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Clarion Hotel Jackson Northwest

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Clarion Hotel Jackson Northwest

Suite, Multiple Beds, Non Smoking
Lobby
Suite, Multiple Beds, Non Smoking
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
541 Carriage House Drive, Jackson, TN, 38305
  • Music Highway Crossroads
    12 min walk
  • Casey Jones Village
    13 min walk
  • Old Town Spaghetti Store
    4 min walk
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    11 min drive

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Efficiency)

Standard Room, 1 King Bed, Non Smoking (Efficiency)

Standard Room, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Efficiency)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Kind Bed with Sofa bed, Non Smoking

Suite, 1 Kind Bed with Sofa bed, Non Smoking

Suite, 1 Kind Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Baymont by Wyndham Jackson

Pool
Breakfast included
Parking included
Free WiFi
3.5 out of 5, Good, (1003)
The price is AU$147
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Baymont by Wyndham Jackson

About the area

Jackson

Located in Jackson, Clarion Hotel Jackson Northwest is in the historical district, within a 15-minute walk of Music Highway Crossroads and Casey Jones Village. .This hotel is 1.7 mi (2.7 km) from Old Hickory Mall and 2.3 mi (3.7 km) from North Hospital.

What's nearby

  • Casey Jones Village - 13 min walk
  • Old Hickory Mall - 4 min drive
  • Union University - 4 min drive
  • Jackson Bowling & Family Fun - 7 min drive
  • West Tennessee Healthcare Sportsplex - 7 min drive

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 11 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Cheddar's Scratch Kitchen - ‬3 min drive
  • ‪Logan's Roadhouse - ‬7 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Old Country Store - ‬14 min walk

About this property

Clarion Hotel Jackson Northwest

Hotel in Jackson with a fitness center and a 24-hour front desk
Clarion Hotel Jackson Northwest offers 129 accommodations with coffee/tea makers and irons/ironing boards. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers.

This Jackson hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 129 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a hair salon. This hotel also features a banquet hall and a vending machine.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Laundry facilities

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Bath or shower
  • Hairdryer (on request)
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

All Suites Hotel Jackson
All Suites Jackson
Clarion Inn Jackson
Clarion Inn
Clarion Jackson
Clarion Jackson Northwest
Clarion Hotel Jackson Northwest Hotel
Clarion Hotel Jackson Northwest Jackson
Clarion Hotel Jackson Northwest Hotel Jackson
Clarion Hotel Convention Center Jackson Northwest

Clarion Hotel Jackson Northwest Reviews

Reviews

6.4
Rating 10 - Excellent. 186 out of 968 reviews" "
Rating 8 - Good. 261 out of 968 reviews" "
Rating 6 - Okay. 221 out of 968 reviews" "
Rating 4 - Poor. 142 out of 968 reviews" "
Rating 2 - Terrible. 158 out of 968 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay.
Stayed 1 night in Sep 2024

2/10 Terrible

David, COLLIERVILLE

Liked: Staff & service
WE made a pet friendly reservation but we we tried to check in the front desk said they were not pet friendly. So while she was trying to cancel our reservation I went next door to make a reservation that was pet friendly! When I returned to make sure the cancellation when through she inform me she just out they were pet friendly form her owners but she responded to me no one had ever told he that. I have not had a chance yet to see if they actually cancel my stay.
Stayed 1 night in Sep 2024

2/10 Terrible

Portia, Medina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Keith

Stayed 1 night in Aug 2024

2/10 Terrible

Shaquita

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean
This actually was the worst hotel I've ever encountered.. First, I will say that the customer service was awesome the front desk guy was very friendly. The cleanliness was horrible..Ther were roaches on the mirror and walls when we walked in, the bathroom looked unclean and there was mold and mildew on the ceiling.... My family and I left just as quick as we checked in.
Stayed 1 night in Aug 2024

2/10 Terrible

Jody k

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place to stay and no refund..
Please don't stay hear..it's like a place for workman,only dirty,smelled like garbage,it was overflowing in lobby areas and floor areas..smelled like Indian food being cooked on our floor..
Stayed 1 night in Aug 2024

8/10 Good

Melanie Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Ticktock
The refrigerator had a clicking noise like a clock. Mattress was hard
Stayed 1 night in Jul 2024

2/10 Terrible

Laura

Stayed 1 night in Jul 2024

4/10 Poor

Casey

Travelled with family
Disliked: Cleanliness, amenities
We had a suite for me and my husband and 4 kids. It looked like it hadn’t been cleaned in months. After traveling 14 hours we were exhausted so we just needed somewhere to lay our heads. There were stains on the pull out and hair and dirt in the corners.it was nice and cool however. So that was a big plus
Stayed 1 night in Jul 2024

8/10 Good

Allene

It was close to interstate and the venue I was attending. Did not like the pillows….
Stayed 2 nights in Jul 2024

2/10 Terrible

Joshua

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is easily one of THE worst hotels I have ever had the misfortune of staying in. And I have stayed in some doozies. The place was beyond filthy. Cockroaches. Leftover open food in the cabinets. Dirty towels, dead bugs, food, used toilet paper under the bathroom counter. Breakfast wasn't available as advertised. Building isn't secured as entry/exit doors are broken. Creepy people lingering outside the rooms in the halls overnight. Carpet was so filthy and stained I had to throw my socks away. Rude staff. Need I continue? Don't trust the other terrible reviews - believe me, it's worse. I would have slept in my car if I didn't have my cat with me. As they (are supposed to) serve food, the health department should shut this hotel hellscape down. Hopefully the fire marshall does.
Stayed 1 night in Jun 2024

2/10 Terrible

Brad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice Lobby and Pool but that is ALL
The front desk personnel was very pleasant and kind. We had no problems with the service. And our Room was very cool...the air worked Great! However we experienced several problems. There was blood on the carpet in 2 of our rooms. There was dried up blood on one of the pillow cases on our so called "Clean" bed. There was hair in the shower and the shower curtain hadn't been cleaned in MONTHS... The coating on the tub was chipping to the point we wore sandals in the shower. There was black ring in the grout which I believe to be mold. I appreciated the price...and I guess you get what you pay for. we only slept there on our way through town. Pay 30 dollars more and stay anywhere else.
Stayed 1 night in Jun 2024

2/10 Terrible

Jana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very outdated. Paint chipping of walls, shower, etc. Carpet is old and stained. Very disappointed and was only driving through and staying overnight.
Stayed 1 night in Jun 2024

8/10 Good

Ladina

Stayed 1 night in Jun 2024

4/10 Poor

Kenneth

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
This place is terrible. Friendly staff, but no service. No food. No food delecery. Vomit and blood in the hakks. Kid had to stay on a worn out sofa bed and they had not even a sheet for her. And this monstrosity was almost $200 a night. Stay away. Bad place
Stayed 1 night in Jun 2024

2/10 Terrible

Codee

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel looks fancier than it is. The reception area is nice enough, but the rooms are grungy and in desperate need of updating and cleaning. The bedding is stained and so is the carpet. Cleaning appears to be minimal. We saw cockroaches and my husband has multiple bits from them. We will not stay here again.
Stayed 1 night in Jun 2024

6/10 Okay

Raven

Business traveller
Stayed 1 night in Jun 2024

2/10 Terrible

Dennis

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservation made online,when arrived was made to pay an extra deposit that I was never refunded, first room was dirty and had no power to most plugs, second room was dirty carpet all stained no coffee pots in rooms
Stayed 1 night in May 2024

2/10 Terrible

Larry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the dirtiest hotels I’ve ever been to. Looks like carpet has not been vacuumed in months and tile floors were sticky to walk on, like cola had been spilled. Upon checking in, the customer service person was not friendly or helpful. His system was down and he couldn’t check me in. Wouldn’t give me information on how long it was down or when it might come back up. Told me to come back in 30 minutes. Had no restroom for my grandsons to use after driving for hours. Never seen a hotel without guests bathrooms in lobby. The bathtub had the enamel peeling off inside the tub. Grandson could not take a bath. The only positive experience was the mattress was comfortable. I will not be staying at a Clarion again.
Stayed 1 night in May 2024

6/10 Okay

Wynena

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The carpets were stained. If ever in the areas again we will not stay.
Stayed 1 night in May 2024

2/10 Terrible

Chris

Stayed 1 night in May 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible stay: Air was stale as soon as we opened the door. Tub and toilet were not cleaned and found hair on the towels and floor. Bed was like sleeping on a box spring. They also dont put mattress covers on. Should turn them over to the Board of Health. Hair dryer had chocolate or something brown? We shouldnt have to do our own disinfecting. Buyer beware: Stay away
Stayed 1 night in May 2024

4/10 Poor

jeff

Liked: Cleanliness, property conditions & facilities
Hotel was good, nice large clean room, good air conditioning, except the bed only had a box springs made up on it, there was not a mattress, which made a very uncomfortable night sleep, hopefully that will get rectified for other travelers
Stayed 1 night in May 2024

2/10 Terrible

Iris

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the hotel in the early morning due to a problem on the road and they did not give us our room, they were very rude and did not return our money. My booking company couldn't do anything because of their absurd policies, there were 8 hours of time left and they didn't respect it, I don't recommend it at all.
Stayed 1 night in Apr 2024