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The Ritz-Carlton Jakarta, Pacific Place

5.0 star property

Photo gallery for The Ritz-Carlton Jakarta, Pacific Place

Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Lobby lounge
Club Room, 1 King Bed
Premium bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • All-inclusive
  • Parking included

Explore the area

Map
Jalan Jendral Sudirman Kav 52-53, Sudirman Central Business District, Jakarta, Jakarta, 12190
  • Pacific Place
    ‪1 min walk‬
  • Kidzania
    ‪2 min walk‬
  • fX Sudirman Mall
    ‪13 min walk‬
  • Jakarta (HLP-Halim Perdanakusuma Intl.)
    ‪24 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View

Club Suite, 1 King Bed, City View | View from property

Club Suite, 1 King Bed, City View

  • 104 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed

View from property

Presidential Suite, 1 Double Bed

  • 330 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed

Club Suite, 1 King Bed

  • 104 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Double Bed

  • 78 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 King Bed, City View

View from property

Club Suite, 1 King Bed, City View

  • 104 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

City view

Four Seasons Hotel Jakarta

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.8 out of 5, Exceptional, (340)
The price is AU$409
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Four Seasons Hotel Jakarta

About the area

Jakarta

With a stay at The Ritz-Carlton Jakarta, Pacific Place in Jakarta (Sudirman Central Business District), you'll be steps from Pacific Place and Kidzania. .This family-friendly hotel is 2 mi (3.3 km) from Plaza Senayan and 3.1 mi (5 km) from Gelora Bung Karno Stadium.

What's nearby

  • Pacific Place - 1 min walk
  • Kidzania - 2 min walk
  • Plaza Senayan - 4 min drive
  • Gelora Bung Karno Stadium - 6 min drive
  • Grand Indonesia - 6 min drive

Getting around

  • Kuningan Station - 5 min drive
  • Istora MRT Station - 10 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 40 min drive

Restaurants

  • ‪Ippudo - ‬4 min walk
  • ‪Odysseia - ‬2 min walk
  • ‪Osteria Gia - ‬1 min walk
  • ‪Kitchenette - ‬1 min walk
  • ‪The Papilion Duo - ‬1 min walk

About this property

The Ritz-Carlton Jakarta, Pacific Place

Luxury Jakarta hotel connected to a shopping center, steps from Pacific Place
The Ritz-Carlton Jakarta, Pacific Place offers 62 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium cable channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Make yourself at home in one of the 62 guestrooms featuring refrigerators and iPod docking stations. Wired and wireless internet access is complimentary, while 46-inch LED televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at PASOLA Jakarta, a buffet restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Jakarta? This hotel has 38750 square feet (3600 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
PASOLA Jakarta - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at The Ritz-Carlton Jakarta, Pacific Place are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Chinese (Mandarin), Dutch, English, German, Hindi, Indonesian, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (USD 6 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:00 AM: USD 24 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • PASOLA Jakarta

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (38750 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height plug sockets in bathroom
  • Portable bath seat
  • Roll-in shower
  • Transfer shower
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 46-inch LED TV
  • TV channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 60.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24 per person
  • Valet parking fee: USD 6 per day
  • Rollaway bed fee: USD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the spa

Property is also known as

Jakarta Ritz-Carlton Pacific Place
Pacific Place Jakarta Ritz-Carlton
Ritz-Carlton Jakarta Pacific
Ritz-Carlton Jakarta Pacific Place
Ritz-Carlton Pacific
Ritz-Carlton Pacific Jakarta
Ritz-Carlton Pacific Place
Ritz-Carlton Pacific Place Hotel
Ritz-Carlton Pacific Place Hotel Jakarta
Ritz-Carlton Pacific Place Jakarta
Ritz-Carlton Jakarta Pacific Place Hotel
The Ritz Carlton Jakarta Pacific Place
The Ritz-Carlton Jakarta, Pacific Place Hotel
The Ritz-Carlton Jakarta, Pacific Place Jakarta
The Ritz-Carlton Jakarta, Pacific Place Hotel Jakarta

The Ritz-Carlton Jakarta, Pacific Place Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 128 out of 161 reviews
Rating 8 - Good. 26 out of 161 reviews
Rating 6 - Okay. 2 out of 161 reviews
Rating 4 - Poor. 1 out of 161 reviews
Rating 2 - Terrible. 4 out of 161 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Po-Han

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This time is completely different experience, room is much newer and much quieter.
Stayed 1 night in Oct 2024

6/10 Okay

Po-Han

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Suite position is not great, with air-condition cooling tower just outside below the room, it’s extremely noisy for a five star hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Vincent Andretta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot say enough nice things about our stay here. The staff was absolutely incredible at every step from supporting booking bars and restaurants to accommodating our requests. We truly felt like friends by the end of our trip. They remembered details of where we’d been (Bali) and our flight times leaving which was just such a nice touch. The room was super spacious and the food was absolutely delicious. We enjoyed the pool and the massage at the spa was 10/10. We really, really loved our stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Rodherick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay at the Ritz-Carlton. Great central location for many restaurants and bars, shopping and other activities. The staff was outstanding and everything was instantly made perfect and ready to go!
Stayed 1 night in May 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Huyen

Stayed 1 night in Feb 2023

10/10 Excellent

Bashayer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
incredible staff and service.
Stayed 4 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
코로나 시국이지만, 잠시 바람 쐴겸 호텔스테이 2박했습니다. 조식도, 룸컨디션도,라운지 서비스도 좋았습니다. (코로나때문에 레스토랑이 활성화가 안되서 주문해 먹는 시스템이 대부분이었는데 맛은 좋았습니다) 딱 하나 실망했던건 수영장 컨디션. 하수구 냄새가 너무 나서 참다 참다 나와버렸어요ㅜㅜ 물에서 나는 냄새는 아닌거 같고 어디선가 풍겨오는 오수 냄새였는데 비위가 상해 힘들더라구요
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffnya sangat ramah.. kami merayakan anniversary dan diberikan dekorasi.. its so memorable.. thank you Ritz Carlton..
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay, food is great. Best area in Jakarta.
Stayed 2 nights in Apr 2021

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Ritz Carlton Pacific Place always providing the extra mile in service, that’s why we keep coming back.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff convenient location
Stayed 2 nights in Feb 2020

8/10 Good

BRAHMANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel fo Business, Not for family.
Room was very spacious Well equipped Coffee maker in the room was nice (Illy coffee) I booked room for 3 people. Each room for 3 people (offered by hotels.com). 3 times meals were included. But finally I just knew that meal facility was only for 2 people (in spite of the fact that I booked the room for 3 people) Pay extras for one person The choice of meal was limited (buffet) The hotel was connected with pacific place mall. No connecting rooms in this hotel (not suitable with family members of 6 who need a connecting room)
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional sta
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
big spacious rooms, excellent service
Stayed 1 night in Nov 2019

10/10 Excellent

F KRISTINA

Liked: Staff & service, property conditions & facilities, room comfort
We very thank full for best service but shower room not clean at tile corner & also for carpet have alot spotted , another thing are best
Stayed 1 night in Oct 2019

10/10 Excellent

CHI YEUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is amazing, especially the services of all staff are perfect, speck good English, polite, caring and so friendly. I must comeback next time.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was wonderful and the check in process was very smooth and efficient. We were celebrating one of our birthdays and they decorated the room with balloons and we also got a birthday cake and some chocolate. The staff at Ritz were amazing in carrying out their work and including personal touches to it. Our concierge, Naomi was professional and accommodating during our interactions with her online and in person. She even left us a note and a parting gift on our last night there. The housekeepers were also lovely and did their job really well. Two of them, Tantan and Putra, also a left note to welcome us on our first day there. On the last night, Wayan prepared a bath with a vase of roses to help us relax. Overall, the service and people at Ritz were wonderful and really made a good lasting impression on us. Looking forward to staying with you in the future.
Stayed 3 nights in Sep 2019

10/10 Excellent

Salsalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathtub with the view
Stayed 1 night in Aug 2019

10/10 Excellent

SAHAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Family bonding day
Great hotel to stay ...👍👍👍👍👍 Friendly staff ...💖 Do not worry to be hungry .... continue food service from morning ti night 👍 Beside hotel building is Jakarta HardRock Below hotel plenty luxury shop ...
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had good and happy memories at the rotz
Stayed 2 nights in Jul 2019