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Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

2.5 star property

Photo gallery for Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

Studio, 2 Double Beds, Non Smoking
Exterior
Property amenity
Studio, 1 Queen Bed, Non Smoking
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Parking available
  • Breakfast included
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
1413 Prudential Dr, Jacksonville, FL, 32207
  • VyStar Veterans Memorial Arena
    ‪4 min drive‬
  • EverBank Stadium
    ‪5 min drive‬
  • Daily's Place
    ‪5 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Southbank Hotel by Marriott Jacksonville Riverwalk

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (1388)
The price is AU$237
for 1 room
includes taxes & fees
6 May - 7 May
Southbank Hotel by Marriott Jacksonville Riverwalk

About the area

Jacksonville

With a stay at Extended Stay America Suites Jacksonville Riverwalk Conv Ctr in Jacksonville (Downtown Jacksonville), you'll be within a 5-minute drive of VyStar Veterans Memorial Arena and EverBank Stadium. .This hotel is 10.2 mi (16.5 km) from Jacksonville Naval Air Station and 10.8 mi (17.3 km) from St. Johns Town Center.

What's nearby

  • Florida Theatre - 20 min walk - 1.7 km
  • VyStar Veterans Memorial Arena - 4 min drive - 3.1 km
  • EverBank Stadium - 5 min drive - 3.6 km
  • Prime F. Osborn III Convention Center - 5 min drive - 3.5 km
  • Daily's Place - 5 min drive - 4.1 km

Getting around

  • Riverplace Station - 4 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬7 min walk
  • ‪La Nopalera San Marco - ‬9 min walk
  • ‪Morton's The Steakhouse - ‬19 min walk
  • ‪V Pizza - ‬7 min walk
  • ‪The Bearded Pig - ‬6 min walk

About this property

Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

Hotel in Jacksonville with free breakfast and a 24-hour front desk
Extended Stay America Suites Jacksonville Riverwalk Conv Ctr offers 101 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Make yourself at home in one of the 101 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 8 per day)

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 8 per day
  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Jacksonville
Extended Stay America Jacksonville Riverwalk
Extended Stay America Riverwalk
Extended Stay America Riverwalk Hotel
Extended Stay America Riverwalk Hotel Jacksonville
Extended Stay America Riverwalk Jacksonville
Extended Stay America Jacksonville Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center
Extended Stay America Jacksonville Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center Hotel
Extended Stay America Jacksonville Riverwalk Conv Center
Extended Stay America Riverwalk Conv Center
Extended Stay America Jacksonville Riverwalk
Extended Stay America Jacksonville Riverwalk Conv Center

Extended Stay America Suites Jacksonville Riverwalk Conv Ctr Reviews

Reviews

6.2
Rating 10 - Excellent. 221 out of 1001 reviews
Rating 8 - Good. 204 out of 1001 reviews
Rating 6 - Okay. 177 out of 1001 reviews
Rating 4 - Poor. 181 out of 1001 reviews
Rating 2 - Terrible. 218 out of 1001 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

auburn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs bugs bugs
Stayed 1 night in Jan 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay perfect employees perfect Hotel
Stayed 7 nights in Jan 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Misty and Dominique were part of the staff and they were the perfect employees! Definitely Misty, I have told all my friends and family where to stay when to come here! Even though it was downtown it was amazing thank you Misty for an amazing time!
Stayed 1 night in Jan 2025

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abby who checked us in is such a sweetheart. She made checking in easy and explained any additional fees so there were no surprises. I also enjoyed the very nice lady at checkout but I didn't get her name. Great stay!
Stayed 1 night in Jan 2025

6/10 Okay

Zaira, Leesburg

Travelled with family
Liked: Staff & service
I came in for 1 night and was given a room on the 3rd floor. Not sure if there is a designated floor for people who are more permanent or long stay at this property but the whole hallway smelled HEAVY of food and spices. Perhaps all the carpet should be removed from the hallways and rooms, for that matter. The room was overall ok, there was a mildew smell that was covering up the dog smell and the smoke smell. The laminate flooring on the entrance, kitchen and bath was nice and should be carried out throughout to help eliminate the lingering smells. My pillow smelled HEAVY of dog smell. It was uncomfortable. Parking was easy, not sure why there’s an additional fee. Breakfast was quick and easy for the go.
Stayed 1 night in Jan 2025

2/10 Terrible

Demar

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience I wouldn’t recommend

Horrible, they had to door to the lobby locked on entering, you had to pick up a red phone or the wall to talk to someone on the inside, then they tell you only if you have a reservation you can enter & that they charged for parking $8.00 per night plus a $100 deposit one I did all that the front desk lady had an attitude as if you already booked the room & we don’t for reimbursement you get what we give you. As I was in a room maintenance started knocking I open the door saying they had to pray the room with an pest control guy behind so I ask if they was gonna send me to another room he say no because they spaying everything room in the hotel so I might as well stay I could not wait to leave in the am the over all experience is a no -10
Stayed 1 night in Jan 2025

4/10 Poor

Sonia

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

I will not stay again.

The only good thing about this place was the staff. They truly were pleasant, friendly and customer service was great. The room was clean, however the pictures do not represent the hotel to its true presence. Be wary that there is an additional parking and security fee whether you paid in full online or not. The hallways and carpets were dingy. I didnt have a choice to stay here, but I will not back.
Stayed 1 night in Jan 2025

10/10 Excellent

Khori

Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Stayed 1 night in Jan 2025

6/10 Okay

Meagan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Stayed 12 nights in Dec 2024

10/10 Excellent

Richard

Stayed 1 night in Jan 2025

2/10 Terrible

Lekeisha

Liked: Staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Jonica

Stayed 1 night in Dec 2024

10/10 Excellent

christopher

Stayed 1 night in Dec 2024

4/10 Poor

Selena

Stayed 1 night in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a decent place.
Stayed 3 nights in Dec 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute booking

Nice place and the room was very clean. The bed was also comfortable. Last minute book but we don’t regret. We recommend!!!
Stayed 1 night in Dec 2024

8/10 Good

Meltonia

Business traveller
Disliked: Room comfort

Yeah

It was okay
Stayed 3 nights in Dec 2024

6/10 Okay

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unexpected nickel and dimed

The hotel itself was just fine. But, my husband compared it to Spirit airlines where we were unexpectedly nickel and dimed. At breakfast, we overheard another customer get charged because they got a spot on their towel. As I type, I have not received my UNEXPECTED $100 deposit return yet. I’m good. I’ll go somewhere else the next time I’m in Jacksonville, FL.
Stayed 1 night in Dec 2024

2/10 Terrible

Rachael L

Disliked: Cleanliness, amenities, property conditions & facilities
Couldn’t even get a discount, even though I didn’t stay in the room due to the fact that there was mold as well as water spots throughout the entire room
Stayed 2 nights in Oct 2024

6/10 Okay

billy

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
On the website, it said free parking. As soon i check in i was charged for parking.
Stayed 1 night in Dec 2024

8/10 Good

Belynda

Stayed 2 nights in Nov 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

VICTORIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay and priced okay!
Stayed 1 night in Dec 2024