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Holiday Inn Express and Suites Jacksonville East, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express and Suites Jacksonville East, an IHG Hotel

Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas
Free daily buffet breakfast
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
53 Jefferson Road, Jacksonville, FL, 32225
  • Regency Square Mall
    3 min drive
  • Jacksonville Arboretum and Gardens
    3 min drive
  • Florida State College - South Campus
    5 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    21 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hampton Inn Jacksonville East Regency Square
Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1038)
The price is AU$238
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hampton Inn Jacksonville East Regency Square

About the area

Jacksonville

Located in Jacksonville (Arlington), Holiday Inn Express and Suites Jacksonville East, an IHG Hotel is within a 10-minute drive of St. Johns Town Center and University of North Florida. .This hotel is 7.3 mi (11.8 km) from EverBank Stadium and 8.5 mi (13.7 km) from Jacksonville Cruise Terminal.

What's nearby

  • Regency Square Mall - 3 min drive - 2.6 km
  • University of North Florida - 5 min drive - 6.3 km
  • St. Johns Town Center - 7 min drive - 8.2 km
  • EverBank Stadium - 11 min drive - 11.8 km
  • Jacksonville Cruise Terminal - 12 min drive - 13.8 km

Getting around

  • Jacksonville Station - 21 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Hook Fish & Chicken - ‬9 min walk
  • ‪Dick's Wings & Grill - ‬10 min walk

About this property

Holiday Inn Express and Suites Jacksonville East, an IHG Hotel

Jacksonville hotel in Arlington with free breakfast and a fitness center
Holiday Inn Express and Suites Jacksonville East, an IHG Hotel offers 101 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 101 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Holiday Inn Express and Suites Jacksonville East, an IHG Hotel. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Filipino, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from March to November
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Jacksonville East
Holiday Inn Express Jacksonville East
Holiday Inn Express Jacksonville East Hotel
Holiday Inn Express Suites Jacksonville East
Inn Express Jacksonville East
Holiday Inn Express Suites Jacksonville East
Holiday Inn Express Suites Jacksonville East an IHG Hotel
"Holiday Inn Express Suites Jacksonville East an IHG Hotel"

Holiday Inn Express and Suites Jacksonville East, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 482 out of 1003 reviews" "
Rating 8 - Good. 285 out of 1003 reviews" "
Rating 6 - Okay. 116 out of 1003 reviews" "
Rating 4 - Poor. 69 out of 1003 reviews" "
Rating 2 - Terrible. 51 out of 1003 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Braian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Starish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
This Holiday Inn is absolutely spectacular. The area is quiet and it is easy access to the area of Jacksonville I visit.
Stayed 3 nights in Aug 2024

8/10 Good

Leesa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting location....
Stayed 4 nights in Jul 2024

8/10 Good

Julia

Stayed 1 night in Aug 2024

6/10 Okay

Daniel

Disliked: Cleanliness
We paid for 2 nights and only staid 1.
Stayed 2 nights in Aug 2024

4/10 Poor

Jalen

Travelled with partner
Liked: Staff & service
They didn’t have enough wash clothes and they never cleaned the room I was a nice and quiet location
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024

10/10 Excellent

Fisher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

VICTOR

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to hotel every time we go to Jacksonville FL. It's always clean and has great staff. Love the fact that they provide all the necessary soaps and creams. 24/7 coffee is always hot and ready
Stayed 6 nights in Jul 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

rolando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great , nice and beautiful room I recommend to stay in this property
Stayed 2 nights in Jul 2024

10/10 Excellent

Roy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Other locations are better.
Stayed 1 night in Jul 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is very good. I especially appreciate that turkey/chicken is provided for those of us who are kosher.
Stayed 1 night in Jul 2024

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff. Good location. Good breakfast. Only 15 minutes from beach.
Stayed 4 nights in Jul 2024

4/10 Poor

Yamileth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Daniel

Stayed 3 nights in Jul 2024

10/10 Excellent

Lubna

Stayed 3 nights in Jun 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Reyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was friendly and helpful. The only inconvenience is that the pool was out of service.
Stayed 2 nights in Jun 2024

6/10 Okay

Jordan

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Christina, Minneola

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I had to switch rooms because the AC wasn't working in the first one i was aasigned to. While I was waiting for a new key, another guest told the clerk their was a hole at the base of his bathroom door. The clerk said "It's been there. We know about." So they know about repaira that are needed but haven’t made them. The door to my new room had to be lifted to close and had mold all across the ceiling above the bed and couch. I didn’t feel like switching rooms again so i just stayed in it. The elevators rattle. The pool was closed. The conputers in libby were also out of service.
Stayed 1 night in Jun 2024

8/10 Good

Hanh

Stayed 1 night in Jun 2024