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Sheraton Jakarta Soekarno Hatta Airport

4.0 star property

Photo gallery for Sheraton Jakarta Soekarno Hatta Airport

Lobby
3 outdoor pools, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers
Lobby
Deluxe Room, 2 Double Beds, Non Smoking, Lake View
3 outdoor pools, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Room service

Explore the area

Map
KAWASAN BANDARA SOEKARNO-HATTA, Tangerang, 15126
  • Cengkareng Golf Club
    ‪14 min walk‬
  • Pantjoran Chinatown PIK
    ‪15 min drive‬
  • White Sand Beach PIK 2
    ‪22 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Terrace

Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking, Terrace

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Terrace

Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Terrace

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View

Deluxe Room, 1 King Bed, Non Smoking, Garden View

Deluxe Room, 1 King Bed, Non Smoking, Garden View

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Lake View

Deluxe Room, 2 Double Beds, Non Smoking, Lake View

Deluxe Room, 2 Double Beds, Non Smoking, Lake View

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lake View

Deluxe Room, 1 King Bed, Non Smoking, Lake View

Deluxe Room, 1 King Bed, Non Smoking, Lake View

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Garden View

Deluxe Room, 2 Double Beds, Non Smoking, Garden View

Deluxe Room, 2 Double Beds, Non Smoking, Garden View

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Tangerang

Located in Tangerang, Sheraton Jakarta Soekarno Hatta Airport is by the sea, a 3-minute drive from Cengkareng Golf Club and 14 minutes from Mangrove Ecotourism Centre PIK. .This golf hotel is 8.4 mi (13.5 km) from Pantjoran Chinatown PIK and 8.7 mi (13.9 km) from By The Sea PIK Shopping Center.

What's nearby

  • Cengkareng Golf Club - 14 min walk - 1.2 km
  • Puri Indah Mall - 14 min drive - 18.7 km
  • Lippo Mall Puri - 14 min drive - 19.1 km
  • Pantjoran Chinatown PIK - 15 min drive - 13.6 km
  • White Sand Beach PIK 2 - 22 min drive - 20.3 km

Getting around

  • Tangerang Batu Ceper Station - 10 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 9 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪Starbucks - ‬9 min drive
  • ‪Old Town White Coffee - ‬6 min drive
  • ‪Old Town White Coffee T3 Ultimate Bandara Soekarno Hatta - ‬9 min drive
  • ‪Burger King - ‬6 min drive

About this property

Sheraton Jakarta Soekarno Hatta Airport

Lakefront hotel with 3 outdoor pools and airport shuttle service
Sheraton Jakarta Soekarno Hatta Airport offers 227 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 227 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and bidets. Conveniences include phones, as well as safes and coffee/tea makers.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities, which include a 24-hour fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the poolside bar. Full breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 11 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Sheraton Jakarta Soekarno Hatta Airport has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (IDR 100000 per day)
  • Secured valet parking on site (IDR 100000 per day)
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:30 AM: IDR 348480 for adults and IDR 174.240 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • Children's pool
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Dining table
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces
  • Meeting rooms - 11

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Lift
  • Lift door width (centimetres): 201
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 150
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property – March 2024
  • Reusable cups only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 1000000 per day

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately IDR 348480 for adults and IDR 174.240 for children
  • Secured self parking fee: IDR 100000 per day
  • Secured valet parking fee: IDR 100000 per day
  • Rollaway bed fee: IDR 1000000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Sheraton Jakarta Soekarno Hatta Airport Hotel
Sheraton Jakarta Soekarno Hatta Airport Tangerang
Sheraton Jakarta Soekarno Hatta Airport Hotel Tangerang

Sheraton Jakarta Soekarno Hatta Airport Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 84 out of 109 reviews
Rating 8 - Good. 18 out of 109 reviews
Rating 6 - Okay. 5 out of 109 reviews
Rating 4 - Poor. 2 out of 109 reviews
Rating 2 - Terrible. 0 out of 109 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Benjamin, Chatswood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent very friendly team, good renovation to update the property, excellent gym facilities. Very close to the airport, private car pick up excellent, better option than shuttle bus as this felt cramped and over subscribed.
Stayed 1 night in Nov 2024

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful. The location is very convenient and close to the airport. The property is beautiful.
Stayed 1 night in Nov 2024

8/10 Good

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for a hotel by the airport
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Rosalind

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
As an airport transit this hotel was A star.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis at the airport.
This is a very nice hotel. Lovely pool area and gardens. Really nice layout. Rooms are large and comfortable.Staff are so friendly and so helpful over every detail. The only thing is the hotel details list laundry facilities and this is not true and should be removed so hopeful travellers such as myself won’t be disappointed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brion

Stayed 1 night in Oct 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport so you can avoid the traffic, friendly staff, great gym and restaurant
Stayed 2 nights in Oct 2024

10/10 Excellent

Julistinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Oct 2024

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good transit hotel
A nice transit stop - friendly staff, good facilities, just a pity that the shuttle doesn’t do regular runs
Stayed 1 night in Oct 2024

10/10 Excellent

ryuetsu, hachinoheshi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港から近いので、便利です。
Stayed 3 nights in Sep 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Wish I could have stayed longer.
Stayed 1 night in Aug 2024

10/10 Excellent

Biren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Sachin

Stayed 1 night in Sep 2024

10/10 Excellent

Michael, Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay when travelling through. The airport is nearby and compared to other hotels in the area this one is not surrounded by the chaos of the city and other buildings.
Stayed 1 night in Sep 2024

8/10 Good

LEE

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall good. Do not have much choice for food.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Kayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facility other then the shower floods the bathroom when you use it.
Stayed 1 night in Aug 2024

10/10 Excellent

simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stop over.
A great place for a lay over. Room was very comfortable, pool was good. I only mark 4/5 on service as sometimes, that was a lack of understanding of requests on both sides. But, that’s my lack of Indonesian and expecting everyone to be fluent in English! It is NOT a complaint.
Stayed 1 night in Aug 2024

8/10 Good

Grigorescu Ion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near airport!
Stayed 1 night in Aug 2024

10/10 Excellent

Dekha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nourah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quit hotel and the staff is very helpful and amazing breakfast
Stayed 1 night in Aug 2024