Located in Johor Bahru (Central District), Sentral Johor Bahru is within a 15-minute walk of Johor Bahru City Square and Johor Bahru Customs, Immigration, and Quarantine Complex. .This hotel is 2.3 mi (3.7 km) from KSL City Mall and 8.6 mi (13.9 km) from Paradigm Mall Johor Bahru.
What's nearby
R&F Mall - 11 min walk
Johor Bahru Customs, Immigration, and Quarantine Complex - 12 min walk
Johor Bahru City Square - 15 min walk
Komtar JBCC - 18 min walk
KSL City Mall - 5 min drive
Getting around
Kranji Station - 7 min drive
JB Sentral - 19 min walk
Seletar Airport (XSP) - 32 min drive
Restaurants
Restoran E&Y - 6 min walk
Sambal And Sauce - 12 min walk
Reatoran Empire Bistro - 11 min walk
Texas Chicken - 14 min walk
SDS Classic - 15 min walk
About this property
Sentral Johor Bahru
Hotel with free parking, near Johor Bahru City Square
Sentral Johor Bahru offers 143 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms.
Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Johor Bahru hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 143 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Terrace, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Terrace - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Food and drink
1 restaurant
Room service available
Restaurants on site
Terrace
Things to do
Children's pool
Outdoor pool
Family friendly
Children's pool
Laundry facilities
Outdoor pool
Conveniences
Banquet hall
Lift
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Business services
Business centre
A meeting room
Outdoors
Terrace
Accessibility
Lift
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Bidet
Free toiletries
Hairdryer
Shower
Towels
Entertainment
LCD TV
Food and drink
Coffee/tea maker
More
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Airport shuttle fee: MYR 75 per person (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Sentral Johor Bahru
Johor Bahru Sentral
Johor Bahru Sentral Hotel
Sentral Hotel Johor Bahru
Sentral Johor Bahru
Sentral Johor Bahru Hotel
Sentral Johor Bahru Hotel
Hotel Sentral Johor Bahru
Sentral Johor Bahru Johor Bahru
Sentral Johor Bahru Hotel Johor Bahru
Sentral Johor Bahru Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 43 out of 433 reviews" "
10 - Excellent
43
Rating 8 - Good. 137 out of 433 reviews" "
8 - Good
137
Rating 6 - Okay. 135 out of 433 reviews" "
6 - Okay
135
Rating 4 - Poor. 77 out of 433 reviews" "
4 - Poor
77
Rating 2 - Terrible. 41 out of 433 reviews" "
2 - Terrible
41
6.2/10
Cleanliness
6.6/10
Staff & service
5.2/10
Amenities
6.0/10
Property conditions & facilities
5.6/10
Eco-friendliness
Reviews
2/10 Terrible
Barb
Travelled with family and small children
31 July 2023
Disliked: Property conditions & facilities
Pool under maintain ( close for long time ) but available in advertising.
Overall is so-so. Called customer service asking for towel bcause they cleaned the room without leaving new towel but they ask me so many question. Like they didnt believe they forgot to bring the towels. Toileteries also just give 2 tiny soap for my 4 night stay. Housekeeping also didint load new soap after they cleaning. Luckily i bring my own soap. Also the aircond is leaking. Bench beside the window also dirty. Others good.
nurul
Stayed 4 nights in Sep 2020
6/10 Okay
Verified traveller
15 Sept 2020
Verified traveller
Stayed 4 nights in Sep 2020
8/10 Good
muhd, Manjung, perak
Business traveller
6 Apr 2020
Liked: Cleanliness, staff & service
Near ciq and a shopping mall
muhd
Stayed 3 nights in Sep 2019
8/10 Good
Verified traveller
8 Jan 2020
Liked: Cleanliness, room comfort
Overnight stay
All was ok except that the room had a kind of stale smell.
The place is accessible to malls and near the jb sentral immigration. Easy to locate.
The hotel itself is old. Need maintenance. Repairs, Repaint and change of linens (Towels, bedsheets, curtains and comforters). Almost everything is old, must change.
You can hear noises outside your room. Need sound proofing.
The most horrible hotel in JB. There are literally bugs moving around on the bed and they refused to change room for us. No toilet paper in the toilet and the housekeeper took forever to arrive. The fridge is spoiled, not working and leaking water. The room is old and dirty. Terrible experience and i wont ever return to this place at any cost
The overall hotel is very bad.
1st. when me and my friend step into the room, we found a few cockroaches near the hot flask area.
2nd. the mini bar fridge is damage.
3rd. the bed is uncomfortable
4th. the TV do not have satellite channels and only a few channels to watch. TV do not have usb ports.
5th. the air conditioning is not clean. My friend and I keep having irritated nose.
6th. There is no toothbrush, toothpaste, hand soap and hand towels.
The only good things:
1st. The receptionist is friendly
2nd. The place is very near to JB CIQ and R&F shopping mall
3rd. The rainshower is good.
not worth staying
Attn : HM/GM of HSJB
Room was absolutely disgusting. wall had coffee stains, toilet was disgusting to even step in, the shower door was missing from room causing my whole toilet to be wet. I called the reception at around 1130pm for extra bath mat, they said they dont have any. I said my toilet is wet and i need them. It took them half an hour, i called and asked if the guy is coming, the staff replied "lagi 1 minit dia sampai bilik kau". 'BILIK KAU?! is this the level of customer service you have in your hotel? Having Erica hotel as a new competition, HSJB does not even bother to provide clean rooms and proper service. Not about the price, but the service will make people return. Being an ex Sentral Hotel staff myself, i am disgusted with the rooms and staff who answered my call that night.
Otherwise, i arrived pretty early, the staff at the Reception was kind enough to give me the room around 1130am. HSJB really need to up it's game. Hardware, and software.
Overall hotel condition is very bad. Room floor is sandy and amities is bad. Especially bathroom.
Reception is friendly but the rest is slow repond or never respond.
Not worth as I pay for USD60 per night.