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D'Carlton Resort

2.5 star property

Photo gallery for D'Carlton Resort

Reception
Outdoor pool
Apartment, 1 Bedroom (Studio)
Lobby sitting area
Shower, hair dryer, towels

Reviews

5.0 out of 10

Popular amenities

  • Gym
  • Kitchen
  • Parking included
  • Pool
  • Air conditioning

Explore the area

Map
No.1 Jalan Kempas 15, Taman Megah Ria, Masai, Johor, 81750
  • AEON Tebrau City
    ‪10 min drive‬
  • KSL City Mall
    ‪10 min drive‬
  • Johor Bahru City Square
    ‪11 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪38 min drive‬

Room options

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About the area

Masai

With a stay at D'Carlton Resort in Masai, you'll be within a 10-minute drive of KSL City Mall and AEON Tebrau City. .This apartment is 8.5 mi (13.7 km) from Johor Bahru City Square and 13.4 mi (21.5 km) from Singapore Zoo.
View more Apartments in MasaiOpens in a new window

What's nearby

  • AEON Tebrau City - 10 min drive - 11.4 km
  • KSL City Mall - 10 min drive - 10.8 km
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 11 min drive - 12.8 km
  • Komtar JBCC - 11 min drive - 13.7 km
  • Johor Bahru City Square - 11 min drive - 13.8 km

Getting around

  • Woodlands North RTS Station - 15 min drive
  • JB Sentral - 18 min drive
  • Seletar Airport (XSP) - 39 min drive

Restaurants

  • ‪Restoran Megah Tomyam - ‬19 min walk
  • ‪Restoran Hasyima Taman Megah Ria - ‬7 min walk
  • ‪Restoran Sri Budi Seafood - ‬4 min walk
  • ‪Sham Bistro & Nasi Kandar Shamsudin - ‬5 min walk
  • ‪万里香小食阁 - ‬9 min walk

About this property

D'Carlton Resort

Apartment in Masai with a fitness center and an outdoor pool
D'Carlton Resort offers 40 air-conditioned accommodations with hair dryers and ceiling fans. Accommodations have kitchenettes with separate dining areas.

Bathrooms include showers. LED televisions come with digital channels.

Recreational amenities at the apartment include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 40 air-conditioned rooms featuring kitchenettes. LED televisions are provided for your entertainment. Conveniences include electric kettles and ceiling fans.
Take advantage of recreation opportunities including an outdoor pool and a fitness center.
The front desk is staffed during limited hours. Free self parking is available onsite.

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

The front desk is open daily from 8 AM - 7 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

D'Carlton Resort Masai
D'Carlton Masai
D'Carlton Resort Masai
D'Carlton Resort Apartment
D'Carlton Resort Apartment Masai

D'Carlton Resort Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 4 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 3 out of 10 reviews

4.8/10

Cleanliness

4.6/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay in this hotel ever.

Extremely dirty, disgusting and lousy place to stay. No tissue, toilet rolls, shampoo or anything soap. Seems like a place for fugitive to stay. Have already reviewed on google, check out the photos and video there yourself.
Stayed 3 nights in Apr 2019

8/10 Good

Jeffry

Liked: Staff & service, room comfort
Overall its ok, only no proper aminities & zero toiletories.
Stayed 1 night in Dec 2018

6/10 Okay

Bee Yean

not agreed the hotel admin photocopy the client's IC without asking permission. Usually, hotel admin will just record the IC number without photocopy.
Stayed 1 night in Dec 2018

4/10 Poor

CHRIS

Worst & terrible Apartment

Booked Non smoking room, but get a smoking room with super disgusting smoke smell. Arranged at Room A31 , the worst thing is upper tenant make so many voice during midnight like moving furniture all that. Make us can't sleep well. Nothing in the house even fridge also don't have. Though was family room should have basic furniture. Super disappointed with this apartment. Never ever come back again
Stayed 2 nights in Aug 2018

2/10 Terrible

alexander

Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible 3bedRoom Apt 24-01A

Worst Homestay Experience Ever.Very Dirty And Dusty.Worst still was inform to pay rm50 if wish to use fridge in apt.Then they forgot the wifi pw and later was given pw which was only accessable to 1rm.Hall didnt have tv and hall light blew halfway in the night.When we cameback aft dinner found 1 door locked with our belongs and later an indian guy came accusing us of using that room which we didnt even know we were not allowed to use it.N best part is this was the same guy who came n ask us to pay rm50 for using fridge and check wifi during apt checkin.Really shady place to stay!
Stayed 2 nights in Feb 2018

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Year End 2017 Worst Holiday

Hi, this will be a super long furastated feedback, the room which was given to me by D'Carlton A32-02A was a rundown room not as been posted in hotels.com, the list as follows: main door cannot open, living hall and one bedroom no aircon, shower unit poorly maintain, no toilet roll, living hall no tv, it was a nightmare. Upon check in, the person at the reception counter does not speak english, need a translator over the phone to do translation, i try to settle with hotel management to see whether can i cancel the remaining 3 nights, end up they propose me to pay additional RM$500 to stay at their showroom unit which i say this is not acceptable, which earlier i paid SGD 339.11 for a rundown room. I have called 2 times to hotels.com customer service...end up i am been push around with no resolution, your customer service did called to D'Carlton, resolution is they will send their technician to repair, which i say this is ridulous, i paid to enjoy my holiday, not at the mercy of hotel staff doing their repair work...all in all the money i paid out is the WORST holiday!!!!
Stayed 4 nights in Dec 2017

6/10 Okay

Santiago, Singapore

Disliked: Staff & service

okayish hotel

booked 3 rooms needed to pay extra charges for wifi.bought wifi for 2 rooms 1 room working while the other room does not have wifi. key could be used to open other rooms that i did not book.overall okayish experience
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Disliked: Staff & service

A place to sleep at night.

It’s a condo home stay. The TV is not working properly, but luckily there is WIFI available at a price. No house phone in the apartment, the toilet door is unable to lock. The water heater water pressure is not strong. No house keeping. Luckily it’s just a night stay to sleep.
Stayed 1 night in Dec 2017

8/10 Good

khor

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Vrit

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2017