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Grand Suites Family Resort

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Suites Family Resort

Indoor pool, 3 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas
Hallway
Suíte Premium Triplo
Restaurant
Suíte Premium- Vista Lago

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Bar
    Bar
  • Hot tub
    Hot tub
  • All-inclusive
    All-inclusive
  • Pool
    Pool

Explore the area

Map
Rua Pércio Martini, nº 2937, Lago Azul, Ita, SC, 89760-000
  • Prainha de Itá
    19 min walk
  • Ita Thermals Park
    4 min drive
  • Caracol Lookout
    10 min drive
  • Chapeco (XAP)
    90 min drive

Room options

View all photos for Suíte Premium Triplo

Minibar, soundproofing, iron/ironing board, free WiFi

Suíte Premium Triplo

  • 44 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Luxo Adaptado

Minibar, soundproofing, iron/ironing board, free WiFi

Luxo Adaptado

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxo Double

Minibar, soundproofing, iron/ironing board, free WiFi

Luxo Double

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxo Superior Double

Luxo Superior Double

Luxo Superior Double

  • 27 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxo King

Minibar, soundproofing, iron/ironing board, free WiFi

Luxo King

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxo Superior King

Luxo Superior King

Luxo Superior King

  • 21 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suíte Premium King

Suíte Premium King

Suíte Premium King

  • 43 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

About the area

Ita

Located in Ita, Grand Suites Family Resort is in a rural location, within a 5-minute drive of Prainha de Itá and Ita Thermals Park. .This all-inclusive hotel is 3.9 mi (6.3 km) from Caracol Lookout.

What's nearby

  • Prainha de Itá - 19 min walk - 1.7 km
  • Ita Thermals Park - 4 min drive - 2.1 km
  • Caracol Lookout - 10 min drive - 6.3 km
  • Condá Arena - 80 min drive - 64.3 km
  • Hospital Unimed - 81 min drive - 65.4 km

Getting around

  • Chapeco (XAP) - 90 min drive

Restaurants

  • ‪Confraria Itá - ‬6 min drive
  • ‪Marcão Restaurante e Choperia - ‬5 min drive
  • ‪Restaurante Império das Carnes - ‬4 min drive
  • ‪Restaurante do Itá Thermas Resort - ‬4 min drive
  • ‪Kiosque - ‬5 min drive

About this property

Grand Suites Family Resort

All-inclusive hotel with 3 outdoor pools and 2 spa tubs
Grand Suites Family Resort offers 126 air-conditioned accommodations with minibars and hair dryers. 42-inch LCD televisions come with cable channels. This Ita hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
3 outdoor swimming pools and 2 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 126 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, housekeeping is provided daily, and you can request irons/ironing boards.
Dip into one of the 3 outdoor swimming pools or 2 spa tubs and enjoy other recreational amenities, which include a sauna. This Art Deco hotel also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM.

Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served between 7:00 AM and 10:00 AM on weekdays.
Grand Suites Family Resort has a restaurant on site.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking within 16 ft
  • Street parking available

Food and drink

  • Free buffet breakfast available weekdays 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • 2 hot tubs
  • Arcade/games room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Evening entertainment
  • Table football
  • Indoor pool
  • Lifeguards on-site
  • Playground
  • Sauna
  • Table tennis

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Bowling alley
  • Children's pool
  • Free supervised childcare
  • Indoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Conference centre
  • A meeting room

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool access ramp on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Couples dining
  • Renovated entire property – December 2020
  • Romance packages available
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Champagne service
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 10 percent destination fee will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 8:00 AM to 10:00 PM
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 February to 31 December
No pets and no service animals are allowed at this property

Property is also known as

Grand Suites Family Resort Ita
eSuítes Itá Resort by Atlantica
Grand Suites Family Resort Hotel
Grand Suites Family Resort Hotel Ita

Grand Suites Family Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 87 reviews" "
Rating 8 - Good. 30 out of 87 reviews" "
Rating 6 - Okay. 13 out of 87 reviews" "
Rating 4 - Poor. 3 out of 87 reviews" "
Rating 2 - Terrible. 1 out of 87 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Isis Caroline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

EDMAR

Liked: Property conditions & facilities, room comfort
No geral foi bom. A comida não gostei pois tinha muito peixe, camarão e coisas a base de peixe que não posso comer. Geralmente comida fria no bife
Stayed 3 nights in Jun 2024

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Giovani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel tem uma estrutura fantástica.
Stayed 3 nights in Mar 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Caetano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Fabiano

Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

ROBSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
Ótimo hotel em todos os quesitos, habitações, conforto piscinas, comidas e um excelente atendimento.
Stayed 2 nights in Jul 2023

10/10 Excellent

Alessandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Solange Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

Cecília

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in May 2023

10/10 Excellent

DARCI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Formidável
Excelente hotel!! Com certeza voltaremos!
Stayed 2 nights in Apr 2023

10/10 Excellent

Silvia Helena

Stayed 2 nights in Mar 2023

10/10 Excellent

Jackson L

Stayed 2 nights in Mar 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Eliane

Stayed 1 night in Jan 2023

6/10 Okay

Sergio Roberto

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Faz falta um chefe de cozinha para o restaurante. Muito aquém das cinco estrelas anunciadas.

4/10 Poor

EDGAR AUGUSTO

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excelente opção de lazer.
Hotel confortável com pessoal extremamente cordial e solicito, dedicação quase familiar. Oferece diversão tanto para crianças como para adultos.
Stayed 2 nights in Dec 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem de bodas
Incrível! Tudo novinho! Cama excelente! Piscinas ótimas!
Stayed 2 nights in Oct 2022

10/10 Excellent

Cristiane

Stayed 1 night in Oct 2022

10/10 Excellent

ALAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência muito boa, adorei a estadia, as piscinas e o carinho dos monitores com meu filho (tia Blue, tia Pink e tio Paçoca), a equipe muito atenciosa. Parabéns a toda equipe.
Stayed 3 nights in Oct 2022

10/10 Excellent

RENE

Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tem potencial
Hotel novo, apartamentos limpos, estrutura excelente, funcionários engajados, contudo, necessitam de um treinamento constante, a exceção do Leandro, que atende no bar da recepção que é excelente. A comida deixou a desejar, em que pese ter em Chef no hotel, o mesmo carrega muito nos temperos e as combinações são estranhas. Possuo filhos e criança quer comer arroz branco, carne e batata frita (feijão tinha todos os dias), mas as demais não. Enfim, entendo que o hotel tem potencial, mas precisa de um ajuste fino.
Stayed 2 nights in Sep 2022