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Holiday Inn Express and Suites Jacksonville East, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express and Suites Jacksonville East, an IHG Hotel

Premium bedding, pillow-top beds, in-room safe, desk
Restaurant
Exterior
Free daily buffet breakfast
Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
53 Jefferson Road, Jacksonville, FL, 32225
  • Regency Square Mall
    3 min drive
  • Denny's
    8 min walk
  • Riverplace Station
    20 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig)
    3 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn Jacksonville East Regency Square

Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1006)
The price is AU$153
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Hampton Inn Jacksonville East Regency Square

About the area

Jacksonville

Located in Jacksonville (Arlington), Holiday Inn Express and Suites Jacksonville East, an IHG Hotel is within a 10-minute drive of St. Johns Town Center and University of North Florida. .This hotel is 11.1 mi (17.9 km) from Mayo Clinic Florida and 7.3 mi (11.8 km) from EverBank Stadium.

What's nearby

  • Regency Square Mall - 3 min drive
  • University of North Florida - 5 min drive
  • St. Johns Town Center - 7 min drive
  • Jacksonville Cruise Terminal - 12 min drive
  • Mayo Clinic Florida - 13 min drive

Getting around

  • Jacksonville Station - 21 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Hook Fish & Chicken - ‬9 min walk
  • ‪Dick's Wings & Grill - ‬10 min walk

About this property

Holiday Inn Express and Suites Jacksonville East, an IHG Hotel

Jacksonville hotel in Arlington with free breakfast and a fitness center
Holiday Inn Express and Suites Jacksonville East, an IHG Hotel offers 101 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 101 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Holiday Inn Express and Suites Jacksonville East, an IHG Hotel. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Filipino, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from March to November
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Jacksonville East
Holiday Inn Express Jacksonville East
Holiday Inn Express Jacksonville East Hotel
Holiday Inn Express Suites Jacksonville East
Inn Express Jacksonville East
Holiday Inn Express Suites Jacksonville East
Holiday Inn Express Suites Jacksonville East an IHG Hotel
"Holiday Inn Express Suites Jacksonville East an IHG Hotel"

Holiday Inn Express and Suites Jacksonville East, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 490 out of 1008 reviews" "
Rating 8 - Good. 283 out of 1008 reviews" "
Rating 6 - Okay. 116 out of 1008 reviews" "
Rating 4 - Poor. 68 out of 1008 reviews" "
Rating 2 - Terrible. 51 out of 1008 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

danielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok, pool was green. Staff was friendly. Room was ok. Was a little shabby. Area was not great but not horrible.
Stayed 1 night in Sep 2024

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty carpet. Room was damp and smelled. Hotel needs updating and remodeling. Air conditioner was old and inefficient.
Stayed 1 night in Sep 2024

10/10 Excellent

Manekia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was everything it was big and had a lot of space.
Stayed 1 night in Sep 2024

2/10 Terrible

Tammy

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
People next door to our room smoking pot and th smell came into our room staff from front desk came up to our room he could smell it as well he never offer us a another room the next morning my husband asked for another room we got moved but to a room that was handicapped
Stayed 2 nights in Sep 2024

10/10 Excellent

Vanina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything. I would definitely go back in the future
Stayed 1 night in Sep 2024

10/10 Excellent

SHINJI, North Bethesda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome 👍
Stayed 1 night in Aug 2024

10/10 Excellent

RONNIE

Business traveller
Stayed 1 night in Sep 2024

4/10 Poor

Angela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked our room I advised that there would be 2 young children.. ages 3 and 4. When we arrived we were assigned a room on the 2nd floor. We have 2 grandsons. Yes boys. Boys are loud and active especially after a 3.5 hour ride. Within an hour of being in our room we received a visit from the manager stating that if the boys did not settle down we would be asked to leave. (We were booked for 2 nights) .we decided to take the boys to the pool to let them use up some t Of their energy. Only to find the pool was closed until further notice. The next day we go to the monster jam and return to our room to find out door open. . I call down to the manager and am told that it must have been the cleaning crew and they would check the cameras and let me know. Never heard from the front desk again. We look around and do not see anything missing. Later in the day we see people in the pool and decide to take the boys down to swim only to find the pool was covered.in debris and leaves. They opened the pool but did not clean it. My husband decides to use the skimmer that is located poolside to try and clean the pool so the boys may swim. It was just a ridiculous mess. The entire stay was unbelievable.
Stayed 2 nights in Aug 2024

8/10 Good

Roger

Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mario at the front desk was very friendly. I came in town just for one night and the quietness and cleanliness will have me stay here again should I come back to the area. Thank you.
Stayed 1 night in Aug 2024

2/10 Terrible

LATRISE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was out of service
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay on this proerty. Slept like a baby for the first time in a long time. My fiancé is a jacksonville native and this is the only hotel he feels comfortable with me staying in when we visit.-Mrs.Paynter
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cristhian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!! The breakfast was wonderful!
Stayed 1 night in Aug 2024

10/10 Excellent

Paquina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Braian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Starish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
This Holiday Inn is absolutely spectacular. The area is quiet and it is easy access to the area of Jacksonville I visit.
Stayed 3 nights in Aug 2024

8/10 Good

Leesa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting location....
Stayed 4 nights in Jul 2024

8/10 Good

Julia

Stayed 1 night in Aug 2024

6/10 Okay

Daniel

Disliked: Cleanliness
We paid for 2 nights and only staid 1.
Stayed 2 nights in Aug 2024