10/10 Excellent
Fatima A.
13 Feb 2025
Liked: Cleanliness
Family Vacation
Overall the vacation was amazing....the house, the location and everything in-between.When I began searching for a vacation home for our family of nine, I encountered some challenges. Initially, I attempted to book a smaller home, believing it would suffice. However, due to Hawaii laws, I was informed that I needed to book a home that could accommodate all nine of us. After continued searching, I discovered the Beautiful Ocean Views 5 Bedroom Sleeps 14 home and proceeded with the booking.Upon reviewing the charges, I noticed a 500 USD (over 700 Canadian) fee for an additional guest, despite booking for only nine guests in a property that accommodates up to fourteen. The property details did not indicate any fees for more than eight guests, which I found misleading. I believe such information should be clearly included in the property details.After contacting the host, I received the following response:Our house, like most in the Kona area, has a base rate that applies for up to 8 guests. After that, we have an extra guest fee of 50/night per guest over 8 with a maximum of 14. That amount was listed in the quote you reviewed prior to when you requested to book.While I understand and respect local laws, I maintain that this crucial detail should have been explicitly stated in the property description.Regards,
Fatima A.
Stayed 10 nights in Jan 2025