First the good, property is very clean, modern, and the studio suite we had was very nice. However, there were a few things lacking for what should have been a 5 star accommodation.
It was winter when we stayed and quite cold… we expected to be given at least slippers and bath robe in 5 star accommodation.
Also, we stayed in a studio suite apartment with full kitchen but there was not a single kitchen towel in the apt, nor any paper-towel in the kitchen.
Only 1 box of tissue for the entire apartment, the coffee machine didn’t work, and the trash bins were also very limited with only 2 in the apartment and NONE in the bathroom. Also only 2 coffee pods, which were different type, and not enough milk for two people having tea/coffee.
Breakfast was ok, but as everywhere it seems in South Africa, service is slow and in some places does not exist.