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Queen's Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Queen's Hotel

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Outdoor pool
Family Room
Front of property - evening/night
Exterior

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
D S Senanayake Veediya, Kandy
  • Kandy Lake
    1 min walk
  • Temple of the Tooth
    4 min walk
  • Wales Park
    4 min walk
  • Kandy (KDZ-Polgolla Reservoir)
    18 min drive

Room options

Junior Double Room

  • 32 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 27 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 32 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard King

1 bedroom, minibar, in-room safe, desk

Standard King

  • 22 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

1 bedroom, minibar, in-room safe, desk

Standard Triple Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Kandy

A stay at Queen's Hotel places you in the heart of Kandy, steps from Kandy Lake and 3 minutes by foot from Natha Devale. .This hotel is 0.3 mi (0.4 km) from Wales Park and 0.4 mi (0.6 km) from Kandy Clock Tower.

What's nearby

  • Kandy Lake - 1 min walk
  • Temple of the Tooth - 4 min walk
  • Wales Park - 4 min walk
  • Royal Palace of Kandy - 8 min walk
  • Kandy General Hospital - 16 min walk

Getting around

  • Kandy Railway Station - 11 min walk
  • Bandaranaike Intl. Airport (CMB) - 161 min drive

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬4 min walk
  • ‪Salgado Hotel & Bakery - ‬4 min walk
  • ‪The Empire Café - ‬1 min walk
  • ‪Soul Food - ‬5 min walk
  • ‪Burger King - ‬4 min walk

About this property

Queen's Hotel

Colonial hotel with 2 restaurants and free valet parking
Queen's Hotel offers 91 accommodations with minibars and safes. Rooms open to balconies. Cable television is provided.

Bathrooms include showers, bidets, and complimentary toiletries. This Kandy hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 91 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Queen's Hotel has 2 restaurants serving breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant specializes in Chinese cuisine.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 8 for adults and USD 4 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 8 for adults and USD 4 for children
  • Airport shuttle fee: USD 75 per room (one-way)
  • Airport shuttle fee per child: USD 75
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Queen's Hotel Kandy
Queen's Kandy
Queens Hotel Kandy
Queen's Hotel Hotel
Queen's Hotel Kandy
Queen's Hotel Hotel Kandy

Queen's Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 28 out of 146 reviews" "
Rating 8 - Good. 59 out of 146 reviews" "
Rating 6 - Okay. 30 out of 146 reviews" "
Rating 4 - Poor. 15 out of 146 reviews" "
Rating 2 - Terrible. 14 out of 146 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

NIKOLAOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great Hotel
Stayed 1 night in Aug 2024

6/10 Okay

dominique, london

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
never had such a bad experience checking in, the girl (with glasses) at the reception was so rude it was laughable, I really got no idea how she got the job. the hotel is really nice and close to everything, but the rooms facing the main street get really noisy at night, the it gets quiet from 11 pm until 4am when the traffic (trucks, buses ect..) start again. ok for the location , the beauty of the hotel, the swimming pool, the bar , but avoid if you want some sleep . remember, be aware of the ignorant unprofessional lady at the reception! be ready to wait for a long time ! a long queue of people complaining when I left!
Stayed 2 nights in Feb 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Keep your sense of humour and you'll get through the half to one hour check in process and you'll start to enjoy this quirky, totally inefficient hotel in the perfect location opposite the Temple of the Tooth. It's unapologetically rundown - but if you love heritage hotels you'll love this place. It has a nice restaurant with really lovely staff. It's the reception staff that desperately need training in how to deal with customers. We had zero explanation of why we were kept waiting for over half an hour. Very poor communication and generally inept. But again, get through the check in process and you'll be in heritage bliss - well, maybe not 'bliss' but you'll probably love the place anyway.
Stayed 2 nights in Jan 2024

6/10 Okay

daljeero

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property need an update, our bed roof leaked during a downpour the towels were old stained and had holes in them
Stayed 3 nights in Jan 2024

4/10 Poor

Ian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is desperately in need of a complete overhaul - my room was riddled with damp and mould with ineffective air conditioning. The staff are lovely and are the hotel's only saving grace.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful old hotel with great staff! Restaurant provided buffet meals at a reasonable price.
Stayed 1 night in Dec 2023

2/10 Terrible

Dhanushka

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Hotel in Kandy
If you like historic hotels this is for you. In a perfect location by the lake and opposite the Temple of the Tooth. The interior takes you right back to the 19th Century with its wooden floors and antique bar. The dinning room is old fashioned with a good mix of western and Sri Lankan food. Staff are very helpful and friendly. Everything about this hotel is the opposite of a modern bland corporate hotel. Staying here is an experience.
Stayed 4 nights in Jan 2023

10/10 Excellent

Haitham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2023

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very central. Very close to main attraction daladaha maligawa.
Stayed 1 night in Dec 2022

10/10 Excellent

mallory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property in a very convenient and safe location. Very friendly and helpful staff.
Stayed 1 night in Dec 2022

4/10 Poor

Alexander

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Very tired and run down building and rooms. The bar was ok and the staff were friendly but I wouldn’t recommend staying here to anyone that I liked.
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are exceptionally nice. The hotel manager in particular personally welcomed us when we arrived. The cleaning crew and bellhop were very friendly.
Stayed 1 night in Feb 2020

8/10 Good

Hirammya, Sri Lanka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice experience at the hotel. We mainly booked Queens because of it's historical value, location and the pool.
Stayed 1 night in Feb 2020

6/10 Okay

Sarah, Faversham

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Very tired and in need of an update but somehow charming like it was from another era. Room very noisy but nice pool
Stayed 2 nights in Feb 2020

4/10 Poor

RS, Toronto

Travelled with family
Disliked: Amenities, property conditions & facilities
The location of the the property is the best. Right across from the temple of the tooth relic. Walkable to restaurants and shops. The property needs to be updated. Hot water was hit and miss. The staff need to be more attentive. Breakfast was acceptable. Definitely not worth the price.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
This is a heritage hotel with lots of history and class but unfortunately it's maintenance hasn't kept up with it's reputation. The bathrooms need to be updated. It is otherwise clean and adequate for a night's stay.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty..............................................................................................................................
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Everything very close by. The room was very clean. The decor could do with a refresh but in general everything was good.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Gavin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
It was a great place to stay you have to remember it is a really old hotel the staff were great I would stay there again
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Love the history, beautiful old building! Piano player in the evening, nice bar, good pool. The renovations are a bit dodge, but the place is great
Stayed 1 night in Nov 2019

2/10 Terrible

Nilu, Sydney

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Run down, badly needs a renovation. Not worth the price..
Stayed 1 night in Oct 2019

10/10 Excellent

Ceylon Tours

Stayed 1 night in Aug 2019