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Holiday Inn Lancaster, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Lancaster, an IHG Hotel

Spa
Property amenity
Exterior
Exterior
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar

Explore the area

Map
Caton Road, Lancaster, England, LA1 3RA
  • Lune Aqueduct
    14 min walk
  • The Centre at Halton
    2 min drive
  • Grand Theater
    4 min drive
  • Blackpool (BLK-Blackpool Intl.)
    42 min drive

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 Double Bed, Accessible

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 2 Single Beds

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double or Twin Room

Desk, iron/ironing board, travel cot, free WiFi

Premium Double or Twin Room

  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Room, 2 Single Beds

Desk, iron/ironing board, travel cot, free WiFi

Premium Room, 2 Single Beds

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Room, 1 Double Bed

Desk, iron/ironing board, travel cot, free WiFi

Premium Room, 1 Double Bed

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 Double Bed

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 Double Bed with Sofa bed

  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, Accessible

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 2 Single Beds, Accessible

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Thurnham Hall Resort

Pool
Hot tub
Kitchen
Parking included
4.6 out of 5, Wonderful, (952)
The price is AU$253
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Thurnham Hall Resort

About the area

Lancaster

Located in Lancaster, Holiday Inn Lancaster, an IHG Hotel is on the riverwalk, within a 5-minute drive of The Centre at Halton and Lune Aqueduct. .This spa hotel is 14.9 mi (24 km) from Yorkshire Dales National Park and 1.8 mi (2.8 km) from Grand Theater.

What's nearby

  • Grand Theater - 4 min drive
  • Lancaster Castle - 6 min drive
  • Williamson Park - 6 min drive
  • Morecambe Bay - 8 min drive
  • Lancaster University - 9 min drive

Getting around

  • Bare Lane Station - 7 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Holiday Inn Restaurant International - ‬1 min walk
  • ‪The Bobbin - ‬4 min drive
  • ‪The Keys - ‬4 min drive
  • ‪Dominick's Catering - ‬5 min drive

About this property

Holiday Inn Lancaster, an IHG Hotel

Riverwalk hotel with a full-service spa and a health club
Holiday Inn Lancaster, an IHG Hotel offers 156 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club, a steam room, and a children's pool.

Children under 18 years old are not allowed in the health club or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Stay in one of 156 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a health club and a steam room. Additional features at this hotel include complimentary wireless internet access, wedding services, and a picnic area.
Enjoy British cuisine at Hotel Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lancaster? This hotel has 215 square feet (20 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Hotel Restaurant - This restaurant specializes in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 16.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Hotel Restaurant

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Playground
  • Travel cot

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (215 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 64
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the health club or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Lancaster
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Lancaster Holiday Inn
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster Hotel
Holiday Inn Lancaster Hotel Lancaster
Holiday Lancaster
Holiday Inn Lancaster
Holiday Inn Lancaster, An Ihg
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster, an IHG Hotel Hotel
Holiday Inn Lancaster, an IHG Hotel Lancaster
Holiday Inn Lancaster, an IHG Hotel Hotel Lancaster

Holiday Inn Lancaster, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 350 out of 1003 reviews" "
Rating 8 - Good. 369 out of 1003 reviews" "
Rating 6 - Okay. 138 out of 1003 reviews" "
Rating 4 - Poor. 87 out of 1003 reviews" "
Rating 2 - Terrible. 59 out of 1003 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We had booked this hotel for its pool and spa facilities…spa pool, sauna and steam room for a relaxing weekend. Although they’d announced it on the hotels facebook page on the 2nd (which we found once we’d arrived) there was nothing to say the pool and pool area was going to be shut from 13th (day before we arrived) for 6 week. So the very reason we booked this hotel was then unavailable! Would have been nice to get an update about this from the hotel beforehand, when they’d clearly knowing about it for at least 12 days beforehand! Kinda disappointing.
Stayed 1 night in Sep 2024

8/10 Good

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Ohood

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Did not enjoy my stay
Stuff at the reception and breakfast were very friendly. breakfast was good. hotel in poor condition. not good smell once exit the elevator to the second floor. In my booking I requested 1 queen bed and I got 2 separate beds and this was the only available room! the bed sheets were not in good condition as well as the towels. bed and pillows not comfortable at all.
Stayed 1 night in Sep 2024

10/10 Excellent

enid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, pool and gym were a bonus.
Stayed 2 nights in Sep 2024

10/10 Excellent

Neal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at the Lancaster Holiday Inn. The service was friendly and the facilities were just what we needed. The dinner and breakfast options were also great. Having an outdoor play area was also handy for two energetic young boys!
Stayed 1 night in Aug 2024

8/10 Good

Ian

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with very helpful staff. Very clean and great breakfast
Stayed 1 night in Sep 2024

8/10 Good

haidong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too large area and room orientation not clear.
Stayed 1 night in Sep 2024

8/10 Good

David

Stayed 1 night in May 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible place, in need of a major refurb!
Stayed 3 nights in Sep 2024

10/10 Excellent

Camilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel and so well presented. Dog and child friendly is a winner for us and the team at Lancaster did not disappoint!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Stayed 1 night in Aug 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

surbjit

Disliked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking off the motorway so very convenient
Stayed 1 night in Aug 2024

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, average food
A nice hotel, with good facilities, gym and pool are a great addition. The food is very average for an inflated price.
Stayed 1 night in Aug 2024

8/10 Good

Sharna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Yan Kin

Travelled with family
Liked: Staff & service
Nice basically, high room utitlzaiton. Need to repaint abd deep clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

jayne

Stayed 1 night in Aug 2024

10/10 Excellent

jayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice clean hotel in perfect location. Nice added touch with fruit and water in reception. Great pool and spa facilities, good and plenty choice for breakfast. Although I didn't like sharing the breakfast room with dogs
Stayed 1 night in Aug 2024

10/10 Excellent

David, Lichfield

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location just off the M6 Good hotel spacious rooms Clean, good size bathroom. A little dated with decor in the rooms. Try and get a room at the back as the front rooms are noisy from the road opposite.
Stayed 1 night in Aug 2024

6/10 Okay

Darren

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Arron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best holiday inn
The service was amazing. The pool was closed but the staff made things right. Big family room had ample space. Best holiday inn i have been too.
Stayed 1 night in Aug 2024

8/10 Good

Gary

Stayed 1 night in Aug 2024

8/10 Good

Manuel Ernesto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024