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Frontier Suites Hotel in Juneau

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Frontier Suites Hotel in Juneau

Restaurant
Room, 2 Queen Beds
Aerial view
Reception
Room, 2 Queen Beds

Reviews

7.6 out of 10

Good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Kitchen
    Kitchen

Explore the area

Map
9400 Glacier Highway, Juneau, AK, 99801
  • Mendenhall Golf Course
    3 min drive
  • Alaska Powder Descents
    4 min drive
  • University of Alaska-Southeast
    4 min drive
  • Juneau, AK (JNU-Juneau Intl.)
    12 min walk

Room options

View all photos for Deluxe Room

In-room safe, iron/ironing board, free WiFi, wheelchair access

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub

In-room safe, iron/ironing board, free WiFi, wheelchair access

Room, 1 King Bed, Jetted Tub

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Travelodge by Wyndham Juneau
Free airport shuttle
Parking included
Free WiFi
Business services
3.9 out of 5, Good, (716)
The price is AU$237
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Travelodge by Wyndham Juneau

About the area

Juneau

With a stay at Frontier Suites Hotel in Juneau in Juneau (Mendenhall Valley), you'll be within a 5-minute drive of Mendenhall Golf Course and Alaska Powder Descents. .This hotel is 2.6 mi (4.2 km) from University of Alaska-Southeast and 3.4 mi (5.4 km) from Auke Bay.

What's nearby

  • University of Alaska-Southeast - 4 min drive - 4.3 km
  • Auke Bay - 6 min drive - 5.5 km
  • Mendenhall Ice Caves - 7 min drive - 6.5 km
  • Alaska State Capitol - 13 min drive - 14.7 km
  • Eaglecrest Ski Area - 38 min drive - 31.5 km

Getting around

  • Juneau, AK (JNU-Juneau Intl.) - 1 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Sandbar & Grille - ‬17 min walk
  • ‪Thibb's Coffee & More - ‬6 min drive
  • ‪The Grind Coffee Co. - ‬4 min drive

About this property

Frontier Suites Hotel in Juneau

Juneau hotel in Mendenhall Valley with airport shuttle service and a 24-hour fitness center
Frontier Suites Hotel in Juneau offers 104 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 104 guestrooms, featuring kitchens. Complimentary wired and wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a banquet hall and a vending machine.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours, and a ferry terminal shuttle is also provided at no charge.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 5:00 AM to 10:30 PM
  • Free ferry terminal shuttle

Things to do

  • 24-hour fitness centre

Family friendly

  • Kitchen
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • In-room accessibility
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Heating

Bathroom

  • Hairdryer
  • Private bathroom

Entertainment

  • Flat-screen TV

Food and drink

  • Kitchen

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available

We should mention

A car is not required for transportation to and from this property

Property is also known as

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Frontier Suites Hotel in Juneau Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 187 out of 531 reviews" "
Rating 8 - Good. 160 out of 531 reviews" "
Rating 6 - Okay. 85 out of 531 reviews" "
Rating 4 - Poor. 50 out of 531 reviews" "
Rating 2 - Terrible. 49 out of 531 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Bob

Stayed 1 night in Aug 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service
Room was large and adequete. The restaurant on the property was closed for breakfast, but just a 2 minute walk away was a great diner for breakfast, reasonable prices, good food and service, mostly frequented by locals.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ted

Staff was friendly and helpful
Stayed 1 night in Aug 2024

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Room was hot even with the fan on. Lots of noise at night coming from the parking lot & area around the hotel.
Stayed 1 night in Aug 2024

8/10 Good

Victoria

Stayed 1 night in Aug 2024

8/10 Good

Victoria

Liked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

Nicole

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t even get toilet paper .. tv doesn’t work majorly run down!
Stayed 1 night in Aug 2024

6/10 Okay

Beverly

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It’s what you’d expect as a value stay, condition just bearable, if they renovate they’d probably be less affordable.
Stayed 1 night in Aug 2024

8/10 Good

Cathy

Stayed 1 night in Aug 2024

4/10 Poor

W.

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Old worn out property. Looks like half the motel is rented out to long term renters. Our room in building three which is a nasty hike from lobby. Not something you like after a long day of travel and lots of bags to slep. Unfortunately not much to choose from so they can get the high AK price and not invest in property.
Stayed 1 night in Aug 2024

8/10 Good

Andrew, Chicago

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was noisy from outside mechanical equipment
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay... with shuttle to and from Airport.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service!
The room cleaning never came when I stayed five nights!
Stayed 5 nights in Aug 2024

4/10 Poor

Beverly, Grants Pass

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If the check-in process had been tolerable I would probably be average on everything. But I sat there and watched dozens of rooms be given to someone else who came in after me. This was crazy. Granted it looked like my grandmother was working the desk, in fact all the people we saw looked elderly. And I'm prone to be very gentle with such but I hit my limit after waiting almost 6 hours to be checked into a room. No place to eat in the area without a mile walk and the hotel shuttle could not go anyplace except to/from the airport.
Stayed 1 night in Aug 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Daniel

Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Ani

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really awful experience… Stayed here twice in 30 days, booked incoming and outgoing and both stays were awful. Chalked our first stay up to bad luck, but the second stay was worse. Horrible, old beds. Dirty rooms. Nasty bathrooms. Major deferred maintenance. So many shoddy, broken things in the rooms. Unsympathetic staff. The Juneau airport floor would’ve honestly been more comfortable and less frustrating. There is no reason this hotel should be charging $250 a night. If you choose to stay here, inspect your room and try out the bed before paying.
Stayed 1 night in Jul 2024

2/10 Terrible

Ani

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Two terrible stays here. Bad beds, dirty rooms, unsympathetic staff. So many shoddy, broken things… Juneau airport floor would’ve been more comfortable and less frustrating. Inspect room and try beds before paying. There is nothing about this hotel that is worth $250 a night…
Stayed 1 night in Aug 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Janis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We aporeciated the complimentary shuttle from the airport. The room was spacious and the jetted tub was wonderful after a long day of travel.
Stayed 1 night in Aug 2024

4/10 Poor

Darryl

Disliked: Cleanliness, staff & service, property conditions & facilities
Never Again, PERIOD!
Stayed 1 night in Aug 2024

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
The customer service was amazing. Super friendly & helpful. Room was much nicer than expected. Clean. Comfortable. Spacious. Will definitely stay again on our next trip.
Stayed 1 night in Aug 2024

8/10 Good

Morgan

Stayed 1 night in Aug 2024