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Holiday Inn Express and Suites Jacksonville East by IHG

2.5 star property

Photo gallery for Holiday Inn Express and Suites Jacksonville East by IHG

Free daily buffet breakfast
Exterior detail
Meeting facility
Premium bedding, pillow-top beds, in-room safe, desk
Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
53 Jefferson Road, Jacksonville, FL, 32225
  • Place, Regency Square Mall
    ‪4 min drive‬
  • Place, University of North Florida
    ‪4 min drive‬
  • Place, St. Johns Town Center
    ‪8 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(35 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, Multiple Beds

9.2 out of 10
Wonderful
(40 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Jacksonville

Located in Jacksonville (Arlington), Holiday Inn Express and Suites Jacksonville East by IHG is within a 10-minute drive of St. Johns Town Center and University of North Florida. .This hotel is 11.1 mi (17.9 km) from Mayo Clinic Florida and 9.3 mi (15 km) from Mayport Naval Station.

What's nearby

  • Regency Square Mall - 4 min drive - 4.0 km
  • University of North Florida - 4 min drive - 7.5 km
  • St. Johns Town Center - 8 min drive - 12.9 km
  • Mayport Naval Station - 24 min drive - 20.1 km
  • Jacksonville Naval Air Station - 29 min drive - 49.3 km

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 23 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Dick's Wings & Grill - ‬10 min walk
  • ‪Grinders American Diner - ‬14 min walk
  • ‪Denny's - ‬7 min walk
  • ‪Ole Mexican Restaurant - ‬2 min drive

About this property

Holiday Inn Express and Suites Jacksonville East by IHG

Holiday Inn Express and Suites Jacksonville East by IHG offers 101 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 101 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Holiday Inn Express and Suites Jacksonville East by IHG. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 AM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from March to November
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Jacksonville East

Holiday Inn Express Jacksonville East

Holiday Inn Express Jacksonville East Hotel

Holiday Inn Express Suites Jacksonville East

Inn Express Jacksonville East

Holiday Inn Express and Suites Jacksonville East by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 543 out of 1003 reviews
Rating 8 - Good. 248 out of 1003 reviews
Rating 6 - Okay. 100 out of 1003 reviews
Rating 4 - Poor. 62 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Aristotle

Stayed 1 night in Feb 2026

2/10 Terrible

Timothy

Stayed 2 nights in Feb 2026

2/10 Terrible

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
Bad customer service
Stayed 1 night in Feb 2026

10/10 Excellent

Carol Anne

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, room was very clean, breakfast was awesome!
Stayed 2 nights in Jan 2026

10/10 Excellent

Kenneth

Stayed 2 nights in Feb 2026

10/10 Excellent

Sean

Stayed 1 night in Feb 2026

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The entire property was clean and welcoming. The rooms were clean and spacious enough for a family of four with two teenage sons. The breakfast was wonderful. The staff was friendly, courteous and helpful.
Stayed 2 nights in Feb 2026

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice, clean comfortable. Staff friendly and helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Farook

Stayed 2 nights in Jan 2026

10/10 Excellent

Kelia

Liked: Cleanliness, staff & service, amenities
Yes everything and everyone was Great
Stayed 3 nights in Jan 2026

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very comfortable bed and soft sheets. Shower was a little disappointing because of lack of water pressure. Everything was very clean. Breakfast was delicious.
Stayed 1 night in Jan 2026

10/10 Excellent

Marquel, Jacksonville

Stayed 1 night in Jan 2026

10/10 Excellent

LUIS

Stayed 1 night in Jan 2026

6/10 Okay

Brandi

Liked: Cleanliness
Stayed 1 night in Jan 2026

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife made use of the breakfast menu and was pleased with it and the service. There was ample handicap parking at the front of the hotel, which made it easy to access the hotel. The hotel appears to be older, but in good repair. It is beginning to get a little rough around the edges. Paint peels here and there, and the bathroom fixtures were corroding and showing their age. Overall, the room was well-appointed and clean. One thing that struck me as needing improvement. The bath towels were the same size as the towel provided as a bath mat, and the same brand and type. You actually needed at least two to dry off, and you might have used one that saw the bottoms of someones feet. Yuck!
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Stayed 1 night in Jan 2026

10/10 Excellent

Daily

Stayed 1 night in Jan 2026

10/10 Excellent

Victoria

Stayed 1 night in Jan 2026

10/10 Excellent

Deontis

Liked: Cleanliness, staff & service, amenities
Very good and nice hotel but the breakfast ended to early so I didn’t get a chance to eat it
Stayed 1 night in Dec 2025

10/10 Excellent

Dani

Travelled with family
Liked: Cleanliness, staff & service, amenities
Todo excelente el servicio muy bien por el servicio que nos dieron
Stayed 1 night in Dec 2025

10/10 Excellent

Glenvin

Stayed 1 night in Dec 2025

10/10 Excellent

KEEMMANUELK

Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Very easy checkin, front desk folks were polite, room was as described and clean, overall facility was in goood condition. Would stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jaret

Stayed 3 nights in Dec 2025

10/10 Excellent

Lawrence

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The conditions on which I needed a place to stay or unfortunately unexpected but the great staff were able to get me situated with comfortable rooms and they made the experience a little bit better for what it was
Stayed 3 nights in Dec 2025