This hotel looks very nice from the photos, which is why we booked it! Unfortunately, the only thing nice about this hotel is the photos and buffet/restaurant rooms. The individual guest rooms need a LOT of work. Room 46 was where we stayed and the sheets were stained, there was hair in the blankets, and we woke up multiple times in the middle of the night feeling very itchy. There was questionable wiring from the television down to the electrical outlet and multiple holes all over the walls from where lamps and decor were hung and then moved. The room was also incredibly HOT, even with the thermostat turned off and the window open all night. DO NOT STAY IN SUMMER MONTHS!!!! There are no black out curtains just a roller shade which does not filter out all light. It was VERY bright. Beautiful views of the mossy lava fields surround the hotel but there is no privacy as people walk around and in front of the patios to each room. It is very noisy, too and the walls are very thin. You can hear your neighbors sneeze.