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@Sandton Hotel

3.0 star property

Photo gallery for @Sandton Hotel

Interior
Junior Room
Junior Room
Reception
Outdoor pool, open 6:00 AM to 6:00 PM, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
5 Benmore Rd, Sandton, Gauteng, 2196
  • Place, Sandton City Mall
    ‪15 min walk‬
  • Place, Sandton Convention Centre
    ‪15 min walk‬
  • Place, Nelson Mandela Square
    ‪18 min walk‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Single Beds

Studio, 2 Single Beds

Studio, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio

Minibar, in-room safe, desk, laptop workspace

Studio

9.6 out of 10
Exceptional
(7 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Balcony

Studio, Balcony

Studio, Balcony

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room

Junior Room

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite, Bathtub

Executive Studio Suite, Bathtub

Executive Studio Suite, Bathtub

  • 58 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, laptop workspace

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Room

Presidential Room

Presidential Room

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the area

Johannesburg

With a stay at @Sandton Hotel, you'll be centrally located in Johannesburg, a 2-minute drive from Nelson Mandela Square and 6 minutes from Melrose Arch Shopping Centre. .This spa hotel is 7.4 mi (12 km) from Montecasino and 13.7 mi (22.1 km) from Gold Reef City Casino.

What's nearby

  • Morningside Mediclinic - 10 min walk - 0.9 km
  • Johannesburg Stock Exchange - 13 min walk - 1.2 km
  • Sandton City Mall - 15 min walk - 1.3 km
  • Sandton Convention Centre - 15 min walk - 1.3 km
  • Nelson Mandela Square - 18 min walk - 1.6 km

Getting around

  • Rosebank Station - 17 min drive
  • Johannesburg Sandton Station - 19 min walk
  • O.R. Tambo Intl. Airport (JNB) - 34 min drive

Restaurants

  • ‪Orexi - ‬3 min walk
  • ‪Simply Asia - ‬8 min walk
  • ‪Beirut - ‬9 min walk
  • ‪Coffee Couture - ‬11 min walk
  • ‪Night Shanghai Take Away - ‬10 min walk

About this property

@Sandton Hotel

Hotel with a full-service spa, near Nelson Mandela Square
@Sandton Hotel offers 117 air-conditioned accommodations with minibars and safes. 32-inch Smart televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The onsite spa has couples treatment room(s). Services include deep-tissue massages and massages. The spa is open daily.
Make yourself at home in one of the 117 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant or snacks in the hotel's 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Onsite venue - fine-dining restaurant.
Club House - Onsite café. Open daily.
Pool Bar - Onsite bar. Open daily.
Coffee Lounge - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (ZAR 50 per night)
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; ZAR 240 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Club House
  • Coffee Lounge
  • Pool Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: ZAR 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately ZAR 240 per person
  • Covered self parking fee: ZAR 50.00 per night
  • Late check-out fee: ZAR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sandton Hotel
@Sandton Hotel Hotel
@Sandton Hotel Sandton
@Sandton Hotel Hotel Sandton

@Sandton Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 252 out of 323 reviews
Rating 8 - Good. 42 out of 323 reviews
Rating 6 - Okay. 15 out of 323 reviews
Rating 4 - Poor. 8 out of 323 reviews
Rating 2 - Terrible. 6 out of 323 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sibongile

Liked: Staff & service, property conditions & facilities, room comfort
breakfast was freshy prepared with vegan menu accomodated. The staff was friendly and efficient.
Stayed 2 nights in Oct 2025

10/10 Excellent

Waleed

Liked: Property conditions & facilities
Stayed 5 nights in Oct 2025

6/10 Okay

Florence

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was okay. I had to spend an hour to be checked in because the rooms were not ready. House keeping staff are noisy on the corridor. The was a party on our floor in the early hours of Saturday morning. I had to call reception because I couldn’t sleep.
Stayed 4 nights in Sep 2025

10/10 Excellent

Russel

Stayed 3 nights in Sep 2025

10/10 Excellent

Waleed

Stayed 4 nights in Sep 2025

10/10 Excellent

Timothy

Stayed 3 nights in Sep 2025

10/10 Excellent

Dora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The phone was a little hard to use.
Stayed 1 night in Sep 2025

8/10 Good

CHIEN CHIH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sandton was very clean and nicely fragranced throughout the hotel and the staff was friendly. Great shopping areas were in close proximity.
Stayed 3 nights in Sep 2025

6/10 Okay

Zlata

Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Mavis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived before 0700 and the supervisor on duty was kind enough to allow early check in with no charge. I had the studio which was very clean. Breakfast was also excellent. I’ve already booked my next stay.
Stayed 7 nights in Jun 2025

10/10 Excellent

Tapera, Narrabundah

Stayed 1 night in Sep 2025

10/10 Excellent

Rosemary

Stayed 1 night in Sep 2025

10/10 Excellent

Rosemary

Business traveller
Liked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rosemary

Business traveller
Stayed 1 night in Sep 2025

10/10 Excellent

Rosemary

Stayed 1 night in Sep 2025

10/10 Excellent

Chinwendu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff were nice. Great ambience. The Rooms are well kept and smells fresh. Will definitely stay again. Everyone was so accommodating
Stayed 2 nights in Sep 2025

10/10 Excellent

Nobuhle, Newport beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and homely. Friendly staff.
Stayed 2 nights in Aug 2025

4/10 Poor

Aisling

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Rosemary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kea

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT
Stayed 2 nights in Aug 2025

6/10 Okay

Obinna

Disliked: Staff & service
Phone didn't work at times. Front desk didn't pickup at times and when you then had to go down to communicate an issue, most times they would seem offended until guest relations had to attempt to help and even that had its inconsistencies. Night shift seemed genuinely interested in helping out. Shower didn't drain properly, room had to be changed twice to get good drain. Very old couch. They didn't really seem too surprised and maintenance said half the rooms where like that. Chairs in pool area dusty so couldn't wait there during cleaning, you'd have to wait in an already crowded lobby. Dryer in room didn't work, maintenance confirmed that's how it worked. Housekeeping would forget stuff sometimes and when I tried to remind them of missing items or a missing area that wasn't cleaned, like the toilet or missing towels, it would almost seem like one was being overbearing. Even though housekeeping head seemed apologetic, sometimes cleaner would seem offended. Had to write the list of items on a paper and stick on door before I got consistent service. Restaurant waitress told a lie and didn't deliver an order that was paid. 3 out of the 5 times I ordered burger at night, bun was wet. When I complained in the morning to their head, first time she sounded like I was bothering her, second time, different person sounded better. No standards. It was a very stressful stay. I tried to give them a chance every week but overall was a very stressful stay. Never again.
Stayed 2 nights in Mar 2025

10/10 Excellent

David, Wollert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

zhang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025