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Hilton Garden Inn Jacksonville Airport

3.0 star property

Photo gallery for Hilton Garden Inn Jacksonville Airport

Outdoor pool
Exterior
Reception
Select Comfort beds, in-room safe, desk, blackout curtains
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Hot tub
  • Pool

Explore the area

Map
13503 Ranch Rd, Jacksonville, FL, 32218
  • River City Market Place
    ‪20 min walk‬
  • Jacksonville Zoo and Gardens
    ‪8 min drive‬
  • Jacksonville Cruise Terminal
    ‪13 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Two Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

One Bedroom Suite, One King Bed

  • Sleeps 4
  • 1 King Bed

2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite, One King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

One Bedroom Suite, One King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed

Select Comfort beds, in-room safe, desk, blackout curtains

One King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Select Comfort beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible

Suite, Accessible

Suite, Accessible

  • Sleeps 4
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hyatt Place Jacksonville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.4 out of 5, Excellent, (1891)
The price is AU$244
for 1 room
includes taxes & fees
18 Apr - 19 Apr
Hyatt Place Jacksonville Airport

About the area

Jacksonville

With a stay at Hilton Garden Inn Jacksonville Airport in Jacksonville (Northside), you'll be within a 15-minute drive of Jacksonville Cruise Terminal and Jacksonville Zoo and Gardens. .This family-friendly hotel is 13.8 mi (22.3 km) from EverBank Stadium and 12.9 mi (20.8 km) from VyStar Veterans Memorial Arena.

What's nearby

  • River City Market Place - 20 min walk - 1.7 km
  • UF Health North - 2 min drive - 1.9 km
  • Oceanway Community Center - 5 min drive - 4.5 km
  • Jacksonville Zoo and Gardens - 8 min drive - 11.1 km
  • Jacksonville Cruise Terminal - 13 min drive - 15.6 km

Getting around

  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Cracker Barrel - ‬20 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Hilton Garden Inn Jacksonville Airport

Family-friendly hotel with airport shuttle service and a 24-hour fitness center
Hilton Garden Inn Jacksonville Airport offers 111 air-conditioned accommodations with MP3 docking stations and video-game consoles. Beds feature Select Comfort mattresses. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 111 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a Select Comfort bed. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Satisfy your appetite for dinner at the hotel's restaurant, Great American Grill, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Jacksonville? This hotel has 2250 square feet (209 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Great American Grill - This restaurant serves breakfast and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to 10:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 for adults, and USD 5 to 15 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Jacksonville Airport
Hilton Garden Inn Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Garden Inn Jacksonville Airport Jacksonville
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville

Hilton Garden Inn Jacksonville Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 438 out of 844 reviews
Rating 8 - Good. 241 out of 844 reviews
Rating 6 - Okay. 87 out of 844 reviews
Rating 4 - Poor. 47 out of 844 reviews
Rating 2 - Terrible. 31 out of 844 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Stayed 1 night in Dec 2024

4/10 Poor

Shelly

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Property has seem to go down hill. We travel to jacksonville twice a year for the past 5 years and have always stayed here. First two room very moldy and had a terrible smell. Johnathan at the front desk is excellent! The only reason why we continue to come.
Stayed 4 nights in Dec 2024

10/10 Excellent

Haywood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Stayed 1 night in Dec 2024

6/10 Okay

Larry

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
I was told the wrong time that breakfast was served. I had to leave prior to that I would've stayed in the room longer knowing the correct time.
Stayed 1 night in Dec 2024

6/10 Okay

Yanghee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

larry

Stayed 1 night in Dec 2024

8/10 Good

Tatjana K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the airport
Stayed 1 night in Dec 2024

10/10 Excellent

Jewell

Stayed 1 night in Dec 2024

8/10 Good

Josh

Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great services
Stayed 1 night in Dec 2024

6/10 Okay

Debra

Travelled with family
Disliked: Property conditions & facilities
Hot tub was cold front staff an older gentleman was rude
Stayed 4 nights in Nov 2024

8/10 Good

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and service
Good experience and service
Stayed 2 nights in Nov 2024

8/10 Good

Mary

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Liked: Amenities
Clean friendly staff…..late check out!
Stayed 1 night in Nov 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
All was good for us
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joshua at front desk is very friendly and helpful. Decent room for quick stay at reasonable price
Stayed 1 night in Nov 2024

10/10 Excellent

Donald, Antioch

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean. Did not like that there was not a complimentary breakfast available.
Stayed 4 nights in Nov 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay but information should be up to date.
Room was good but all of the electric vehicle chargers were offline. I picked this hotel because the website said they had chargers.
Stayed 1 night in Nov 2024

10/10 Excellent

Clarissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing I didn’t like was the food I bought for my son and my self. The food did not taste good at all. Wasted money buying breakfast there.
Stayed 2 nights in Nov 2024

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

German

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to the airport
Stayed 2 nights in Nov 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Taylor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole stay down to check in was excellent!! Loved the area and will be back! Price was great!
Stayed 2 nights in Oct 2024