Located in Rio San Juan, The Balaji Palace at Playa Grande is by the ocean, within a 5-minute drive of Playa Grande Golf Course and Playa Caleton. .This beach resort is 31.5 mi (50.7 km) from Cabarete Beach and 2.9 mi (4.6 km) from Gri Gri Lagoon.
Gregorio Luperon Intl. Airport (POP) - 98 min drive
Restaurants
La Casona - 4 min drive
Cappuccino - 7 min drive
Hacienda Flor Café - 7 min drive
Cabo Mar - 9 min drive
Casa Grande - 3 min drive
About this property
The Balaji Palace at Playa Grande
Luxury resort on the beach, with outdoor pool
The Balaji Palace at Playa Grande offers 17 accommodations with iPod docking stations and complimentary newspapers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, bathrobes, and complimentary toiletries. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Rollaway/extra beds (surcharge) are also available.
4 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a private beach, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has massage/treatment rooms and couples treatment room(s). Services include sports massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 17 guestrooms featuring iPod docking stations. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bathrobes.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 4 hot tubs, you can spend some time at the private beach. Additional amenities at this resort include concierge services, babysitting (surcharge), and wedding services.
Enjoy Caribbean cuisine at Balaji Palace, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. English breakfasts are available daily from 7:30 AM to 11 AM for a fee.
Featured amenities include limo/town car service, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.
Balaji Palace - This beachfront restaurant specializes in Caribbean cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Grand Hall - This restaurant serves breakfast only.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Parking and transport
Return airport shuttle (surcharge) on request
Limo/town car service
Free self parking on site
RV/bus/lorry parking on site
Extended parking on site
Food and drink
Daily English breakfast available 7:30 AM to 11 AM for a fee: USD 20 per person
2 restaurants
A bar/lounge
A poolside bar
A swim-up bar
Coffee and tea in common areas
Restaurants on site
Balaji Palace
Grand Hall
Things to do
4 hot tubs
Billiards/pool table
Children's pool
Fishing
Full-service spa
Gym
Outdoor pool
Personal motorised watercraft
Sauna
TV in common areas
Volleyball
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Outdoors
Barbecue grill
Garden
On a private beach
Picnic area
Terrace
Full-service spa
Aromatherapy
Body wraps
Couples treatment rooms
Facials
Hydrotherapy
Manicures/pedicures
Reflexology
Spa treatment rooms
Sports massages
Swedish massages
Accessibility
Lift
Room amenities
Bedroom
Blackout drapes
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Pillowtop mattress
Rollaway/extra bed (surcharge)
Bathroom
Dressing gowns
Free toiletries
Private bathroom
Shower
Entertainment
IPod dock
Food and drink
Free bottled water
Limited room service
More
Air conditioning (climate-controlled)
Free daily newspapers
Individual decor
Individual furnishings
Iron/ironing board
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Payment types
Important information
Optional extras
Fee for English breakfast: approximately USD 20 per person
Airport shuttle fee: USD 120 per vehicle (one way)
Rollaway bed fee: USD 25.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Palace Playa Grande
Palace Playa Grande Hotel
Palace Playa Grande Hotel Rio San Juan
Palace Playa Grande Rio San Juan
The Palace At Playa Grande Hotel Rio San Juan
Palace Playa Grande Resort Rio San Juan
Palace Playa Grande Resort
Balaji Palace Playa Grande Resort Rio San Juan
Balaji Palace Playa Grande Resort
Balaji Palace Playa Grande Rio San Juan
Balaji Palace Playa Grande
The Balaji At Grande Juan
The Balaji Palace at Playa Grande Resort
The Balaji Palace at Playa Grande Rio San Juan
The Balaji Palace at Playa Grande Resort Rio San Juan
The Balaji Palace at Playa Grande Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Reservation was confirmed through Expedia and credit card was charged. Arrived at the hotel, an hour and a half away from the airport, only to find it CLOSED.
Nobody answered the phone (and cell reception was terrible, maybe because it was raining heavily). Taxi took me to the nearest other hotel (Playa Grande Beach Club), and the manager there was able to reach the manager of The Palace, who said he had no record of my reservation and the hotel was closed because no other customers were there.
Ended up staying at the Beach Club, which was a little pricier than I had planned but fantastic, and I highly recommend to anyone considering The Palace to go there instead.
At the very least double and triple check directly with the hotel that they have your reservation BEFORE flying there, or you might end up stranded like me.
First I could not find the hotel. Called hotels phone number many times and got a answering machine that had a different hotel name on machine. I went looking for the hotel name on machine. Found that hotel. Went to giant gate in front of hotel around 6pm. No one at gate . Gate was locked. Yelled anyone here no answer. Could see a hotel in the distance. No lights on and saw no people or cars. Called Expedia. They attempted to call hotel and got a answering machine. Expedia said they would give me a refund once they finally got approval from hotel. Then had to look for answer hotel in a foreign country. Horrible experience
The Palace didn't start as a luxury hotel but rather a private residence. But now it is open to the public to get a glimpse of what it must be like to live like royalty! The location is ideal. The Cliff House is literally built into the ocean-side cliff. The main building (The Palace) is set back across wonderful landscaping and terraced walkways with fantastic views. A third building (the guesthouse) has 4 guest rooms as well.
This is an ideal location for a relaxing and private vacation. Meals are set out by the staff on the back porch which receives a wonderful breeze all day. Other covered porches and gazebos offer relief from the sun when needed. The pool is comfortable and refreshing. Local wildlife includes resident chickens and peacocks.
However, all of these amazing facilities pale in comparison to the tremendous staff whose only mission seems to be to pamper you and make you feel like you are the only guests in the hotel. To be fair, on two nights, we were. But the morning, afternoon, and evening staff were attentive, courteous, helpful, polite and right there whenever they were needed. The service is truly world-class--unmatched at all but the most exclusive luxury international hotels.
Details: Location on the ocean, not as some Google Maps put it in Rio San Juan. Look for the kidney-shaped pool. ATM available in town; staff will give you a ride. Get a ride from airport thru the hotel to save hassle; meal plan available at hotel too.
The hotel is beautiful, the pictures don't do it justice. The private beach had really strong waves when we stayed so I was a little nervous to actually swim in it, but there are a bunch of nice beaches close by which the staff will take you to. Playa Grande is beautiful and you should definetly go there at least once.
The hotel staff were amazing. Very friendly and helpful.
A guy named Felix came by on my first day to sell some excursions. I went to Do-Do lagoon, horseback riding and whale watching. I would reccomend all three, as they are pretty private. I went to the lagoon with a couple which was staying at the hotel as well and a member of the staff came along, and the horseback riding was completely private. Whale watching was with a bunch of people from other hotels and was amazing. We saw a humpback whale and her baby!
I got the meal plan which wasn't really great (Expedia doesn't offer it but the hotel will). Next time I would pay a-la-carte for breakfast and then get lunch and dinner out. Another couple went this route and it worked out great for them; Tinto, our guide from the lagoon trip was really nice and took them out every day.
To get to the hotel take the Expedia Blue bus. I was the only person on the bus and it was really easy and about half the price the hotel will charge.
Also, bring cash. The excursions charged a lot for credit card fees and it's a pain to use the ATM in the town.
Overall, great experience. I highly reccomend.
Peach
8/10 Good
Lauren, New York, NY
11 Feb 2014
Liked: Cleanliness, staff & service
Different experience. Amazing staff. Great food.
This was a great 3 day vacation, we needed to disconnect and that is exactly what this is. We just got back from an amazing relaxing 3 days in Feb 2014- the staff makes the stay. Everyone wants to help you. The hotel is very remote and its very homey feel- romantic place for a couple. No hotels in the area or restaurants or a touristy town- so know to expect that. The hotel offers rides to and from 2 nearby beaches which are really beautiful. You can get a sense for the local lifestyle here. The palace is really beautiful- no tv or phone in the rooms also which again is something we appreciated.
Àrrive vers 16h et aussitôt agression d un employé pour savoir ce que sera votre repas du soir.
Il est impératif de répondre de suite.ensuite visite de la chambre(située à côté de la réception)
Porte vitrée ,fenêtre sans volet,pas de séparation entre chambre et wc.pas de frigo etc....
Dîner ,choix 2 entrée 3 plat 2 desserts.....et pas de Café dans ce soit disant PALACE.
Pour ne pas prendre de risques ,nous dînerons avec qqs pâtes et riz froid
Après avoir rejoint notre chambre,qui donne aussi dans le hall,nous constatons que qqs personnes s amuse follement au billard américain.
En l absence de tout personnel de l établissement,nous interpellons les joueurs de billard qui
Comprennent la situation en arrêtant immédiatement leur partie.
Le matin petit déjeuner réduit à ca plus simple expression.
Après quoi nous décidons de ne pas poursuivre cette expérience pour la nuit suivante pré payee et nous partons.
El hotel no estaba como hemos pensado. No se llama "the palace at playa grande" no estaba en el playa grande, no teine los facilidades y hay bastante habitaciones casi abandonado. En realidad es un pequeño "boutique" hotel que se llama "Balaji Palace"