Our family, including two small kids, stayed at this hotel for nine days. Here are some pros and cons based on our experience:
Cons:
1. Noise Issue:
- There was a backyard in front of our family suite where the hotel held special programs, including live music, every night. Unfortunately, the very loud music continued until 1am or later, which was a big problem for us with small kids. Despite calling the front desk a few times, it seemed they didn't have the authority to change the program.
2. Room Card Issues:
- The room cards frequently stopped working for no apparent reason, requiring daily trips to the front desk to fix the issue.
3. Parking:
- The hotel does not have its own parking. If you rent a car, you'll need to park in a nearby public parking lot.
Pros:
1. Staff:
- All the staff are amazing, kind, and helpful.
2. Location:
- The location is perfect, very close to İstiklal Street.
3. Breakfast:
- Breakfast is served on the roof with a stunning view. The staff's service during breakfast is excellent and memorable.
4. Room Service:
- The room service is outstanding. After a long day in Istanbul, coming back to a well-serviced room was very enjoyable.
5. Turkish Hamam:
- The hotel offers a Turkish Hamam that is definitely worth trying.
Overall, despite some inconveniences, we appreciated the hospitality and enjoyed our stay.