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Ramada by Wyndham Serpong

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ramada by Wyndham Serpong

Exterior
Exterior
Outdoor pool
Reception
Superior Twin Room

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Spa
  • 24/7 front desk

Explore the area

Map
Jl. Raya Serpong No.89, Cilenggang,, Serpong, Kota, South Tangerang, Banten, 15310
  • Eka Hospital
    20 min walk
  • Es Buah Segar & Sop Buah
    3 min walk
  • Serpong Station
    6 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    39 min drive

Room options

View all photos for Superior Room

In-room safe, desk, laptop workspace, soundproofing

Superior Room

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Room

Mercure Serpong Alam Sutera

Pool
Kids pool
Parking included
Free WiFi
4.4 out of 5, Excellent, (265)
The price is AU$132
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Mercure Serpong Alam Sutera

About the area

South Tangerang

Located in South Tangerang (Bumi Serpong Damai), Ramada by Wyndham Serpong is within a 5-minute drive of Eka Hospital and BSD Xtreme Park. .This spa hotel is 13.3 mi (21.3 km) from Blok M Square and 15.9 mi (25.6 km) from Gelora Bung Karno Stadium.

What's nearby

  • Eka Hospital - 20 min walk
  • Indonesia Convention Exhibition (ICE) - BSD City - 5 min drive
  • QBig BSD City - 5 min drive
  • Aeon Mall BSD City - 6 min drive
  • Summarecon Mall Serpong - 12 min drive

Getting around

  • Serpong Station - 6 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 39 min drive

Restaurants

  • ‪Nasi Uduk & Seafood Pak John Cab Ps8 Alsut - ‬3 min drive
  • ‪Lembur Kuring - ‬14 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Gion - ‬4 min drive
  • ‪Léko - ‬4 min drive

About this property

Ramada by Wyndham Serpong

South Tangerang hotel in Bumi Serpong Damai with a full-service spa and a 24-hour front desk
Ramada by Wyndham Serpong offers 93 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Amreta. The spa is open daily.
Make yourself at home in one of the 93 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.
Enjoy a meal at Kayumanis, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Kayumanis - Onsite restaurant.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: IDR 95000 for adults and IDR 47500 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Kayumanis

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)

Spa

  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 95000 for adults and IDR 47500 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 350000 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SAHID SERPONG Banten
SAHID SERPONG Hotel Banten
Hotel SAHID SERPONG Banten
Banten SAHID SERPONG Hotel
Hotel SAHID SERPONG
Sahid Serpong Hotel
Hotel Sahid Serpong Serpong
Serpong Sahid Serpong Hotel
Hotel Sahid Serpong
Sahid Serpong Serpong
Sahid Hotel
Sahid
Sahid Serpong
Ramada by Wyndham Serpong Hotel
Ramada by Wyndham Serpong South Tangerang
Ramada by Wyndham Serpong Hotel South Tangerang

Ramada by Wyndham Serpong Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 3 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zulk, Langley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied
Stayed 5 nights in May 2024

6/10 Okay

Henry

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit Indonesia on a regular basis now because I have a fiancé and plan to retire there soon. The routine is to meet my gal in Jakarta, spend a few days then travel around before returning to Jakarta for a few more before I depart. This is the first time I rebooked the same place because we did like it there. I realized that I had over booked by 1 day and asked for a refund on 1 day but they declined. I would have understood if it was during peak season, but it wasn’t and they were not really inconvenienced. I would have made the refund as a gesture of good will, knowing the value of good customer service. I am not saying that I won’t return but if there is a choice to be made, I will remember. It’s a good hotel but I think they could rethink policy considering customer loyalty.
Stayed 5 nights in Apr 2023

10/10 Excellent

MOHAMMED

Stayed 1 night in Jan 2023

8/10 Good

STEEVE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good quality for the price but improvments are required. Paint needs to be redone on the walls, bathroom is so tiny for the size of that room. A little bigger would have been great since our room was quite big.
Stayed 2 nights in Oct 2022

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent, but overpriced
The Junior suite was pretty decent, but too expensive (~$50 per night). *** Positive *** Always diligently delivering cutlery when needed. Always friendly over the phone. Room was spacious, except the bathroom. Sheets felt clean. No stale smells in the room. *** Negative *** Some of the young cleaning staff cleaned in a lazy way (skipping half the floor, including very dirty area under the bed). Forgot to change floor mats multiple times until I made an issue out of it. Tiny shower cubicle. Staff do no speak English (well). Windows do not close well, so even though you are on a high floor, you can still hear loud noises from outside.
Stayed 7 nights in May 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Jack

Business traveller
Liked: Cleanliness
Disliked: Amenities
NA nothing special, Breakfast was lousy. No service.
Stayed 2 nights in Oct 2019

6/10 Okay

Irene

Liked: Staff & service, property conditions & facilities, room comfort
The room size is pretty good however compare to the room size, the shower box is very small. Overall it look clean except the towel
Stayed 1 night in Aug 2019

4/10 Poor

Naoki

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

YUKI

Stayed 4 nights in Jul 2024

2/10 Terrible

Moriyama

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

palsung

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
i never will have next stay dirty and horrible
Stayed 3 nights in Nov 2023