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Renaissance Johor Bahru Hotel

4.5 star property

Photo gallery for Renaissance Johor Bahru Hotel

Outdoor pool, open 6:30 AM to 9:00 PM, free pool cabanas, pool umbrellas
Minibar, in-room safe, desk, iron/ironing board
Room, 1 King Bed, Terrace, Pool View | Pool
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Masai, Johor, 81750
  • The Mall
    ‪7 min drive‬
  • KSL City Mall
    ‪7 min drive‬
  • Mid Valley Exhibition Centre
    ‪9 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Single Beds

  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Terrace, Pool View

Room, 1 King Bed, Terrace, Pool View | Pool

Room, 1 King Bed, Terrace, Pool View

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Club Room, 2 Single Beds

  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Bay View

Room, 2 Single Beds, Bay View

Room, 2 Single Beds, Bay View

  • 36 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

DoubleTree by Hilton Hotel Johor Bahru

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4.5 out of 5, Wonderful, (1001)
The price is AU$217
for 1 room
includes taxes & fees
8 Mar - 9 Mar
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About the area

Masai

Located in Masai (Bandar Baru Permas Jaya), Renaissance Johor Bahru Hotel is within a 10-minute drive of The Mall and KSL City Mall. .This family-friendly hotel is 4.9 mi (7.8 km) from Mid Valley Exhibition Centre and 6.2 mi (10 km) from AEON Tebrau City.

What's nearby

  • KSL City Mall - 7 min drive
  • Komtar JBCC - 8 min drive
  • Johor Bahru City Square - 9 min drive
  • AEON Tebrau City - 9 min drive
  • Mid Valley Exhibition Centre - 9 min drive

Getting around

  • Kranji Station - 12 min drive
  • Kempas Baru Station - 14 min drive
  • Senai International Airport (JHB) - 35 min drive

Restaurants

  • ‪Kedai Makanan & Minuman BR 新国花美食中心 - ‬4 min walk
  • ‪Restoran Sing 阿胜乐乐 - ‬4 min walk
  • ‪Hong Dae Korean Bbq - ‬2 min walk
  • ‪Executive Club Lounge - ‬1 min walk
  • ‪江丰肉骨茶 - ‬2 min walk

About this property

Renaissance Johor Bahru Hotel

Boardwalk/promenade Masai hotel in Bandar Baru Permas Jaya with 2 restaurants
Renaissance Johor Bahru Hotel offers 345 air-conditioned accommodations with iPod docking stations and minibars. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 345 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Cafe BLD, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Masai? This hotel has 15349 square feet (1426 square meters) of space consisting of conference space and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Cafe BLD - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.
Wan Li - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Reservations are required. Open daily.
Cheers @ Ren - This bar serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (MYR 5 per day)
  • Covered valet parking on site (MYR 30 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–10:00 AM: MYR 68 for adults and MYR 34.00 for children
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Cafe BLD
  • Wan Li
  • Cheers @ Ren

Things to do

  • 24-hour fitness centre
  • Access to nearby health club
  • Children's pool
  • Designer shops
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Children's club
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (15349 square feet)
  • Meeting rooms - 12

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 150
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 25
  • Hand-held shower head
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Step-free path to entrance
  • Transfer shower
  • Visual doorbell notification
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 109
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 130 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MYR 68 for adults and MYR 34.00 for children
  • Secured self parking fee: MYR 5 per day
  • Covered valet parking fee: MYR 30 per day
  • Rollaway bed fee: MYR 130 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Renaissance Johor Bahru
Johor Renaissance
Renaissance Hotel Johor Bahru
Renaissance Johor
Renaissance Johor Bahru
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Masai
Renaissance Johor Bahru Hotel Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Hotel Hotel Masai

Renaissance Johor Bahru Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 548 out of 985 reviews
Rating 8 - Good. 339 out of 985 reviews
Rating 6 - Okay. 66 out of 985 reviews
Rating 4 - Poor. 22 out of 985 reviews
Rating 2 - Terrible. 10 out of 985 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed paying so much for terrace at 6th floor. Check in was made to wait for 2 hours plus upon registered despite i was told to wait for one hours Room door locking chain detached and unable to lock from inside. Heavy rain leaks thru the room door as the roof above was leaking. Bath tub unable to drain water as the turning knob to the valve was detached. Overall experience was bad.
Stayed 2 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Stalin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and wonderful. Very good location and pleasant
Stayed 10 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Sep 2024

8/10 Good

kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a night market nearby on Sunday night
Stayed 2 nights in Aug 2024

8/10 Good

Sonny

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Bao Ru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Adrian

Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to one of the nicest malls around ( Mid Valley South Key ) Room was imppecable! Quiet location with eager to help staff!
Stayed 1 night in Jul 2024

6/10 Okay

Wei Kian

Stayed 1 night in Jul 2024

6/10 Okay

Wei Kian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The building and design is quite old, and the sound proof is bad cause you can hear people closing their door,and even phone ringing also can be heard. Overall,I think the hotel is overpriced, I don't feel it worth the 5 star.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Tyrone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Han

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and room was kept clean and well maintained.
Stayed 1 night in Jun 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 11 nights in Jun 2024

8/10 Good

Calvert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality hotel
Clean and nice hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Keng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great and comfortable staycation especially the pillows provided was perfect. Buffet breakfast was good too.
Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serenity and class and amenities
5th time staying. But seems to be better now with new management. Gd service and and food. This hotel is above the rest because of serenity, class and amenities ie restaurants and local shopping. Well done renaissance jb! Ps only advice is to look at centralised aircon which could be difficult to expect at times
Stayed 1 night in Jun 2024

6/10 Okay

Seit Yen

Liked: Room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Rohayah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room! Enjoyed our stay there. Great service!
Stayed 1 night in Jun 2024

10/10 Excellent

Mahmood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

SSI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

mahesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room. Good views of city from the room. Friendly and approachable staff.
Stayed 2 nights in May 2024

10/10 Excellent

Kenny

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024