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Candlewood Suites Aurora-Naperville, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Aurora-Naperville, an IHG Hotel

Exterior
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Fridge, microwave, stovetop, dishwasher
Property amenity
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Kitchen
  • Air conditioning

Explore the area

Map
2625 W Sullivan Road, Aurora, IL, 60506
  • Splash Country Waterpark
    6 min drive
  • AMITA Health Mercy Medical Center Aurora
    7 min drive
  • Aurora University
    8 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    48 min drive

Room options

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (1 Queen Bed)

  • 57 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible, Tub)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Accessible, Roll Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comm, Accessible, Roll Shwr)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Comfort Inn & Suites North Aurora - Naperville

Pool
Breakfast included
Pet-friendly
Parking included
4.1 out of 5, Very good, (599)
The price is AU$134
for 1 night
includes taxes & fees
10 Dec - 11 Dec
Comfort Inn & Suites North Aurora - Naperville

About the area

Aurora

Located in Aurora, Candlewood Suites Aurora-Naperville, an IHG Hotel is in the business district, within a 10-minute drive of Splash Country Waterpark and Aurora University. .This hotel is 5.3 mi (8.5 km) from Paramount Theater and 5.6 mi (9 km) from Hollywood Casino Aurora.

What's nearby

  • Aurora University - 8 min drive - 6.3 km
  • Chicago Premium Outlets - 9 min drive - 10.4 km
  • Hollywood Casino - 10 min drive - 8.4 km
  • Paramount Theater - 10 min drive - 8.6 km
  • Hollywood Casino Aurora - 10 min drive - 9.1 km

Getting around

  • Aurora Transportation Center - 10 min drive
  • Chicago, IL (DPA-Dupage) - 22 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Mother's Pancake House - ‬4 min drive
  • ‪Panera Bread - ‬16 min walk
  • ‪Primos Tacos - ‬8 min drive
  • ‪Chipotle Mexican Grill - ‬12 min walk

About this property

Candlewood Suites Aurora-Naperville, an IHG Hotel

Hotel with free parking, in the vicinity of Splash Country Waterpark
Candlewood Suites Aurora-Naperville, an IHG Hotel offers 83 accommodations with DVD players and complimentary newspapers. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Aurora hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 83 guestrooms, featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and shopping on site. This hotel also features a television in a common area, a picnic area, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Aurora-Naperville, an IHG Hotel.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • DVD player
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
1 total (up to 30 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Aurora-Naperville
Candlewood Suites Hotel Aurora-Naperville
Candlewood Suites Aurora - Naperville Hotel Aurora
Candlewood Suites Aurora-Naperville Hotel
Candlewood Suites Aurora Naperville
Candlewood Suites Aurora Nape

Candlewood Suites Aurora-Naperville, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 279 out of 648 reviews" "
Rating 8 - Good. 152 out of 648 reviews" "
Rating 6 - Okay. 82 out of 648 reviews" "
Rating 4 - Poor. 58 out of 648 reviews" "
Rating 2 - Terrible. 77 out of 648 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Sreekrishna

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
FIX THE SHOWERS ! The water pressure in the bathroom is horrible. Its a trickle at best !
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 1 night in Aug 2024

10/10 Excellent

Andolf

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2024

10/10 Excellent

john

Stayed 1 night in Aug 2024

2/10 Terrible

Aliyah

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried to cancel my hotel room while I was in LABOR. Literally LABOR. I was 38 weeks and they wouldn’t allow it.
Stayed 1 night in Jul 2024

10/10 Excellent

Deneiva

Clean neat and nice
Stayed 1 night in Jul 2024

6/10 Okay

Luigi

Travelled with family
Disliked: Property conditions & facilities
Hotel was clean and staff was nice. However the areas felt a little sketch and unsafe.
Stayed 1 night in Jul 2024

10/10 Excellent

Richie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place! Liked the gym.
Stayed 3 nights in Jun 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

JORGE

Liked: Cleanliness
Stayed 4 nights in Jul 2024

4/10 Poor

Krystle

Travelled with partner
Disliked: Cleanliness, amenities
I stayed at the property for my birthday. I woke up the next morning to make some coffee and it was an old coffee bag still left in the coffee maker that had molded so bad, it was disgusting. I spoke with the guy at the front desk about it and he told me they would take $20 off my stay when I check out. I checked out on Sunday July 14th. I called that Wednesday because I see that I was never credited the $20. The guy told me he would get back to me. I haven’t heard from him since. I tried to dispute it thru my bank, but wasn’t able to. I’m very disappointed with them and would never stay there again. Even after the coffee incident, I went to chill on the patio and it was filled with spider webs and was infested with bugs. Don’t recommend
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great service, location and very comfortable and clean!!
Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Gene H

Liked: Cleanliness, staff & service, property conditions & facilities
Some of the people there at the time was questionable.
Stayed 3 nights in Jun 2024

6/10 Okay

Anahi

Stayed 1 night in Jun 2024

10/10 Excellent

Roberto

Stayed 1 night in Jun 2024

4/10 Poor

Anthony

Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Jonathan

Travelled with partner
Liked: Cleanliness
The Kitchen Sink Was Draining Slow
Stayed 2 nights in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
I just ask the quietness, the easy parking condition and it's safe from what I noticed
Stayed 2 nights in May 2024

6/10 Okay

Lisa

Disliked: Property conditions & facilities
Very dirty. I went to target and bought my own cleaning wipes to clean the splatter on the bathroom door. Will not be staying at IHG again.
Stayed 1 night in May 2024

6/10 Okay

Nancy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
There was person sleeping in the fitness room, on the floor. Prior to arrival, I tried for most of the afternoon into the early evening to contact the front desk or anyone extension but my call was never answered. I did call the national number and was helped immediately. The front desk clerk was very nice when we checked in. The room was nice and very clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Syreeta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly and accommodating staff. Enjoy each stay there and feel very welcomed!
Stayed 4 nights in Apr 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The world needs more Robert’s!!!
When I came to check in the first day I was in a lot of pain from an injury. All I wanted to do was rest. The employees were kind and courteous and made me feel right at home. Every time I came to the lobby or had an inquiry or needed something, the staff was warm friendly and welcoming. I want to mainly give Robert a shot out and make sure everyone knows what a helpful manager the Aurora, IL location has. Robert was beyond helpful and kind and always asking me if I needed help due to my injury. And he ALWAYS kept a smile on his face! The world needs more Robert’s!
Stayed 1 night in Apr 2024