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Lake Victoria Serena Golf Resort & Spa

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lake Victoria Serena Golf Resort & Spa

2 outdoor pools
Deluxe Room | Balcony view
Reception
Sauna, hot tub, aromatherapy, hot stone massages, deep-tissue massages
Deluxe Room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Gym
  • Spa
  • Room service

Explore the area

Map
Lweza - Kigo Road, off Entebbe Road, Kampala, 37761
  • Lake Victoria Serena Golf Resort & Spa
    5 min walk
  • Mildmay Uganda Hospital
    7 min drive
  • Dasarang
    7 min drive
  • Entebbe (EBB-Entebbe Intl.)
    35 min drive

Room options

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 35 sq m
  • Golf view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 35 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 28 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Outdoor pool

Kampala Serena Hotel

Pool
Spa
Kids pool
Parking included
4.7 out of 5, Exceptional, (172)
The price is AU$376
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Kampala Serena Hotel

About the area

Kampala

Located in Kampala, Lake Victoria Serena Golf Resort & Spa is on a lake, a 1-minute drive from Lake Victoria Serena Golf Resort & Spa and 7 minutes from Mildmay Uganda Hospital. .This family-friendly resort is 4 mi (6.5 km) from Lake Victoria and 4.1 mi (6.6 km) from Doctors' Hospital Sseguku.
View more Resorts in KampalaOpens in a new window

What's nearby

  • Lake Victoria Serena Golf Resort & Spa - 5 min walk
  • Munyonyo Martyrs' Shrine - 7 min drive
  • Speke Resort and Conference Centre - 8 min drive
  • Rubaga Cathedral - 16 min drive
  • Embassy of the United States - 16 min drive

Getting around

  • Entebbe Intl. Airport (EBB) - 35 min drive

Restaurants

  • ‪Sky Beach - Freedom City - ‬13 min drive
  • ‪Mr.Tasty-Freedom city - ‬13 min drive
  • ‪Gaucho Grill - ‬9 min drive
  • ‪Caramel Cafe & Lounge Munyonyo - ‬8 min drive
  • ‪Speke-Munyonyo Resort Main Restaurant - ‬9 min drive

About this property

Lake Victoria Serena Golf Resort & Spa

Luxury resort with 2 restaurants and 2 outdoor pools
Lake Victoria Serena Golf Resort & Spa offers 124 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 42-inch Smart televisions come with premium cable channels.

This Kampala resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Serena Maisha Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
Make yourself at home in one of the 124 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at The Citadel Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Kampala? This resort has 29 square feet (3 square meters) of space consisting of a conference center and 5 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
The Citadel Restaurant - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
The Kigo Bar - Onsite bar.
Lake View Pool Terrace - This poolside café serves light fare only. Guests can enjoy drinks at the bar.
Courtyard Lounge - This bar serves light fare only.
SEA Restaurant - This fine-dining restaurant specializes in Asian cuisine and serves lunch and dinner. Open select days.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • The Citadel Restaurant
  • The Kigo Bar
  • Lake View Pool Terrace
  • Courtyard Lounge
  • SEA Restaurant

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Children's pool
  • Full-service spa
  • Golf course
  • Health club
  • Playground
  • Sauna
  • A hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Toys
  • Trampoline

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Golf caddy
  • Golf cart
  • Golf clubhouse
  • Golf lessons with a pro
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Turndown service

Business services

  • Business centre
  • Conference centre (29 square feet of space)
  • Meeting rooms - 5

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height worktop and sink
  • Raised toilet seat

More

  • Mosquito nets
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for UGX 250.0 per day

Payment types

Important information

Optional extras

  • Airport shuttle fee: UGX 228480 per person
  • Airport shuttle fee per child: UGX 190400 (from 5 to 13 years old)
  • Rollaway bed fee: UGX 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number BN222516

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Lake Victoria Resort
Lake Victoria Serena
Lake Victoria Serena Kampala
Lake Victoria Serena Golf Resort Entebbe
Lake Victoria Serena Resort Kampala
Serena Lake Victoria
Serena Lake Victoria Resort
Serena Resort Lake Victoria
Victoria Serena
Lake Victoria Serena Hotel Kampala
Lake Victoria Serena Golf
Lake Victoria Serena Golf Entebbe
Lake Victoria Serena Golf Resort Kampala
Lake Victoria Serena Golf Resort
Lake Victoria Serena Golf Kampala
Lake Victoria Serena Resort
Lake Victoria Serena Golf Resort Spa
Victoria Serena & Spa Kampala
Lake Victoria Serena Golf Resort & Spa Resort
Lake Victoria Serena Golf Resort & Spa Kampala
Lake Victoria Serena Golf Resort & Spa Resort Kampala

Lake Victoria Serena Golf Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 38 out of 76 reviews" "
Rating 8 - Good. 24 out of 76 reviews" "
Rating 6 - Okay. 6 out of 76 reviews" "
Rating 4 - Poor. 5 out of 76 reviews" "
Rating 2 - Terrible. 3 out of 76 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pape

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consideration of late check-out for golf player
Most of the facilities and services were satisfactory, but the hotel lacked consideration for golf players regarding check-out times. Even if start playing golf at 7 am when the golf course opens, at least 4 hours of play time is needed and extra 1 hour for showering and check-out preparation, but I was asked to check out at 10 am, and even if late check-out was allowed, I was asked to check out by 11:30 am at the latest. I think this is because the hotel, (they say 'Golf Resort'), does not understand the nature of the game of golf, and I hope this will be corrected in the future.
Stayed 1 night in Aug 2024

8/10 Good

Yeni, Juba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As reported there above
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Peter

Stayed 4 nights in Jul 2024

10/10 Excellent

Andy, FORT MILL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, always.
Stayed 1 night in Jan 2024

2/10 Terrible

Keith, Gillespie

Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Cleanliness
Services were good
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Stayed 1 night in Jan 2024

4/10 Poor

buju

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

6/10 Okay

castro

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Furniture, Aircon, bathrooms need refurbishment
Stayed 1 night in Sep 2023

8/10 Good

Francisca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Maggie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing environment, and very clean
Stayed 1 night in Apr 2023

4/10 Poor

Graham

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I booked 2 weeks in advance but was Made to wait over half an hour to ready our rooms even though we only arrived at the hotel at 1600hrs. Miscommunication by hotel on Golf Course access resulted in me booking and traveling over 8hrs (one way) only to find out that there is a competition on and course is booked, even after I specifically asked this before booking. Had correct information been given, I would have planned my trip on a different date. Overall disappointing in comparison to previous stays at Serena. Only positive is that certain staff showed usual helpfulness and friendly atmosphere, while others not so much
Stayed 2 nights in Apr 2023

10/10 Excellent

Victor

Stayed 4 nights in Feb 2023

2/10 Terrible

Kenneth

8/10 Good

Maggie

8/10 Good

Yeni, Juba

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The place is quite , clean Only some of tools and other materials need change Lock card is poor quality
Stayed 6 nights in Sep 2022

2/10 Terrible

Alaa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check out experience
Stayed 2 nights in Mar 2022

8/10 Good

Samuel, Portland

Stayed 2 nights in Jan 2022

4/10 Poor

Lukshman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Recommended for International Business
This hotel has no ATM Machine. UBER service is generally unavailable in this area. ATM machines within 10min of the Hotel provide limited currency withdrawal. Purchasing a local SIM requires travel to distant places in order to get connected. Facebook does not work properly in the hotel
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Aaron

Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019