DoubleTree by Hilton Hotel Johor Bahru

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Johor Bahru

Outdoor pool, pool loungers
Exterior
Exterior
Executive lounge
3 restaurants, breakfast, lunch, dinner served; local cuisine

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
12 Jalan Ngee Heng, Johor Bahru, Johor, 80000
  • Komtar JBCC
    3 min walk
  • Persada Convention Center
    4 min walk
  • Angry Birds Activity Park Johor Bahru
    10 min walk
  • Johor Bahru (JHB-Senai Intl.)
    34 min drive

Room options

Suite, 1 Bedroom

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Pool View

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

King Room, Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 2 Bedrooms

  • 93 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

King Executive Suite with Executive Lounge Access

  • 62.8 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds (High Floor)

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed (High Floor)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Corner

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Single Beds

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Presidential Suite, 1 King Bed

  • 156 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

King Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Accessible

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Johor Bahru

DoubleTree by Hilton Hotel Johor Bahru is centrally located in Johor Bahru, a 3-minute walk from Komtar JBCC and 10 minutes by foot from Johor Bahru City Square. .This spa hotel is 2.3 mi (3.8 km) from Johor Bahru Chinese Heritage Museum and 5.2 mi (8.4 km) from The Mall.

What's nearby

  • Komtar JBCC - 3 min walk
  • Johor Bahru City Square - 10 min walk
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 3 min drive
  • KSL City Mall - 4 min drive
  • R&F Mall - 5 min drive

Getting around

  • JB Sentral - 8 min walk
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 34 min drive

Restaurants

  • ‪4 Fingers Crispy Chicken - ‬5 min walk
  • ‪Haidilao Hot Pot - ‬5 min walk
  • ‪Makan Kitchen - ‬1 min walk
  • ‪Lepak Corner - ‬4 min walk
  • ‪Tony Roma's - ‬6 min walk

About this property

DoubleTree by Hilton Hotel Johor Bahru

Hotel with 3 restaurants, a quick walk to Komtar JBCC
DoubleTree by Hilton Hotel Johor Bahru offers 333 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Crystal Leaf Beauty. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.
Make yourself at home in one of the 333 guestrooms featuring minibars and LED televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy local cuisine at Makan Kitchen, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Johor Bahru? This hotel has 14096 square feet (1310 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Makan Kitchen - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Tosca - This poolside restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Axis Lounge - This lobby lounge specializes in international cuisine and serves light fare only. Open daily.
The Food Store - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 15 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (MYR 10 per night)
  • Valet parking on site (MYR 49 per day)
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 85-85 for adults and MYR 0-50 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Makan Kitchen
  • Tosca
  • Axis Lounge
  • The Food Store

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (14096 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Pool sunloungers

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Slippers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 85 to 85 for adults, and MYR 0 to 50 for children
  • Fee for in-room wireless internet: MYR 15 per day (rates may vary)
  • Fee for in-room wired internet: MYR 15 per day (rates may vary)
  • Airport shuttle fee: MYR 130.00 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: MYR 10 per night
  • Valet parking fee: MYR 49 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a strict dress code in the executive lounge. Failure to comply with this dress code may result in refusal of entry.
Outside food that emits a strong odor, including durians and mangosteens, are not permitted on the premises.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Doubletree Hilton Hotel Johor Bahru
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DoubleTree by Hilton Hotel Johor Bahru Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 1007 reviews" "
Rating 8 - Good. 323 out of 1007 reviews" "
Rating 6 - Okay. 57 out of 1007 reviews" "
Rating 4 - Poor. 16 out of 1007 reviews" "
Rating 2 - Terrible. 6 out of 1007 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Priya

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The walls are quite thin, can hear ppl walking and talking. Also they charge RM5 for a set of utensils. But the chocolate chip cookie when you check in was a nice touch! I like their pillow menu too!
Stayed 2 nights in Sep 2024

10/10 Excellent

Peihua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor sound proofing.
Overall not much complain less the sound proofing. Even though we are at a corner suite, the noise from fellow travellers can still be heard. Especially the loud bang when room doors are being closed. Other than that all is what you can expect from a reputable hotel chain.
Stayed 1 night in Sep 2024

10/10 Excellent

Boon Hun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly, amenities are great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gui

Business traveller
Liked: Cleanliness, staff & service, amenities
Fine
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I always stay at Hilton whenever I am in Johor. While I could have choose others for their better location, Hilton services and dining food quality made up for it. Not for this stay though. The careline manager and front desk both acknowledged my request for a slice of cake for my wife birthday... and they totally forgot about it. Hopefully it was a one time off outliner.
Stayed 1 night in Sep 2024

10/10 Excellent

Narinder Singh Sidhu

Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So happy to get the welcome cookie as always. Convenient location to where we needed to go.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice and friendly. Though it is just a short walk from CIQ, there was no proper crossing that leads to the hotel. The hotel gave a small cake and the staff wrote a card for birthday celebration which was really sweet. Overall was a nice stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelvin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to City Square, with good choice of food around the area. We checked in late after 9pm, and the rooms are ready. We are blessed to have a late check out. Free cookies given by the reception. There is a spa in the hotel, but we went to the one across the road which operates till 1am.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great stay at Hilton. The suite was spacious and could accommodate an additional bed for my daughter. Housekeeping polite and accommodating to our needs. Only thing is that the tissue box in the toilet is rusty.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was fast & express check-out is available. Breakfast great as usual. Room clean & able to provide additional towels & pillows for my child. Staff always ready to help and approachable. Keep it up 👍
Stayed 2 nights in Aug 2024

8/10 Good

Nathanael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Double tree hilton JB
Nice hotel with good service.
Stayed 1 night in Jul 2024

10/10 Excellent

Chanel

Stayed 1 night in Aug 2024

10/10 Excellent

richard

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

xiande

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

glenn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of best experience ever
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed , clean n spacious room..friendly staff. Will be my 1st hotel to choose if i m gg to stay in jb..:)
Stayed 1 night in Aug 2024

10/10 Excellent

Andy L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
Amazing memories from dozens and dozens of stays at this excellent hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Whang Lay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the welcome cookies, nice and clean room. Did not like the surroundings
Stayed 1 night in Aug 2024

6/10 Okay

Ai Cheng

Travelled with family
Liked: Cleanliness, staff & service
Overall is good
Stayed 1 night in Jul 2024

10/10 Excellent

Narinder Singh Sidhu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Wee Tiong

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024