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Tru by Hilton Jacksonville West I 295

3.0 star property

Photo gallery for Tru by Hilton Jacksonville West I 295

Outdoor pool
Exterior
Lobby
Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Gym

Explore the area

Map
4142 PERIMETER INDUSTRIAL PKWY W, Jacksonville, FL, 32219
  • Prime F. Osborn III Convention Center
    ‪14 min drive‬
  • Jacksonville Zoo and Gardens
    ‪15 min drive‬
  • EverBank Stadium
    ‪17 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

Tru by Hilton Jacksonville Airport I-95

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (583)
The price is AU$208
for 1 room
includes taxes & fees
8 May - 9 May
Tru by Hilton Jacksonville Airport I-95

About the area

Jacksonville

With a stay at Tru by Hilton Jacksonville West I 295 in Jacksonville (Northside), you'll be within a 15-minute drive of Jacksonville Zoo and Gardens and St. Paul AME Church. .This hotel is 10.3 mi (16.6 km) from EverBank Stadium and 14.4 mi (23.2 km) from Jacksonville Naval Air Station.

What's nearby

  • Jacksonville-Baldwin Rail Trail - 6 min drive - 3.6 km
  • Prime F. Osborn III Convention Center - 14 min drive - 12.5 km
  • Jacksonville Zoo and Gardens - 15 min drive - 14.3 km
  • VyStar Veterans Memorial Arena - 16 min drive - 16.1 km
  • EverBank Stadium - 17 min drive - 16.6 km

Getting around

  • Jacksonville Station - 9 min drive
  • La Villa Station - 17 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬5 min drive
  • ‪Bob's Famous Bar-B-Q - ‬6 min drive
  • ‪Popeye's Louisiana Kitchen - ‬4 min drive
  • ‪Domino's Pizza - ‬6 min drive

About this property

Tru by Hilton Jacksonville West I 295

Hotel in Jacksonville with free breakfast and a 24-hour fitness center
Tru by Hilton Jacksonville West I 295 offers 82 air-conditioned accommodations with hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 82 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and desk chairs, and housekeeping is provided on request.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center.
Grab a bite from the grocery/convenience store serving guests of Tru by Hilton Jacksonville West I 295. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

TRU Jacksonville West
Tru by Hilton Jacksonville West
Tru by Hilton Jacksonville West I 295 Hotel
Tru by Hilton Jacksonville West I 295 Jacksonville
Tru by Hilton Jacksonville West I 295 Hotel Jacksonville

Tru by Hilton Jacksonville West I 295 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 83 out of 120 reviews
Rating 8 - Good. 18 out of 120 reviews
Rating 6 - Okay. 13 out of 120 reviews
Rating 4 - Poor. 3 out of 120 reviews
Rating 2 - Terrible. 3 out of 120 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

GADSDEN

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
After driving 13 hours it was the perfect place to stay overnight. The hot breakfast bar was amazing everything was fresh. Only downside was you had to drive through a truck stop to get into the parking lot and that wasn’t that bad . Definitely would stay there again
Stayed 1 night in Jan 2025

4/10 Poor

Robert

Business traveller
Liked: Room comfort
Disliked: Staff & service

Hotel lacks basic essentials.

Shampoo and body wash was not provided. When I inquired at the front desk they claim they “ordered” shampoo & body wash but it won’t ship. Left mirror light is out, housekeeping should have informed maintenance to fix said light. Trash was left on the floor from previous occupant. Only 2 towels were provided for a 3 day stay. When I inquired about additional towels, I was informed housekeeping would bring more, but housekeeping never came. Room 206 had a window but a very obstructed view. All you saw out of the window was the room of the covered porch. Less than impressed with said hotel and will not return to the hotel or the Tru brand.
Left mirror light is out in room 206.
Only conditioner was provider. Asked the front desk and they said they were out of body wash and shampoo.
Trash left on the floor, room not properly cleaned.
Stayed 2 nights in Jan 2025

4/10 Poor

Tiffany

Business traveller, Travelled with group
The walls are thin. Didn’t get much sleep because of all the noise.
Stayed 1 night in Jan 2025

8/10 Good

sylvie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little to industrial but the hotel itself was perfect
Stayed 2 nights in Jan 2025

10/10 Excellent

Hunter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly workers and good breakfast
Stayed 1 night in Jan 2025

6/10 Okay

June

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The tv conked out, they told us how to fix it, but it still had pauses in service so you'd miss dialog during a show. The electric shades didn't work. The decorative one did -- the one to block out light didn't work so the room was not dark during the night. The soap dispenser in the shower was empty. Lighting was terrible, we never did find a switch for three of the wall lights. No arm chair to sit on. The 'desk" was a tiny thing on wheels. It was the worst hotel we've ever stayed it. It was pet friendly but there was no good place to walk the dog -- basically around the parking lot. Would NEVER stay in a TRU again.
Stayed 1 night in Jan 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
convenient to the facilities i needed to visit
Stayed 2 nights in Dec 2024

8/10 Good

Dmytro, Altamonte springs

Stayed 1 night in Sep 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Renaldy

Stayed 2 nights in Dec 2024

10/10 Excellent

Nadun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dedra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay good staff
Stayed 1 night in Dec 2024

10/10 Excellent

Dennis

Stayed 1 night in Nov 2024

10/10 Excellent

Dasheeka

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and shout out to the lady that checked me in last night (12/04/2024). Great service.
Stayed 1 night in Dec 2024

10/10 Excellent

Arielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Service
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Travelled with family
No microwave in the room and used one in the lobby which was fithy
Stayed 1 night in Dec 2024