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Primula Beach Hotel Kuala Terengganu

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Primula Beach Hotel Kuala Terengganu

Outdoor pool, pool umbrellas, pool loungers
Exterior
Outdoor pool, pool umbrellas, pool loungers
Lobby
View from property

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • On private beach
    On private beach
  • Gym
    Gym
  • Pool
    Pool
  • Parking included
    Parking included

Explore the area

Map
Jalan Persinggahan, Kuala Terengganu, Kuala Terengganu, 11, 20400
  • KTCC Mall
    11 min walk
  • Batu Buruk Beach
    11 min walk
  • Sultan Ismail Nasiruddin Shah Stadium
    20 min walk
  • Kuala Terengganu (TGG-Sultan Mahmood)
    24 min drive

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Kuala Terengganu

A stay at Primula Beach Hotel Kuala Terengganu places you in the heart of Kuala Terengganu, within a 15-minute walk of KTCC Mall and Batu Buruk Beach. .This beach hotel is 1.1 mi (1.8 km) from Kuala Terengganu Drawbridge and 1.3 mi (2.1 km) from Istana Maziah.

What's nearby

  • KTCC Mall - 11 min walk - 1.0 km
  • Batu Buruk Beach - 11 min walk - 1.0 km
  • Kuala Terengganu Drawbridge - 2 min drive - 1.9 km
  • Kampung Cina - 3 min drive - 2.4 km
  • Pasar Payang - 3 min drive - 2.6 km

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 24 min drive

Restaurants

  • ‪Zus Coffee - ‬11 min walk
  • ‪Nasken Coffee KTCC - ‬10 min walk
  • ‪Uncle Chua Signature - ‬8 min walk
  • ‪KFC - ‬6 min walk
  • ‪Z-Bajet. Restoran - ‬7 min walk

About this property

Primula Beach Hotel Kuala Terengganu

Beachfront hotel with calming spa services
Primula Beach Hotel Kuala Terengganu offers 248 air-conditioned accommodations with minibars and safes. Cable television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 248 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include concierge services, gift shops/newsstands, and a hair salon.
Grab a bite at Bayu Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. A complimentary breakfast is included.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary breakfast is offered.
Bayu Restaurant - This restaurant overlooks the ocean.
Anjung Bistro - This restaurant overlooks the ocean.
Room service is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • Free breakfast available
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Bayu Restaurant
  • Anjung Bistro

Things to do

  • Fitness centre
  • Outdoor pool
  • Playground
  • Shopping
  • Spa services

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location

Spa

  • Massages

Accessibility

  • Lift

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Primula
Primula Beach
Primula Beach Hotel
Primula Beach Hotel Kuala Terengganu
Primula Beach Kuala Terengganu
Primula Hotel
Primula Beach Resort Kuala Terengganu Hotel Kuala Terengganu
Primula Beach Hotel
Primula Beach Kuala Terengganu
Primula Beach Hotel Kuala Terengganu Hotel
Primula Beach Hotel Kuala Terengganu Kuala Terengganu
Primula Beach Hotel Kuala Terengganu Hotel Kuala Terengganu

Primula Beach Hotel Kuala Terengganu Reviews

Reviews

6.8
Rating 10 - Excellent. 9 out of 101 reviews" "
Rating 8 - Good. 43 out of 101 reviews" "
Rating 6 - Okay. 32 out of 101 reviews" "
Rating 4 - Poor. 12 out of 101 reviews" "
Rating 2 - Terrible. 5 out of 101 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-fi was extremely slow. This can definitely be improved
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
the furniture is old enough. the elevator is gloomy. the food was not good like the time i used to stay before.
Stayed 1 night in Nov 2019

6/10 Okay

KLN

Business traveller
Disliked: Amenities, property conditions & facilities
Furnishings tired. Fittings not well maintained
Stayed 1 night in Sep 2019

10/10 Excellent

Ms, KL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best property in Kuala Terengganu
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel room is too old. Too less choice of buffet breakfest compare to previous years and expensive
Stayed 2 nights in Feb 2019

4/10 Poor

Jan, UK

Liked: Staff & service
Disliked: Property conditions & facilities
Needs updating
The hotel was generally 'tired'! Balcony doors would not open and when maintainance man came to fix them he said the runners were broken so new doors needed and that would take a long time. I suspect in 10 years time they still won't be fixed! Curtains etc very old. The room was always well cleaned. The food was generally cold, even when ordered from menu rather than the buffet. After a day we noticed a sign in the room saying tea/coffee were provided but a charge of 5 ringgit per day. Very small bottles of water in the room, which are usually complimentary were 3 ringgit. We bought a pack of 12 500ml bottles from the supermarket for 2.99 ringgit. In fact we were not charged for these services. The staff were very friendly and willing to help.
Stayed 3 nights in Sep 2018

4/10 Poor

jainal, shah alam

Disliked: Cleanliness, property conditions & facilities, room comfort
Just OK
Fair and just fine. Hotel foods - breakfast, not sufficient and limited choices.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service
Ok, average hotel
was expecting too high, but turns out this is above average hotel, around 3.5 stars.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
The facilities in the room very terrible.
Wifi is suck. only wifi without Internet connection. should be advertised as non wifi hotel. the towels is not enough. there's no towel to be placed on th toilet 's floor. Toilet's floor is very slippery. I and my friend also slipped a few times. The front desk ladies wear a lot of makeup, not polite and very slow. The bellboy even worst. My friend are pregnant and I assisting her with her luggage. While I struggling with 2 luggages, the bellboys (yes , 2 of them) do nothing and didn't even open the front door for me ( They have a very on. I just standing a few steps away from them. The staff and facilities were terrible. I won't recommend this hotel to anyone.

8/10 Good

Noraliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

ku

Liked: Staff & service
everything ok
old hotel

8/10 Good

Amir, Kuala lumpur

Liked: Staff & service
Disliked: Property conditions & facilities
Nice and good view of the sea.
One of the premier hotels in Terengganu. lost it attraction .Need total facelift to be like the olden days.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ocean view & great ICT
We love the fresh wind blows over the ocean, the variety of buffet breakfast served with it's speciality Nasi Dagang and courteous waiters will definitely make us want to re-visit Primula again..

8/10 Good

Mohd Wahid, Singapore

Liked: Cleanliness, staff & service, room comfort
Great room size
Breakfast buffet was good with both local & continental spread.

8/10 Good

Saimidatul

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Mastura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

samsudeen abd majeed, Batu Pahat, Johor.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay.....heaven..
All my family member feel happy stay at Primula Beach Resorts. We will come back again in future plan for vacation.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly stsff
Torn bed sheets and torn towels Not enough toilet roll But food reasonably good

8/10 Good

xoxo, my

Liked: Room comfort
Nice place to stay.. Not much variety of breakfast..

10/10 Excellent

Eusoof, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfaction Assured
Service was good Friendly with greetings smiles helpful Excellent breakfast value for money Good music n karaoke

4/10 Poor

Philip, South Korea

Disliked: Cleanliness, property conditions & facilities, room comfort
I hate cockroaches.
I hate cockroaches. It will be okay if you don't mind lots of cockroaches.

8/10 Good

Nur Hisyham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Zurani, Johore

Disliked: Cleanliness, property conditions & facilities
Improvements
Hotels a bit shabby. Need a proper maintenance. During sahur didnt provide any juice just a plain water. Stingy. Room a bit expensive. It is a old hotel but still Not value for money