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Mandarin Oriental, Jakarta

5.0 star property

Photo gallery for Mandarin Oriental, Jakarta

Lobby sitting area
Premium bedding, minibar, in-room safe, desk
View from room
Banquet hall
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Spa
  • Room service
  • Breakfast available

Explore the area

Map
Jalan MH Thamrin, Jakarta, Jakarta, 10310
  • Bundaran HI
    ‪1 min walk‬
  • Plaza Indonesia
    ‪5 min walk‬
  • Grand Indonesia
    ‪5 min walk‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪43 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Corner

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Corner

  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Corner (Monument View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Corner (Monument View)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Connecting Rooms (Monument View)

Premium bedding, minibar, in-room safe, desk

Room, Connecting Rooms (Monument View)

  • 94 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 2 Single Beds, Corner (Monument View)

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Corner (Monument View)

  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Urban)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms (Urban)

  • 111 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Connecting Rooms

  • 94 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed (Monument View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Monument View)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban)

Room amenity

Suite, 1 King Bed (Urban)

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Club Room, 1 King Bed

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban, Monument View)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Urban, Monument View)

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Monument View)

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed (Monument View)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Corner (Monument View)

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Corner (Monument View)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Urban)

Room amenity

Club Suite, 1 King Bed (Urban)

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Urban, Monument View)

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed (Urban, Monument View)

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Single Beds (Urban, Monument View)

Premium bedding, minibar, in-room safe, desk

Club Suite, 2 Single Beds (Urban, Monument View)

  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe, Room, 1 King Bed, Corner

Premium bedding, minibar, in-room safe, desk

Club Deluxe, Room, 1 King Bed, Corner

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Corner

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Suite, Suite

Oriental Suite, Suite

Oriental Suite, Suite

  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Suite

Mandarin, Suite

Mandarin, Suite

  • 200 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Garden view

Shangri-La Jakarta

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, (623)
The price is AU$263
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Shangri-La Jakarta

About the area

Jakarta

With a stay at Mandarin Oriental, Jakarta, you'll be centrally located in Jakarta, within a 10-minute walk of Grand Indonesia and Thamrin City Shopping Mall. .This luxury hotel is 2.1 mi (3.4 km) from National Monument and 3 mi (4.8 km) from Pasar Baru.

What's nearby

  • Bundaran HI - 1 min walk - 0.1 km
  • Plaza Indonesia - 5 min walk - 0.4 km
  • Grand Indonesia - 5 min walk - 0.5 km
  • Thamrin City Shopping Mall - 10 min walk - 0.9 km
  • National Monument - 4 min drive - 3.4 km

Getting around

  • Bundaran HI MRT Station - 6 min walk
  • Jakarta Sudirman Station - 10 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 43 min drive

Restaurants

  • ‪Osteria GIA - ‬3 min walk
  • ‪Hai Di Lao - ‬3 min walk
  • ‪Seribu Rasa - ‬3 min walk
  • ‪Paulaner Brauhaus - ‬3 min walk
  • ‪Social House - ‬3 min walk

About this property

Mandarin Oriental, Jakarta

Luxury hotel with 2 restaurants and a full-service spa
Mandarin Oriental, Jakarta offers 272 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and body wraps. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 272 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy French cuisine at Lyon, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Lyon - This fine-dining restaurant specializes in French cuisine and serves brunch, lunch, and dinner.
Li Feng - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Cinnamon - This restaurant specializes in Indonesian cuisine. Open daily.
MO Bar - Onsite bar. Happy hour is offered. Open select days.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 24 for adults and USD 12 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Lyon
  • Li Feng
  • Cinnamon
  • MO Bar

Things to do

  • Fitness classes
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Free cots/infant beds
  • High chair
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Body wraps
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Lift door width (centimetres): 200
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 150
  • Deep-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool access ramp on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Children's dressing gowns
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Mini fridge
  • Minibar

More

  • Children's slippers
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 17 2025 to March 17 2025 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 60.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 24 for adults and USD 12 for children
  • Airport shuttle fee: USD 79 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jakarta Mandarin Oriental
Mandarin Oriental Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta Hotel
Mandarin Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental, Jakarta Hotel
Mandarin Oriental, Jakarta Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta

Mandarin Oriental, Jakarta Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 358 out of 438 reviews
Rating 8 - Good. 52 out of 438 reviews
Rating 6 - Okay. 15 out of 438 reviews
Rating 4 - Poor. 5 out of 438 reviews
Rating 2 - Terrible. 8 out of 438 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Stayed 3 nights in Nov 2024

2/10 Terrible

sharat

Stayed 1 night in Nov 2024

10/10 Excellent

JEAN-PHILIPPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service quality, with very helpful staff. Room was perfect. Hotel equipments are good. Lots of shopping options and restaurants at a walking distance.
Stayed 3 nights in Nov 2024

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel, staff super friendly, breakfast was superb and gym is nice. Shout out to Kelly in Reception. Great location. I was upgraded, thank you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Glendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Great staff, great location in Jakarta (so much in the immediate area). The buffet was also great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service
Stayed 3 nights in Nov 2024

10/10 Excellent

Majed, Riyadh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with very professional staff. There were some problem when checking in but they did a very good job solving it. Mr Raymond Soetrisno was very helpful and professional and solved all problems that we encounter and made our stay super nice. Certainly with that kind of professionalism they made a new customer for Mandarin Oriental.
Stayed 4 nights in Oct 2024

10/10 Excellent

Juan, Ft Lauderdale

Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan, Leyland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is truly a credit to the Mandarin Oriental group the property is flawless but more importantly its staff are world class. Thank you for a great stay.
Stayed 3 nights in Oct 2024

6/10 Okay

Stewart

Stayed 1 night in Oct 2024

10/10 Excellent

Boris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, first rate hospitality. Fully recommended
Stayed 4 nights in Oct 2024

10/10 Excellent

Yen Nee

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good in overall
Stayed 4 nights in Oct 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Calvin

Stayed 2 nights in Sep 2024

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service
Mandarin Jakarta - 5 Star Service
The hotel is everything you would expect from the Mandarin Oriental. The hotel staff and service were spectacular, the restaurants, club lounge, bar and pool area were outstanding. The hotel is within easy walking distance to a huge shopping mall that has a variety of restaurants to choose from.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to stay at the MO Jakarta after so many years. Still the best place to stay in the city, in my opinion. It's the staff that make it so special - super friendly and attentive
Stayed 2 nights in Sep 2024

10/10 Excellent

Selim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much, great level of service. Excellent hospitality. Special thanks to Ochi!
Stayed 2 nights in Sep 2024

10/10 Excellent

jooyong

Liked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Leslie, Doha

Liked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Harsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and the staff are the best - remembered me by name and my preferences and were very generous hearted in general! Some of the food is awesome, especially the American chocolate cake which was ethereal! The rooms are spacious, well equipped and comfortable. The bar also has some great cocktails. The not so great bits: It's a bit noisy because of where it is located (you can hear a faint hum of traffic across the night, had to put on a speaker with white noise to blunt it out). Breakfast has exactly the same menu every single day which gets boring quickly. The bar was nearly empty late into Friday night which was a bit odd. All in all, a pleasant stay but not without some issues.
Stayed 1 night in Sep 2024

10/10 Excellent

Yuri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, people would go out of their way to be helpful and accommodating.
Stayed 3 nights in Aug 2024

10/10 Excellent

Wilcox

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, so helpful and friendly
Stayed 4 nights in Sep 2024