Tru by Hilton Jacksonville West I 295

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Jacksonville West I 295

Outdoor pool
Lobby
Egyptian cotton sheets, premium bedding, pillow-top beds
Exterior
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Pool
  • Breakfast available
  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
4142 PERIMETER INDUSTRIAL PKWY W, Jacksonville, FL, 32219
  • Jacksonville-Baldwin Rail Trail
    ‪6 min drive‬
  • Edward Waters College
    ‪10 min drive‬
  • Prime F. Osborn III Convention Center
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪20 min drive‬

Room options

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Jacksonville

With a stay at Tru by Hilton Jacksonville West I 295 in Jacksonville (Northside), you'll be within a 15-minute drive of Jacksonville Zoo and Gardens and Richardson Road Park. .This hotel is 18.4 mi (29.7 km) from Jacksonville Cruise Terminal and 10.3 mi (16.6 km) from EverBank Stadium.

What's nearby

  • Prime F. Osborn III Convention Center - 14 min drive
  • Jacksonville Zoo and Gardens - 15 min drive
  • Florida Theatre - 15 min drive
  • VyStar Veterans Memorial Arena - 16 min drive
  • EverBank Stadium - 17 min drive

Getting around

  • Jacksonville Station - 9 min drive
  • La Villa Station - 17 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬5 min drive
  • ‪Bob's Famous Bar-B-Q - ‬6 min drive
  • ‪Popeye's Louisiana Kitchen - ‬4 min drive
  • ‪Domino's Pizza - ‬6 min drive

About this property

Tru by Hilton Jacksonville West I 295

Jacksonville hotel in Northside with a 24-hour fitness center and a 24-hour business center
Tru by Hilton Jacksonville West I 295 offers 82 air-conditioned accommodations with hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels. This Jacksonville hotel provides complimentary wireless Internet access. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 82 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Housekeeping is provided on request, and cribs/infant beds (complimentary) can be requested.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center.
Grab a bite from the grocery/convenience store serving guests of Tru by Hilton Jacksonville West I 295. Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9:00 AM

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • 55-inch LED TV
  • TV channels

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 9:00 AM to 9:00 PM

Property is also known as

TRU Jacksonville West
Tru by Hilton Jacksonville West
Tru by Hilton Jacksonville West I 295 Hotel
Tru by Hilton Jacksonville West I 295 Jacksonville
Tru by Hilton Jacksonville West I 295 Hotel Jacksonville

Tru by Hilton Jacksonville West I 295 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 55 out of 81 reviews" "
Rating 8 - Good. 13 out of 81 reviews" "
Rating 6 - Okay. 10 out of 81 reviews" "
Rating 4 - Poor. 0 out of 81 reviews" "
Rating 2 - Terrible. 3 out of 81 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

YAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff is great.Room service crews are horrible. No improvement since I complaint after last stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Lasenta

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 14 nights in Sep 2024

10/10 Excellent

Aquiles

Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia, Clayton

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Get what you pay for
No early check in. No dollies available during check in. The hallway had a stale odor. No ice buckets in the room, had to go back downstairs to a bucket with no lid. The shower hot water was luke warm.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Georgia, Fayetteville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First I want to say I do not enjoy staying in hotels. The thought of sleeping and showering where a stranger did creeps me out. With that said, the room and bathroom were SO clean. It looked like I was the first person to ever stay in there. It was quiet, everything worked like it should. Kimmie at the front desk was so kind and helpful. Phillip worked that night and he went above and beyond to help me with a need I had. Those two embody what you want in service. The location was close to the highway but was very quiet. No crazy loud guests or slamming doors. Great experience overall.
Stayed 1 night in Sep 2024

8/10 Good

Carlos

Stayed 1 night in Sep 2024

10/10 Excellent

Osner, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Nna
Stayed 2 nights in Sep 2024

10/10 Excellent

Carlos

Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Stayed 1 night in Aug 2024

10/10 Excellent

Jackeline, Palmetto Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was new and close to where I was going. Did not like that it is a truck stop next door.
Stayed 1 night in Sep 2024

10/10 Excellent

Lasenta

Stayed 1 night in Aug 2024

10/10 Excellent

Katina

Liked: Cleanliness, staff & service, property conditions & facilities
It was a short stay. What I observed I would definitely stay again. Rooms are beautiful and the common areawas very clean and friendly looking.
Stayed 1 night in Sep 2024

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was new so super clean and nice. Front desk staff was super friendly. It is in an industrial are so there are not a lot of dining options near other than 2 truck stops. Only complaint is that the air conditioner is on a motion sensor. We were in Jacksonville to work and did not enjoy coming into a 80 degree room when we got off and got back to the hotel. No complaints other than that.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lasenta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Stayed 1 night in Aug 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tara

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean! Clean! Clean!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ridiberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location close to I-295 and brand new hotel with EV chargers!
Stayed 2 nights in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and above standard
Stayed 1 night in Jun 2024

10/10 Excellent

Tyler

Liked: Cleanliness, amenities
Brand new and clean
Stayed 2 nights in Jul 2024