A stay at The Byzantium Hotel & Suites - Special Class places you in the heart of Istanbul, within a 10-minute walk of Hagia Sophia and Blue Mosque. .This spa hotel is 0.3 mi (0.5 km) from Sultanahmet Square and 0.4 mi (0.6 km) from Basilica Cistern.
What's nearby
Hagia Sophia - 5 min walk
Sultanahmet Square - 6 min walk
Blue Mosque - 6 min walk
Grand Bazaar - 15 min walk
Topkapi Palace - 17 min walk
Getting around
Istanbul Cankurtaran Station - 3 min walk
Sultanahmet Station - 8 min walk
Istanbul Airport (IST) - 54 min drive
Restaurants
Shadow Bar Restaurant - 1 min walk
Ocean's 7 Cafe & Restaurant - 1 min walk
Palatium Cafe & Restaurant - 2 min walk
Albura Kathisma - 1 min walk
Rounders Pub - 1 min walk
About this property
The Byzantium Hotel & Suites - Special Class
Hotel with 2 restaurants, a short walk to Hagia Sophia
The Byzantium Hotel & Suites - Special Class offers 70 accommodations with safes and slippers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
This Istanbul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa Center (SURCHARGE) has massage/treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Stay in one of 70 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite at The Byzantium Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary wired internet access, limo/town car service, and express check-in. A train station pick-up service is provided at no charge (available 24 hours), and self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
The Byzantium Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Reservations are required.
The Byzantium Terrace - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
24-hour room service is available.
Languages
Arabic, English, Russian, Turkish
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Self parking on site (EUR 10 per night)
24-hour return airport shuttle (surcharge)
Free train station pick-up shuttle
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Limo/town car service
Food and drink
2 restaurants and 1 coffee shop/cafe
1 bar
Free daily reception
24-hour room service
Coffee/tea in a common area
Restaurants on site
The Byzantium Restaurant
The Byzantium Terrace
Things to do
Full-service spa
Health club
Sauna
Steam room
Family friendly
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Lift
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Spa
Aromatherapy
Body scrubs
Body treatments
Facials
Hydrotherapy
Massages
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Steam room
Turkish bath/hammam
Accessibility
Lift
More
Designated smoking areas (fines apply)
Mosquito nets
TV in lobby
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Premium bedding
Bathroom
Free toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
Flat-screen TV
Premium channels
Satellite channels
Food and drink
Electric kettle
More
Desk
Electrical adapters/chargers
Individually decorated
Individually furnished
Laptop-friendly workspace
Phone
Safe
Slippers
Soundproofing
Turndown service
Window screens
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: noon
Express check-in available
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
Airport shuttle fee: EUR 50 per person
Self parking fee: EUR 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and window guards
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Property Registration Number 12451
National rating
The Turkish Ministry of Tourism assigns an official classification for accommodations in Türkiye. This Hotel property is awarded the following classification: Special Class.
Property is also known as
Byzantium Hotel Special Class
Byzantium Hotel Special Class Istanbul
Byzantium Special Class
Byzantium Special Class Istanbul
The Byzantium Hotel Suites Special Class
The Byzantium & Suites
The Byzantium Hotel Suites Special Class
The Byzantium Hotel & Suites - Special Class Hotel
The Byzantium Hotel & Suites - Special Class Istanbul
The Byzantium Hotel & Suites - Special Class Hotel Istanbul
The Byzantium Hotel & Suites - Special Class Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 156 out of 552 reviews" "
10 - Excellent
156
Rating 8 - Good. 237 out of 552 reviews" "
8 - Good
237
Rating 6 - Okay. 91 out of 552 reviews" "
6 - Okay
91
Rating 4 - Poor. 38 out of 552 reviews" "
4 - Poor
38
Rating 2 - Terrible. 30 out of 552 reviews" "
2 - Terrible
30
8.4/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
4/10 Poor
Mark
Travelled with partner
13 Sept 2024
Liked: Cleanliness, staff & service, amenities
We booked a superior room it wasn't good,bathroom light didn't work,aircon didnt work,the safe locked our stuff in it couldn't open till engineer came the next day,then had to stay in all morning till he turned up,when you book for 3nights its a pain.did get upgraded but went to that room had no soap,shampoo.would like some compensation but don't no were to start.
We had a wonderful stay at this hotel. We felt very welcomed and extremely well looked after by all their staff. We arrived early and the check in staff managed to get a room ready for us ahead of schedule which we greatly appreciated.
During breakfast we were looked after by Erhan who was very friendly and helpful. Warisha also made us feel very welcome.
Great location - highly recommend this hotel
The staff are dedicated to your well-being and comfort. The breakfast is sumptuous and the manager Erhan makes sure you want for nothing. A pleasure to stay here
Located literally 5 mins away from Hagia sophia! so the location is prime. The staff was warm and welcoming and very helpful. They helped with transportation services as well. breakfast was buffet style and they have tons of restaurant options.
It was really very amazing
Close to both the mosque and also to the Topkapi palace
Aarif
Stayed 5 nights in Sep 2022
4/10 Poor
maurice
Travelled with partner
19 Sept 2022
Liked: Cleanliness
Disliked: Amenities
Very close to main tourist area. Breakfast was limited and TV had few English speaking channels. On 4th floor with terrace for dining above so noisy when people came down to 4th floor for lift at midnight.
Great location, friendly staff, walking distance to places.
Charles
Stayed 1 night in May 2022
6/10 Okay
Ayoub
Travelled with group
26 Oct 2021
Liked: Cleanliness
Good 7/10
Overall the hotel is good. Food was also perfect at the breakfast but they should change the menu everyday, I noticed same food all the days. People who are serving the breakfast are so kind and respectful. Location of the hotel is perfect. The restroom is too small.
Close to everywhere that we would like to see and enjoy in Sulthnamet area.. Hotel staffs are very nice, friendly, helpfull and informative. Especially thanks to Irem, Oktay and Memet for your nice hospitality.
Our stay in this hotel was good. The hotel room was a smaller than shown in pics and a bit outdated but this is normal for hotels in the sultanahmet area. We were given a bigger room as soon as we complained so thank you to Malik at reception for making that happen. The room was cleaned every day and breakfast was nice as well. You could hear through the walls though and Friday night was noisy as we could hear people from the restaurants around us partying away but it still wasn’t too bad. Location wise, is is perfect. Round the corner from the blue mosque, aya sofya etc etc and very close to the tram which is easy and cheap to use. There is a seperately owned restaurant called QuebLounge above the 4th floor of the hotel and a huge thank you to Yusuf for his amazing hospitality skills. We tried the breakfast here which was amazing. The roof opened up and the windows come down which give an amazing view of the blue mosque and sea. And every evening when we were done for the day, we would come up for smoking shisha which again was lovely. Yusuf made sure we were happy with everything so I would definitely recommend the restaurant as well! Don’t use the hotel spa as service was sub standard and more than triple the price of other local hamams!! We haggled and paid £40 for the hamam at the hotel and later came across the same service at a local hamam for £10!! Overall, will definitely be booking this hotel again!
Hotel is very old with outdated furniture. We stayed for 5 days.
Cleaning staff were talking loud among themselves in the hallways. They distributed our sleep in the mornings.
The breakfast was terrible. The juices tasted awful.
The front staff were friendly and checking in was easy. The location is great.
It's over priced. For the price we paid, we could've gotten a better hotel for the same price.
The hotel was clean and good. However when we entered the hotel we were told our reservation was cancelled and the member of staff told us to get out. We had disabled passengers and this was really unacceptable. This was at 1.00 am and we were all really tired. Eventually we were given the room with no apology from the hotel manager for the inconvenience caused
Firstly, the pros:
+ Excellent location, just a 2-3 min walk to the Sultan Ahmet square. The hotel is located at Akbiyak Street, which remains well-lit throughout the night. Gives you a safe and secure feeling. Good shops nearby for buying souvenirs, close to Araasta Bazaar
+ Some of the guys at the front desk, like Kadir and Maalik are quite helpful and eager to help in any way.
+ You can take a Havaist (Airport Bus) from the Sultan Ahmet square for only 18 TL per person. It is a very comfortable airport transfer and there is no limit for check-in luggage.
+ Sultan Ahmet metro tram station is a 2 min walk from the hotel which connects with other Metro Lines very well.
+ Hotel is neat and clean.
Now the negatives:
- house keeping department can be improved as the bed sheet on our bed had a hole in it. We slept on it for two d. We requested for a new sheet and the one they give us had two instead of one hole. Anyhow problem was resolved.
- Okta (front desk guy) was quite rude and unhelpful. We requested for a late check out and the way he behaved was quite inappropriate.
- Monotonous breakfast, which can be improved in terms of quality as well (juices are completely undrinkable) and the worst part is they start removing stuff exactly at 10:30 from buffet even while you're still eating.
- Only one side table in room.
- worn out mattress
- no iron in the room and expensive laundry.
- Small rooms. Even size of superior room is small with one bed side table
Nauman
Stayed 5 nights in Sep 2019
6/10 Okay
Verified traveller
Travelled with family
11 July 2019
Liked: Cleanliness
The room was not the same which we selected.
Complete mis management at the time of check-in
Verified traveller
Stayed 3 nights in Jul 2019
10/10 Excellent
Verified traveller
4 July 2019
Liked: Cleanliness, staff & service, room comfort
First time in Istanbul and this hotel was an excellent choice, great location and service. All staff members were very friendly and helpful.
Verified traveller
Stayed 8 nights in Jun 2019
2/10 Terrible
Verified traveller
Travelled with family, Travelled with family and small children, Travelled with group
Room picture is completely different when you book they show you different rooms... Misguided
No air conditioning in some of the rooms
You can hear your next door room when they using the toilets and every single things they doing
Manager very arrogant when ask for advice completely dont understand what you asking
To solve the situation send you to reception again they send you to manager like yo yo