When you stay at Deluxe Apartments Holbox in Isla Holbox, you'll be near the beach, just steps from Holbox Beach and Holbox Baseball Park. .This beach aparthotel is 0.1 mi (0.1 km) from Yum Balam Nature Reserve and 0.6 mi (1 km) from Whale Shark Pier.
Deluxe Apartments Holbox offers 6 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
This Isla Holbox aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Televisions come with cable channels. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided once per stay.
Recreational amenities at the aparthotel include an outdoor pool and a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 6 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and microwaves, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including a health club, an outdoor pool, and bicycles to rent. This aparthotel also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Satisfy your appetite for dinner at Restaurante Deluxe, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 8:30 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary continental breakfast is served each morning between 8:30 AM and 10:00 AM.
Restaurante Deluxe - This restaurant specializes in international cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Beach
White sand beach nearby
Pool/Spa
Couples treatment rooms
Deep-tissue massages
Hot stone massages
In-room massages
Outdoor pool
Pool loungers
Prenatal massages
Sports massages
Swedish massages
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free offsite parking within 1 metre
Street parking available
24-hour return airport shuttle at scheduled times and on request for a surcharge
Free self parking on site
Restaurants on site
Restaurante Deluxe
Kitchen
Blender
Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Full-sized refrigerator/freezer
Griddle
Hob
Microwave
Toaster
Dining
Free continental breakfast available daily 8:30 AM to 10:00 AM
A restaurant
Limited room service
Bedrooms
2 bedrooms
Premium bedding
Bathroom
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Living spaces
Separate dining area
Window screens
Entertainment
40-inch TV with cable channels
Outdoor areas
Garden
Outdoor furniture
Laundry
Dry cleaning/laundry service
Laundry facilities
Comfort
Air conditioning
Ceiling fan
Pets
No pets allowed
Suitability/Accessibility
No lift
Smoke-free property
Services and conveniences
Guidebooks
Housekeeping (daily)
Limited-hour front desk
Luggage storage
Safe
Tour and ticket assistance
Things to do
Arcade/game room
Bicycle rentals
Ecotours
Health club
Fishing nearby
Horseback riding nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
3 floors
6 units
Bicycle rentals
Ecotours
Garden
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Payment types
Important information
Optional extras
Airport shuttle fee: USD 50 per person (one-way)
Credit card charges are subject to a surcharge of 5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Deluxe Apartments Holbox Apartment
Apartment Deluxe Apartments Holbox Isla Holbox
Isla Holbox Deluxe Apartments Holbox Apartment
Apartment Deluxe Apartments Holbox
Deluxe Apartments Holbox Isla Holbox
Deluxe Apartments Apartment
Deluxe Apartments
Deluxe Apartments Holbox
Deluxe Apartments Holbox Aparthotel
Deluxe Apartments Holbox Isla Holbox
Deluxe Apartments Holbox Aparthotel Isla Holbox
Deluxe Apartments Holbox Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Deluxe apartments is a beautiful little gem, nicely nestled away from the downtown, but within walkable distance. The host and staff are very personable, welcoming, speak English, and are diligent at making sure that your needs are met. They are very accommodating, and respond quickly when any question or concern is raised. The unit we were in was decently equipped, and staff responded positively and quickly when we pointed out a few omissions. The bed was very comfortable and the large balcony surrounded by greenery was a great place for our morning coffee or afternoon board games. There is good water pressure and plenty of hot water, and the air conditioning and ceiling fan, provide the perfect amount of climate control for the room. The pool area is a nice little oasis that is very well maintained, and remains nice and refreshing through the day thanks to an abundance of palms providing some shade from the hot afternoon sun. The included Continental Breakfast is standard fare, but a more elaborate breakfast is available for a fee. The complex is within walking/hiking distance to Punta Ciricote, Punta Coco, as well as the main beach leading to the amazing sand bars. Highly recommend this little gem if you want to be close to town, but want something more serene and quiet for the evening/nights.
Daniel
Stayed 13 nights in Mar 2025
4/10 Poor
Cheryl
Travelled with partner
11 Feb 2025
Liked: Amenities
Disliked: Cleanliness
Pros: beautiful pool, public areas, shade, proximity to ocean/beach, dining options, cook was fantastic for paid breakfast and lunch. Free options were very basic but sufficient and tasty.
Cons: no information given at check in, terrible housekeeping and we tipped every day-found cockroaches in the cupboards on day 8 and had to ask 3x to have the kitchen sanitized after they sprayed bug spray, 10 day stay and sheets only changed once. No blender or toaster in room as shown. Also so many travellers with large families staying above us and rooms are so noisy- we were woken up before 6 am daily.
Front desk was not helpful with anniversary plans, bookings, or our concerns. At the end a lady front desk agent was wonderful but too little too late. We did not have high expectations -just wanted clean and friendly service. Would not return!
The apartment was lovely and staff were very friendly. Due to transportation, we arrived an hour before checkin, and they allowed us to use all the facilities including the pool until our room was available. Excellent communication throughout our stay.
This is an Amazing place. The Staff truely go out of their way to please. Walkable distance from town. The beach is just a block away. The pool is nice and clean. Cute basic breakfast and good coffee. Our deck had a private dip pool. Quiet and peaceful. Bikes to use. 10/10.
Karl
10/10 Excellent
Sandra L
Travelled with family
30 Sept 2024
Liked: Cleanliness, amenities, room comfort
About a 30 minute walk to town by way of beach, roads flooded due to rainy season & Huracán Helene. They have an insight small cafe to get breakfast and lunch including great fries and burgers. Just a few minutes walk to beach and there’s a cafe Del Mar that sells food, smoothies, beer & cocktails, very good. Staff is extremely welcoming and helpful. They will arrange taxis for you. Areas are kept very clean. We experienced Hurricane Helene category 1 during our stay. This hotel is well prepared with a generator and water. We even had wifi throughout. They made us feel safe and kept in constant communication about procedures for island/hotel. We loved this place.
Sandra L
Stayed 11 nights in Sep 2024
8/10 Good
MANUEL FRAGOSO
Travelled with family
10 Sept 2024
Disliked: Property conditions & facilities
Good location, friendly staff very attentive and quick to respond at any need ( store our luggagr a couple of hours when leaving property) and in general a very overall nice stay but it’s the attention to details that need to be taken care:
-music too loud since 8 am till 8 pm.( some of us come here to rest, it’s a beautiful peaceful environment, don’t ruin it, put your music by the kitchen, at a low volume and it will be fine
-Rooms need to be cleaned to perfection before guests arrive as well as every time cleaning is done any other day.
Not enough kitchen utensils and way too small ( frying pans are a joke the size) I booked particularly this apartment to cook for my kids some mexican delicacies and I was not able.
-room was very nice but it needs some maintenance ( paint in some walls is falling, door lock in slindiing door needs to be replaced ( wood where lock attach is literally gone , we couldn’t lock door, thankfully maintenance man came ASAP and fix it momentarily)
-VIP SILVER member perk shall be waiting for us when we arrived and not given to us after complaining that room needs cleaning ( under the beds was very dirty)
Nobody mention at time of booking that continental breakfast was offered so I brought coffee and bread.
A nice stay that could have been a 10 if little details were taken care of.
This was our second trip to Isla Holbox. The apartment was close to the beach and town. Room was confortable and had everything we needed. Air conditioning was cold. The complimentary breakfast offered each morning was a nice way to start our day. Be sure to bring mosquito repellant. We went through 2 cans in 6 days. There were many flooded roads which made walking a bit of an obstacle course. I saw several locals with rubber boots to their knees to navigate the flooding . Be prepared and wear appropriate footwear. Beautiful beaches and friendly people. We made the decision our final 2 nights to leave the island in anticipation of Hurricane Beryl and mive inland. We were sad to go, but it was the best decision for us.
Melissa
Stayed 7 nights in Jun 2024
2/10 Terrible
Frank
20 May 2024
Frank
Stayed 2 nights in Feb 2024
10/10 Excellent
Sara
11 Feb 2024
Sara
Stayed 6 nights in Feb 2024
10/10 Excellent
Juan
16 May 2023
Liked: Cleanliness, room comfort
We really recomend this place and for sure we back
The place was beautiful and paceful, al staff was friendly and ready to hear us.
On our welcome Juan explain all about the hotel and arroynd island, Don Jose fix the key o our room, and the amazin guys to the Restaurant Gabriel and Marcelo bring us the fantastic Food and service.
My family of 5 (2 adults, 3 children) spent a week at Deluxe Apartments Holbox. Overall, we had a nice stay and would recommend it.
Pros:
1. Excellent location, one minute walk from the beach.
2. Staff was helpful in arranging transportation to and from the airport, and arranging a COVID test prior to our departure.
3. The apartment was clean and safe.
Cons:
1. The pictures on Expedia show the terrace on the roof but do not mention that this is NOT a shared space, it is only available if you reserve the 3-bedroom units on the upper level. We had one of the 2-bedroom units on the floor level, and were told we could not access the terrace. This was disappointing, as it was not specified at the time we made the reservation.
2. There is quite a bit of construction happening on the property, so when we were relaxing by the pool, it was rather noisy. The construction area is hidden behind a fence, but it was rather loud and not very peaceful.
3. Although the hotel is not in a busy area, there are golf carts going by even during the night. We slept with the windows open and were occasionally woken up during the night due to the noise from outside.
4. As other reviews have mentioned, the breakfast is rather sparse. They had toast with butter and jam and Nutella, some fresh fruit (papaya and melon), some yogurt and granola, corn flakes and milk, and fresh orange juice and coffee, but the quantities were VERY limited and not enough for all of the guests.
The apartments were great. The pool area is wonderful and you are just a few blocks away from the beach.
Douglas
Stayed 2 nights in Oct 2021
8/10 Good
Dayana
Travelled with family
11 Jan 2021
Liked: Cleanliness, room comfort
good place to stay.
Great Team. They tried to please us all the time and went above and beyond on their duties.
Dayana
Stayed 3 nights in Jan 2021
10/10 Excellent
PAUL
Travelled with family
11 Jan 2021
Liked: Cleanliness, room comfort
Zen
This place is SOOOO under rated, the entire experience was amazing! Place is Zen~ish, super relaxing, close to nature but better wifi than what I expected in Holbx. Staffs are top notch.
The property had a very nice pool area and a very nice lanai/porch that we enjoyed every morning and every night, there was a nice breeze and wonderful tropical plants. There were mosquitos but we had expected that as this is a tropical island. The property was very quiet and we were all able to relax and sleep in every morning. The property is only 1 block from a beautiful beach that did not have the seaweed problem that they had farther into town. Please be aware if you book on Expedia you have to pay the property IN CASH (Pesos) when you are there, they do not take credit cards. We were able to get cash out of the ATM at the bank. They provide a small continental breakfast every morning (coffee, juice, cereal, milk, fruit, toast) The staff were all very nice and helpful.
Verified traveller
Stayed 10 nights in Mar 2020
4/10 Poor
Verified traveller
11 Jan 2020
Property it's self was okay. They told us the first day they would provide water and coffe