived via Uber/Lyft to enter the through the parking garage as well. It would have been helpful to provide a numbered outside door as an alternate way to enter if you didn't want to go through the parking garage.
We ran into the property manager as we were leaving so were able to share feedback on the unit which she appreciated.
-One of the key fobs wasn't working properly so the three of us had to be together throughout the trip or someone had to come down and get us which wasn't convenient
-The drains needed to be cleaned out
-Expedia lists the checkout time as 11am, however everything from the company listed 10am
Emily
Stayed 4 nights in Aug 2024
10/10 Excellent
Aaron
Travelled with family
9 Aug 2024
Liked: Cleanliness, room comfort
Aaron
Stayed 4 nights in Jul 2024
10/10 Excellent
David
5 Aug 2024
David
Stayed 3 nights in Jul 2024
10/10 Excellent
Eboni
28 July 2024
Eboni
Stayed 5 nights in Jul 2024
10/10 Excellent
Terry
Business traveller
27 July 2024
Liked: Cleanliness, room comfort
Excellent stay
This place was great, and the location was great tool.
Terry
Stayed 4 nights in Jul 2024
10/10 Excellent
Cozetta
17 July 2024
Liked: Cleanliness
Cozetta
Stayed 3 nights in Feb 2024
10/10 Excellent
Danielle
14 July 2024
Danielle
Stayed 4 nights in Jul 2024
10/10 Excellent
Patrick
Travelled with family
20 June 2024
Liked: Cleanliness, room comfort
Great stay and location
Great location. Felt very safe and secure. Coffee maker was broke and there were a strangely large number of flies when we came in. But outside of those two small things it was excellent.
Patrick
Stayed 3 nights in Jun 2024
10/10 Excellent
Brenden
Travelled with group
14 June 2024
Brenden
Stayed 2 nights in Jun 2024
2/10 Terrible
Hans
Business traveller, Travelled with family
12 June 2024
Disliked: Cleanliness, room comfort
Not comfortable and not ready for occupancy
Allow me to start with it is hard to find. The key kiosk is not easy to use either. In fact, we had to get customer service to return keys. The apartment had SOAKING wet laundry in the washer. One of the beds was made without a top sheet. Both beds lack box springs and as such they are 6 inches off the ground.
Hans
Stayed 4 nights in Jun 2024
8/10 Good
Amy
Business traveller
23 May 2024
Liked: Cleanliness, room comfort
Worst Checkin Process
Worst checkin process. No instructions on how to go from getting the key in a lockbox to taking the elevator crossing through the parking garage, finding the doors to the building and playing guess which direction the room is. Hallways smelled awful. Took me forever to find my room.
The room was very clean but a little stark. Could use some more pictures or something to make it homier.
Amy
Stayed 3 nights in May 2024
4/10 Poor
Christy
Travelled with family
19 May 2024
Liked: Room comfort
Disliked: Cleanliness
Too many cons to offset the pros
Pros:
- Beds were comfortable
- It was convenient to have the bathrooms attached to each bedroom.
- the apartment was spacious
- the location was optimal, close to our event and a lot of restaurants
- Parking was easy
Cons:
- the room smelled like air freshers trying to cover up the smell of smoke. So strong it caused some of us headaches.
- the bedding smelled like smoke
- there were cobwebs all along the ceiling
- there was a leak in the ceiling in the kitchen
- the shower wasn’t clean (we found hair in it)
- there was a blue glittery foam (maybe toothpaste?) on the floor of the right hand bedroom
- only one bathroom had a garbage can
- the “key cafe” was inefficient and hard to access. Continued to reset as I was trying to access it. I had to call for support when checking in and out.
Little confusing getting the keys to the room. The room was more spacious and more affordable than local hotels we have frequented over the years. Easy walkable distance to local eateries, pharmacy, and stadium. Hope this is available next year for our return trip
Halee
Stayed 2 nights in Mar 2024
2/10 Terrible
Megan
Travelled with family
19 Feb 2024
Disliked: Amenities
Upon arrival at our booking, we found out the unit was unavailable due to a “maintenance emergency” yet no one informed me of this. I did virtual ID verification process for property management group the morning of check in and checked in virtually at 3:15pm without any problems. Arrived at property around 10:30pm to pick up keys from lockbox and my booking number was no longer valid. Called 24/7 help number and the gentleman was able to open the lockbox virtually for me, but it was empty. After about 45 minutes of being on the phone with customer service agent and then the actual property manager or owner we were notified of the emergency. We were staying downtown all weekend to partake in the NBA All Star events. Our weekend was completely ruined. Very disappointing. Do better.