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TownePlace Suites Indianapolis Keystone

2.5 star property

Photo gallery for TownePlace Suites Indianapolis Keystone

Suite, 2 Bedrooms, Non Smoking
Reception
40-inch LCD TV with digital channels, TV, video game console
Premium bedding, pillow-top beds, in-room safe, desk
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
8468 Union Chapel Rd, Indianapolis, IN, 46240
  • Wine and Canvas
    ‪3 min walk‬
  • Fashion Mall at Keystone
    ‪9 min walk‬
  • Fastimes Indoor Karting
    ‪4 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking

  • 60 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

40-inch LCD TV with digital channels, TV, video game console

Studio Suite, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

40-inch LCD TV with digital channels, TV, video game console

Studio Suite, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed (Hearing Accessible)

40-inch LCD TV with digital channels, TV, video game console

Studio Suite, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking

40-inch LCD TV with digital channels, TV, video game console

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hampton Inn & Suites Indianapolis-Keystone

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (838)
The price is AU$321
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hampton Inn & Suites Indianapolis-Keystone

About the area

Indianapolis

Located in Indianapolis, TownePlace Suites Indianapolis Keystone is in a shopping district, a 3-minute walk from Wine and Canvas and 9 minutes by foot from Fashion Mall at Keystone. .This hotel is 1.9 mi (3 km) from Fastimes Indoor Karting and 2.7 mi (4.3 km) from Dave & Buster's.

What's nearby

  • Fashion Mall at Keystone - 9 min walk
  • Fastimes Indoor Karting - 4 min drive
  • Dave & Buster's - 5 min drive
  • Castleton Square - 5 min drive
  • Butler University - 12 min drive

Getting around

  • Indianapolis Station - 29 min drive
  • Indianapolis Intl. Airport (IND) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Maggiano's - ‬7 min walk
  • ‪P.F. Chang's China Bistro - ‬7 min walk
  • ‪Food Court - ‬9 min walk

About this property

TownePlace Suites Indianapolis Keystone

Hotel with free breakfast, steps from Wine and Canvas
TownePlace Suites Indianapolis Keystone offers 82 accommodations with video-game consoles and safes. Accommodations have separate sitting areas and are furnished with double sofa beds and dining tables. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 82 guestrooms, featuring kitchens with refrigerators and stovetops. Your pillowtop bed comes with premium bedding, and all rooms are furnished with double sofa beds. Wired and wireless internet access is complimentary, while 40-inch LCD televisions with digital programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of TownePlace Suites Indianapolis Keystone. Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM. The hotel offers a complimentary manager's reception on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–9:00 AM on weekends
  • Free manager's reception
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • Free cots/infant beds
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch LCD TV
  • Digital channels
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining table
  • Dishwasher
  • Free bottled water
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Indianapolis
TownePlace Suites Indianapolis Keystone
TownePlace Suites Keystone
TownePlace Suites Keystone Hotel
TownePlace Suites Keystone Hotel Indianapolis
TownePlace Suites Keystone Indianapolis
Towneplace Suites Indianapolis Keystone Hotel Indianapolis
TownePlace Suites Indianapolis Keystone Hotel
TownePlace Suites Indianapolis Keystone Hotel
TownePlace Suites Indianapolis Keystone Indianapolis
TownePlace Suites Indianapolis Keystone Hotel Indianapolis

TownePlace Suites Indianapolis Keystone Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 237 out of 529 reviews
Rating 8 - Good. 167 out of 529 reviews
Rating 6 - Okay. 64 out of 529 reviews
Rating 4 - Poor. 26 out of 529 reviews
Rating 2 - Terrible. 35 out of 529 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Expected nicer for the price.
Hotel staff was friendly and everything in the room appeared to work. Hotel lobby, room, and grounds were just ok. Everything seemed clean but not well maintained. We had 4 people on our reservation and had to ask for bedding for the pullout couch. I feel it was on the expensive end for what the place is.
Stayed 1 night in Nov 2024

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The suite was nice that we all could be together. Beds were very comfortable. Staff was very nice and helpful. I would definitely come back again
Stayed 2 nights in Oct 2024

8/10 Good

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Was in town for one night for a funeral, so we wanted something close to there and this hotel was only 10 minutes away. It was perfect for our needs and surprisingly quiet for being so close to a shopping center and major road. We were even able to find an excellent restaurant for dinner right across the street after a tough day.
Stayed 1 night in Sep 2024

8/10 Good

Travis

Stayed 2 nights in Aug 2024

10/10 Excellent

Brandon

Stayed 1 night in Aug 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

2/10 Terrible

Bryan

Disliked: Property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!
Great room. They gave us a two bedroom, which was a big help. Everything was clean. Would definitely stay again. We didn't utilize the pool or breakfast, so can't comment on that.
Stayed 5 nights in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly, professional and extremely helpful.
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not pleased, not clean
The paint wasn't finished in the bathroom, it wasn't cleaned very well at all. The bed was uncomfortable. The blinds didn't even close all the way and being on the first floor is important.
Stayed 2 nights in Jul 2024

2/10 Terrible

Elizabeth

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was not clean at all. There was food crumbs in the pull out bed, along with ripped couch cushions. The tub was gross, looked brown and dirty. There was hair on the shower walls. The towels had a musty smell to them. Every time I went to the lobby no one was down there to talk to the staff. We never received clean towels. The floor that I was staying on smelt like dog poop. It was an awful stay. I would not recommend this hotel. There are plenty of others around the area to choose from. I was only to stay there due to a stay and play for the weekend.
Stayed 3 nights in Jun 2024

10/10 Excellent

LaKeishia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything has been nice
Stayed 6 nights in Jun 2024

2/10 Terrible

samantha

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
It was very very dirty, smelled very bad I had blood stains on my bath room wall and ceiling… dust hanging over the bed .. just very very dirty
Stayed 3 nights in Jun 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place. Staff is kind and courteous!
Stayed 1 night in Jun 2024

8/10 Good

Cheryl

Liked: Cleanliness
Stayed 2 nights in May 2024

6/10 Okay

Janis

Stayed 1 night in Apr 2024

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy stay
Complimentary breakfast, kitchenette and cookies.
Stayed 7 nights in Apr 2024

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great location in Indianapolis. It’s adjacent to shopping and eating options and across the street from an upscale mall. You can easily access the city and its northern suburbs. I especially liked the kitchen area with a full sized refrigerator.
Stayed 6 nights in Apr 2024

8/10 Good

Don

Travelled with group
Liked: Staff & service, amenities
Our two bedroom suite worked well and the locatuon was convenient. Fortunately, we were in the building where the fire alarm was not going off.
Stayed 2 nights in Mar 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Teia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Need to update rooms
The rooms are dated and for the area where the hotel is i was expecting more modernization. The price however was good and the staff at the front desk was amazing. THE YOUNG LADIES AT THE FRONT DESK HAVE EXCEPTIONAL CUSTOMER SERVICE SKILLS.
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Stayed 3 nights in Jan 2024

8/10 Good

Tabitha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023