Embassy Suites by Hilton Jacksonville Baymeadows

3.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Embassy Suites by Hilton Jacksonville Baymeadows

Lobby
Suite, 1 King Bed, Balcony (Atrium)
Exterior detail
Reception
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Hot tub
  • Room service
  • Laundry
  • Bar

Explore the area

Map
9300 Baymeadows Road, Jacksonville, FL, 32256
  • The Avenues
    ‪5 min drive‬
  • Saint Vincent's Medical Center Southside
    ‪7 min drive‬
  • St. Johns Town Center
    ‪7 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪29 min drive‬

Room options

Suite, 1 King Bed (South Wing, Conference)

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Balcony (South Wing)

  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed (Atrium Building)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony (South Wing)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Atrium Building, Conference)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Atrium Building)

  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed (South Wing Building)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 1
  • 1 King Bed

Room, 2 Double Beds (South Wing Building)

  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Balcony (Atrium)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Jacksonville

With a stay at Embassy Suites by Hilton Jacksonville Baymeadows in Jacksonville (Southside), you'll be within a 15-minute drive of St. Johns Town Center and EverBank Stadium. .This hotel is 10.5 mi (16.9 km) from Mayo Clinic Florida and 12.7 mi (20.4 km) from Jacksonville Naval Air Station.

What's nearby

  • The Avenues - 5 min drive
  • St. Johns Town Center - 7 min drive
  • University of North Florida - 10 min drive
  • Mayo Clinic Florida - 14 min drive
  • Jacksonville Naval Air Station - 17 min drive

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville International Airport (JAX) - 29 min drive

Restaurants

  • ‪Metro Diner - ‬16 min walk
  • ‪4 Rivers Smokehouse - ‬2 min walk
  • ‪Manager's Reception - ‬3 min walk
  • ‪Tijuana Flats - ‬15 min walk
  • ‪Hardee's - ‬2 min walk

About this property

Embassy Suites by Hilton Jacksonville Baymeadows

Jacksonville hotel in Southside with free breakfast and a 24-hour fitness center
Embassy Suites by Hilton Jacksonville Baymeadows offers 277 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided on request. Renovation of all guestrooms was completed in February 2020.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 277 guestrooms featuring refrigerators and LCD televisions. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include wireless internet access (surcharge), gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Jacksonville? This hotel has 3600 square feet (334 square meters) of space consisting of conference space and 6 meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Jacksonville Baymeadows has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95), Free wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Conference space (3600 square feet)
  • Meeting rooms - 6

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Renovated guest rooms – February 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 20 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Baymeadows Embassy Suites
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Embassy Suites Hilton Baymeadows
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Embassy Suites by Hilton Jacksonville Baymeadows Jacksonville

Embassy Suites by Hilton Jacksonville Baymeadows Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 562 out of 1002 reviews" "
Rating 8 - Good. 198 out of 1002 reviews" "
Rating 6 - Okay. 107 out of 1002 reviews" "
Rating 4 - Poor. 66 out of 1002 reviews" "
Rating 2 - Terrible. 69 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donna, Punta Gorda

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
Very accomodating during a stressful time. Fully prepared for an approaching hurricane. Thank you.
Stayed 3 nights in Oct 2024

2/10 Terrible

Darhyl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and everything was awesome
Stayed 1 night in Oct 2024

10/10 Excellent

Shaqueena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the breakfast. The omelet was yummy
Stayed 2 nights in Oct 2024

8/10 Good

JAMES

Travelled with family
Liked: Amenities
Alicia was great!
Stayed 1 night in Oct 2024

4/10 Poor

Cody

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I recently stayed at Embassy Suites Baymeadows and unfortunately, my experience was overshadowed by several issues. Upon entering my room, I noticed moldy and dusty air vents, which raised concerns about cleanliness and air quality. Additionally, there were no tub stoppers, and the mini fridge was not only leaking but also frozen, making it unusable. Room service was off putting as well, they cleaned the room but didn’t replenish the towels they’d taken. What was particularly frustrating was the lack of responsiveness from the staff. I tried calling for service but received no answer, and there was a significant delay in checking in—over an hour and a half past the scheduled time. The state of the room left much to be desired, with dirty floors, used cups, and trash found under the bed. The pillows were stained, and the carpet felt sticky, which was very off-putting. The hotel lobby floors were dirty, but the breakfast offered was fantastic. The breakfast area was clean. The staff in the dining area were friendly. Overall, while the breakfast was the highlight, the numerous cleanliness issues and lack of service significantly impacted my experience. I hope the management addresses these concerns so future guests can enjoy a more comfortable stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly atmosphere, bright clean rooms, very pleasurable experience.
Stayed 1 night in Oct 2024

8/10 Good

Wichemithe, Orlando

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I always like the breakfast, dislike the lack of cleaning
Stayed 2 nights in Oct 2024

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great to deal with. Rooms was big. Enjoyed the whole hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

lavontae

Stayed 1 night in Oct 2024

10/10 Excellent

Jacky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Embassy Suites in my Opinion
My AC didn't work and wasn't fixed until the day before our last day. House keeping didn't make the beds or vacuum. Saw a couple of cockroaches on our floor. Worst Embassy Suites I ever stayed at.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rholanda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples Birthday Trip
Our stay was amazing! We enjoyed the complimentary drinks each day at the reception. The breakfast was delicious! Our room was roomy and comfortable! The guest agents were very helpful and attentive! The location was near shopping, dining, and arena. We will definitely stay here again when we revisit Jacksonville!
Stayed 2 nights in Oct 2024

8/10 Good

Merry

Stayed 2 nights in Sep 2024

4/10 Poor

Casey

Travelled with family
I would not stay here again. I booked this hotel specifically for the indoor pool for my kids, but when we got down to the pool, it was overrun by kids-I mean 30-40 kids with only a handful of “adults” supervising them. Most of the “adults” were actually teenagers. It was chaos and lawlessness. Before we got there, someone else must have complained about it because a staff member tried to control the chaos, but it was no use. The chaos and lawlessness continued, and my kids decided that they didn’t want to be involved in that so we left the pool. We drove seven hours and the whole time my kids were looking forward to the pool, but unfortunately, the lack of control by the hotel management made this impossible. To go along with that, the room above us played extremely loud music until the wee hours of the morning. It felt like we were trying to sleep in the club. I called the front desk and they said they would send someone up. However, the clubbing continued. Finally, my husband went down to the front desk and complained. I would not ever recommend anyone stay in this hotel. It’s wild and chaotic, and management has very little control of the guests who have zero respect for other guests. They need to up their security here at this hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen, Jupiter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the cooked to order breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Atonia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place. Very quiet and convenient
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Ac kept clicking/ scraping when it would turn on and off. AC was not cool enough even after putting temp down. There was not a fitted sheet for the pull out couch already in the room, had to ask front desk. Light/ fan switch in the bathroom were falling off wall and dirty.
Stayed 1 night in Oct 2024

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in this Hotel, my room wasnt ready, but the person who helped me was nice. After my room was ready they sent me a message to let me know. That was nice. Other than that i had no issue.
Stayed 1 night in Sep 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Glenn

Liked: Cleanliness
Stayed 2 nights in Sep 2024