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TownePlace Suites by Marriott Jacksonville

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for TownePlace Suites by Marriott Jacksonville

Exterior
Lobby
Fridge, microwave, stovetop, dishwasher
Premium bedding, in-room safe, desk, laptop workspace
32-inch flat-screen TV with cable channels, TV

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
400 Northwest Drive, Jacksonville, NC, 28546
  • Challenge Course Park
    18 min walk
  • Buffalo Wild Wings
    4 min walk
  • Jacksonville Station
    8 min drive
  • Jacksonville, NC (OAJ-Albert J. Ellis)
    29 min drive

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

32-inch flat-screen TV with cable channels, TV

Suite, 1 Double Bed

  • 46 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Double Bed (Mobility/Hearing Accessible, Tub)

32-inch flat-screen TV with cable channels, TV

Suite, 1 Double Bed (Mobility/Hearing Accessible, Tub)

  • 46 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

32-inch flat-screen TV with cable channels, TV

Suite, 1 Queen Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property

My Place Hotel-Jacksonville/Camp Lejeune, NC

Pet-friendly
Parking included
Free WiFi
Air conditioning
4.8 out of 5, Exceptional, (347)
The price is AU$146
for 1 night
includes taxes & fees
14 Jan - 15 Jan
My Place Hotel-Jacksonville/Camp Lejeune, NC

About the area

Jacksonville

A stay at TownePlace Suites by Marriott Jacksonville places you in the heart of Jacksonville, within a 5-minute drive of Richard Ray Park and Challenge Course Park. .This hotel is 1.1 mi (1.7 km) from Carolina Forest Park and 1.4 mi (2.3 km) from Jacksonville Commons.

What's nearby

  • Jacksonville Mall - 6 min drive
  • Onslow Memorial Hospital - 6 min drive
  • Camp Lejeune Main Gate and Visitor Center - 11 min drive
  • Marine Corps Air Station New River - 12 min drive
  • Coastal Plains Raceway and Dragway - 17 min drive

Getting around

  • Wilmington Intl. Airport (ILM) - 68 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Old Chicago - ‬6 min walk
  • ‪Cracker Barrel - ‬4 min drive

About this property

TownePlace Suites by Marriott Jacksonville

Hotel in Jacksonville with free breakfast and a fitness center
TownePlace Suites by Marriott Jacksonville offers 86 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 86 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool.
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool
  • Sofa bed

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 5 per accommodation, per day, plus a one-time cleaning fee of USD 100 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 5.12 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 5 per accommodation, per day plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from June to September
Pool access available from 11:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites Aparthotel Jacksonville
Towneplace Suites Jacksonville
TownePlace Suites Marriott Jacksonville Aparthotel
TownePlace Suites Marriott Aparthotel
TownePlace Suites Marriott Jacksonville
TownePlace Suites Marriott Jacksonville Hotel
Towneplace Suites By Marriott Jacksonville Hotel
TownePlace Suites by Marriott Jacksonville Hotel
TownePlace Suites by Marriott Jacksonville Jacksonville
TownePlace Suites by Marriott Jacksonville Hotel Jacksonville

TownePlace Suites by Marriott Jacksonville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 301 out of 536 reviews" "
Rating 8 - Good. 153 out of 536 reviews" "
Rating 6 - Okay. 51 out of 536 reviews" "
Rating 4 - Poor. 15 out of 536 reviews" "
Rating 2 - Terrible. 16 out of 536 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Two night stay this time (we have stayed here before) and it was fine. Only complaint was a slow -- but not clogged -- drain in the shower. Room had a full size fridge, which we really like. Strangely, the closet has doors that open both to the room itself, and to the bathroom, which is quite interesting. We will likely stay again if we have to come this way.
Stayed 2 nights in Sep 2024

8/10 Good

Michaells

Stayed 2 nights in Aug 2024

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quiet
Stayed 7 nights in Sep 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No issues to speak of. Friendly and helpful front desk staff. Room is nice, lots of room. Weight room is small but has the essentials.
Stayed 4 nights in Sep 2024

10/10 Excellent

Dana

Nice
Stayed 1 night in Aug 2024

8/10 Good

Gary

Stayed 6 nights in Jul 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good experience
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleased with my room.
Stayed 1 night in Jul 2024

10/10 Excellent

Debbie, Hesperia

Stayed 6 nights in Jul 2024

10/10 Excellent

Jake

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF phenomenal and bed/pillows were of high quality. If ever back this way, this is where I would stay.
Stayed 1 night in Jul 2024

6/10 Okay

Felecia

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old and kind of gross. The staff was extremely helpful and kind.
Stayed 2 nights in Jun 2024

10/10 Excellent

Joseph Lewis Hayes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Darryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Cooking
Stayed 1 night in May 2024

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Room were nice sized. Staff was friendly. Our room needed updates, paint bad, shower and bathroom not great, weird smell in the restroom and hotel room in general, expected better/cleaner rooms for price.
Stayed 2 nights in May 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here when I come to Jacksonville. It is convenient for us to food and places that we like to visit. staff is great I keep coming back
Stayed 2 nights in May 2024

8/10 Good

Arsenio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Bryan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The landscaping is very unprofessional. The dog park was overgrown when we got there and the grounds look like it is being cared for by people who do not know how to mow, edge, or blow. very unappealing compared to the rest of the community.
Stayed 2 nights in Apr 2024

10/10 Excellent

JAMES

Peaceful
Stayed 6 nights in Apr 2024

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindness
Stayed 1 night in Apr 2024

6/10 Okay

Robert

Stayed 2 nights in Mar 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for an extended stay!
Really enjoyed our stay here. The room was very clean and quiet. We didn’t use the in room kitchen but it seemed like it had everything you would need for simple cooking. The breakfast was good each morning, very traditional hotel offering. The service was excellent, everyone at the front desk was so friendly and helpful. We would stay here again the next time we are in Jacksonville.
Stayed 3 nights in Feb 2024

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Kev

Travelled with partner
Stayed 2 nights in Jan 2024

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was great. Very convenient and wonderful staff.
Stayed 3 nights in Dec 2023