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Das Innsbruck

4.0 star property

Photo gallery for Das Innsbruck

Junior Suite
Indoor pool, pool loungers
Luxury Suite
Reception
Body treatments, aromatherapy, facials, Ayurvedic treatments

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
Innrain 3, Innsbruck, Tirol, 6020
  • Golden Roof
    ‪2 min walk‬
  • Hofburg
    ‪4 min walk‬
  • Seegrube Cable Car
    ‪6 min drive‬
  • Innsbruck (INN-Kranebitten)
    ‪11 min drive‬

Room options

View all photos for Superior Double Room (Nordkette)

Superior Double Room (Nordkette)

Superior Double Room (Nordkette)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Small Double Room

Small Double Room

Small Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite

Luxury Suite | View from room

Luxury Suite

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double room with Extra bed

Premium bedding, in-room safe, desk, blackout curtains

Double room with Extra bed

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds

Triple Room, Multiple Beds

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Double Room Mansarde Altstadt (no view)

Premium bedding, in-room safe, desk, blackout curtains

Double Room Mansarde Altstadt (no view)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, in-room safe, desk, blackout curtains

Family Room

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Single Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Single Room

  • 28 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Double Room (Innsbruck)

Design Double Room (Innsbruck)

Design Double Room (Innsbruck)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room (Tyrol)

Deluxe Double Room (Tyrol)

Deluxe Double Room (Tyrol)

  • 28.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Special offer room

Premium bedding, in-room safe, desk, blackout curtains

Special offer room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Panoramic Suite | Living room

ADLERS Hotel

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1000)
The price is AU$406
for 1 room
includes taxes & fees
1 May - 2 May
ADLERS Hotel

About the area

Innsbruck

With a stay at Das Innsbruck, you'll be centrally located in Innsbruck, steps from Golden Roof and within a 5-minute walk of City Tower. .This spa hotel is 0.3 mi (0.6 km) from Hofburg and 0.4 mi (0.6 km) from Court Church.

What's nearby

  • Innsbruck Old Town Christmas Market - 2 min walk - 0.2 km
  • Golden Roof - 2 min walk - 0.2 km
  • Hofburg - 4 min walk - 0.4 km
  • Court Church - 5 min walk - 0.4 km
  • Seegrube Cable Car - 6 min drive - 4.3 km

Getting around

  • Innsbruck Technik Tram Stop - 11 min drive
  • Innsbruck Central Station - 13 min walk
  • Kranebitten Airport (INN) - 11 min drive

Restaurants

  • ‪The Naked Indigo - ‬1 min walk
  • ‪Cafe & Pub Hokuspokus - ‬2 min walk
  • ‪Ottoburg - ‬1 min walk
  • ‪Restaurant Thai Li - ‬1 min walk
  • ‪Cafe City Pub - ‬2 min walk

About this property

Das Innsbruck

Pet-friendly Innsbruck hotel connected to the convention center, steps from Golden Roof
Das Innsbruck offers 115 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Make yourself at home in one of the 115 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Das Innsbruck has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 16 per day)
  • Ski shuttle nearby
  • Parking on site (EUR 16 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • On a river
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 26 2025 to March 27 2025 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 16.00 per day (in/out privileges)
  • Nearby parking fee: EUR 16 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Innsbruck
Innsbruck Hotel
Hotel Innsbruck
Das Innsbruck Hotel
Das Innsbruck Innsbruck
Das Innsbruck Hotel Innsbruck

Das Innsbruck Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 640 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 42 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Z
Stayed 1 night in Jan 2025

10/10 Excellent

ticijana

Stayed 1 night in Jan 2025

10/10 Excellent

GRETCHEN, Washington

Stayed 3 nights in Dec 2024

10/10 Excellent

Adena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was FANTASTIC. Perfectly centrally located for all of my wandering around Christmas markets. Just a beautiful property with great amenities and staff. Breakfast was also great!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Evangelos

Travelled with family
Liked: Amenities, property conditions & facilities
Limit to 6pm for children using pool supposedly to have ‘quiet’ time for adults later! If you attend later despite having children that are well trained swimmers to do some laps even if you don’t make any noise you will be told off even if the pool becomes a hot tub for rowdy and half drunk adults who are very noisy and cancel any notion of calmness. Multiple staff consecutively will tell you off that you have broken the ‘rules’ and despite acknowledging that the situation is far away from being a quiet and relaxing environment that ‘they have to accommodate the wishes of all guests’. Staff do not speak well English and are rude. There is no one at breakfast reception to guide you at a table and explain the breakfast process. The waiters tell you to sit wherever you can find and the when you sit down they ask you ‘coffee americano or espresso’ although there is an inclusive menu with a full selection of drinks such as hot chocolate, macchiato and others, omelettes and fried eggs, waffles and pancakes etc. additionally to the buffet. On checkout (Christmas Eve) reception did not even wish ‘Merry Christmas’. The advantage is hotel is in a perfect place with walkable easy distance to old town (literally one minute). Parking is across road in a public car park with no lift therefore prepare to carry heavy luggage with no space for drop off outside reception without blocking the road. Hotel is clean with very good selection of food for breakfast and very warm and cosy feel.
Stayed 2 nights in Dec 2024

8/10 Good

Niall

Stayed 1 night in Dec 2024

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff & nice modern room with underfloor heating in the bathroom. Comfortable beds & no noise at night. On the minus side, no room service available on our 1st night due to a 'private function' and the second night ( a Friday) we were told at 6pm the restaurant was full & therefore no room service again. We expressed our dissatisfaction & were given our food. I would expect any four star hotel to have available room service regardless of external functions or restaurant bookings. Finally one small point - the corridors seemed constantly littered with cleaning trolleys mops and hoovers - often with wires left training on the floor. This is not nice to look at and dangerous for guests many of whom are elderly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly, helpful staff and great location for Christmas markets.
Stayed 2 nights in Dec 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Pool well heated. Nice property
Stayed 2 nights in Dec 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, location!

The hotel is lovely and a location that can’t be beat. I was able to walk from train station with a light bag for a two night stay. My room didn’t have a view of the mountains but the upside was it was quiet, comfortable and very clean. Breakfast was vast and superb. And front desk staff can recommend places to eat as well. Highly recommend this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
We came for the Christmas Markets. It was in a perfect location. Steps from The Golden Roof, shopping and in the middle of the market action. The staff was wonderful and helpful. The rooms were modern, fun and clean with some cool features like a sitting swing. Breakfast was also great with lots of options. The view when you walk out the front doors is stunning with the homes and alps greeting you.
Stayed 2 nights in Nov 2024

10/10 Excellent

GLYNN KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay at this hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Kendra

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Teddi, CHICAGO

Liked: Cleanliness, staff & service, property conditions & facilities
A real gem! 5 stars! My room was huge, central to old town, beautiful views. Indoor pool and spa were great!!
Stayed 2 nights in Aug 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Great Breakfast, Great location, nice pool spa area. They clean the room everyday! Rare in Europe these days.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the old town. Food in restaurant was excellent, breakfast very good too. The downstairs Spa was nice although the pool was quite small but did enjoy the golden tiling. Loved the big swing chair in the bedroom and the mountain light fitting was awesome!
Stayed 1 night in Aug 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lots of space

King suite was very roomy, big fridge with large freezer, stove with good dishes. Bed very comfortable, lots of pillows. Huge bathroom.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert, Huntsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After all disappointing on other hotels around this trip this hotel was a 5 star plus. Perfect location right outside Alstadt. Public paid parking is just 200 feet away from the hotel. Good and spacious room. Breakfast was good but not great since takes forever to get the cappuccino but all other services were great.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

The stay at Das Innsbruck was exceptional. The hotel is centrally located and the lobby, bar and restaurant are lovely. The variety of foods at breakfast is wonderful from sweet and delicious breads and pastries to savory eggs, meats, cheeses and fruits. The spa facilities are excellent and provides a respite after a long day walking and hiking. Our air conditioner was not working well the first evening and the staff made sure to send someone the next morning to have it fixed.
Stayed 2 nights in Jul 2024