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Breakfast was impressive, gym and pool were great, staff are very friendly. I forgot my phone adapter so the hotel loaned me one then the concierge drove me to the store so I could buy one. That is going above and beyond my expectations!

Sheets were dirty. Elevator smelled bad.

Awesome hotel near the beach with nice views

Staff not fully trained doing checked in, all the details booking information provided still not be able to get the room in time

We spent a long airport layover at this hotel, so that we could relax and rest. The staff were friendly and helpful. Our room was clean, quiet and comfortable, although we did find the shower floor to be quite slippery when wet. The meal we had in the restaurant was good and everything was very fresh. Our only disappointment was that the massage treatments I had scheduled via a chat on the hotel website, during which I was assured our appointment was confirmed, were not in fact scheduled and no one was even available in the spa area. We would definitely stay here again, especially in the case of an early flight, since the proximity to the airport is very good.

Had a very nice stay at the new Hyatt Place Makassar. The room was very nice. The breakfast Buffett was great….amazing selection and presentation of local and western food. The staff was friendly, helpful and professional.