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It was clean and quite. We were in ND out quickly as we were catching the morning train.

Aesthetically absolutely beautifully designed interior, however not so functional. We stayed over the new year so it was cold/dry weather so we wish they had humidifiers. The beds are extremely comfortable unlike the beds at the major hotels so we were able to get rest well to recover from 13 hours flight. Unfortunately unlike other guests, we didn't get response from the owner quickly. We got a response 3 days after we checked out which was not a big deal anyway.

Due to no other fault than my own, I missed my Shinkansen from Shin-Hakodate to Tokyo during one the busiest times of the year (New Year's holiday). I needed a place to stay near Shin-Hakodate station for the night until I could figure out how I would be getting back to Tokyo. Thank God I stumbled across this gem! Seriously, after booking this hotel, I am now looking for their chain hotels in other prefectures. PROS: Not only was it less than $50 a night (during peak holiday season) but it was like a 2 minute walk from Shin-Hakodate station, with Taxi's right outside the station if needed. The room was actually bigger than most budget hotels I've stayed at in Japan and it was kept very clean. Customer service was great. Ladies working the food area are extremely friendly. Loved them! They're able to hold your luggage before/after checkout. Oh! The food! Okay it's no breakfast buffet at the Ritz, but your breakfast is included AND they offer free curry and rice at night! If your aim is the save money, I would recommend this hotel in a heartbeat. With all the money you saved, you could treat yourself to an amazing kaisendon somewhere haha! CONS: I think the only drawback is, there's nothing really around the station. You would have to take a 15-20 minute train ride to Hakodate where there are more things to do, see and eat. But other than that, if you need a place to rest for the night before taking your Shinkansen, I would definitely recommend this place.

They had night PJ with Kimono top and pants. The hot tub was excellent

There wasn’t elevator for this property, but staff helped us carry our luggage to our rooms. The rooms are very large for Japanese standards, as at least one wing was repurposed from an old bank branch.

Toilet had old pee stains. At 2am the neighbors where loudly taking on the phone and moving heavy objects.