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Comfort Suites

2.5 star property

Photo gallery for Comfort Suites

Exterior
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Spa
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Gym
  • Laundry

Explore the area

Map
301 Willow Creek Pkwy, Palestine, TX, 75801
  • Palestine Regional Medical Center
    ‪18 min walk‬
  • Palestine Community Theatre
    ‪5 min drive‬
  • Redlands Hotel
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Non Smoking

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

La Quinta Inn & Suites by Wyndham Palestine

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (798)
The price is AU$259
for 1 room
includes taxes & fees
18 Mar - 19 Mar
La Quinta Inn & Suites by Wyndham Palestine

About the area

Palestine

Located in Palestine, Comfort Suites is a 5-minute drive from University of Texas at Tyler Palestine Campus and 6 minutes from Green Park. .This hotel is 6.5 mi (10.4 km) from Davey Dogwood Park and 29.9 mi (48.2 km) from Texas State Railroad Rusk Depot.

What's nearby

  • University of Texas at Tyler Palestine Campus - 5 min drive
  • Redlands Hotel - 5 min drive
  • Anderson County Courthouse - 5 min drive
  • Davey Dogwood Park - 11 min drive
  • Texas State Railroad: Palestine Depot - 11 min drive

Getting around

  • Dallas-Fort Worth Intl. Airport (DFW) - 137 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪Little Mexico - ‬2 min drive

About this property

Comfort Suites

Hotel with free breakfast, in the vicinity of University of Texas at Tyler Palestine Campus
Comfort Suites offers 66 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with sofa beds and desks. Guests can make use of the in-room refrigerators and microwaves.

This Palestine hotel provides complimentary wireless Internet access. Plasma televisions come with satellite channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 66 guestrooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Comfort Suites. A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Palestine
Comfort Suites Palestine
Comfort Suites Hotel
Comfort Suites Palestine
Comfort Suites Hotel Palestine

Comfort Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 504 out of 730 reviews
Rating 8 - Good. 163 out of 730 reviews
Rating 6 - Okay. 31 out of 730 reviews
Rating 4 - Poor. 14 out of 730 reviews
Rating 2 - Terrible. 18 out of 730 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
They were were very friendly and helpful
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice size room, above average breakfast buffet, friendly staff.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Honest Review
The hotel is great for young families! Staff was excellent, very friendly and knowledgeable. The room was nice, the bed was very uncomfortable. We found the extremely low commode odd, very off putting.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Labrisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Overall it was a great stay. Elevator was a little slow but the stay went well.
Stayed 1 night in Nov 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Don

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property itself was nice. We had an issue with our room in particular. The evening clerk was very helpful, but couldn’t resolve the issue. Our a/c unit was blowing hot air when we arrived. The clerk thought she had fixed our issue, but when we returned from our event the room temp was at 92 degrees. The repair man was not available to fix the unit. We ended up having to drive home late at night. I wished we would’ve not had a problem, and I do not blame the clerk. Things break, but it was inconvenient just the same.
Stayed 1 night in Nov 2024

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
The check in process was super easy. The pull out bed had linens in the room . They even provided a child care pckg for my granddaughter
Stayed 1 night in Nov 2024

10/10 Excellent

jerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Susie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent breakfast choices. Plenty of towels. Was disappointed that the hot tub was out of order. It was a primary reason for selecting the stay. The hot water in the bath tub was luke warm. The bed was Super comfortable.
Stayed 1 night in Nov 2024

2/10 Terrible

Laura

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family of five. We paid for the extra person as expected. However, upon arriving we noticed that we only had four towels. We called to the front desk for an extra towel and we were denied. Evidently, they only give out four towels per room. I spoke with the manager in person and she said she wasn't allowed to give my an extra towel for the fifth person in our room. Instead, she gave me a very thin, torn up pool towel and said that was the best she could do. It was very torn up and stringy. As thin as paper. I guess we were expected to share a towel? The entire hotel smelled moldy. Our toilet was running nonstop, and our air conditioner kept freezing and stopped working. We had it set to 72 degrees. The coffee maker, cups, and ice bucket were all in the bathroom which is just unsanitary. Terrible hotel. I'm not sure why it was rated so high. That's why we chose to stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Valerie, Plano

Liked: Cleanliness, property conditions & facilities
We had a wonderful stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend Comfort Suites!
We had a great stay at Comfort Suites. Staff was super friendly and welcoming. We loved the Christmas themed lobby area and our room very roomy. We would definitely stay here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Weston

Stayed 1 night in Nov 2024

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and extremely quiet. Staff is excellent!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appears new and the staff was all super friendly. I rarely give 5 stars but this one earned every one!
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Luanne, Magnolia

Liked: Amenities
Always clean and nice
Stayed 1 night in Nov 2024