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Birch Hill Suites Kansas City – Independence

2.0 star property

Photo gallery for Birch Hill Suites Kansas City – Independence

Desk, bed sheets
Property amenity
Reception
Exterior
Fridge, microwave, stovetop

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View map
14800 E 42nd St S, Independence, MO, 64055
  • Place, Midwest Genealogy Center
    ‪3 min drive‬
  • Place, Kauffman Stadium
    ‪5 min drive‬
  • Place, GEHA Field at Arrowhead Stadium
    ‪6 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪35 min drive‬

Room options

View all photos for Economy Studio, 2 Queen Beds, Non Smoking

Economy Studio, 2 Queen Beds, Non Smoking

Economy Studio, 2 Queen Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Studio, 1 Queen Bed, Non Smoking

Desk, bed sheets

Economy Studio, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Studio, 1 Queen Bed

Desk, bed sheets

Economy Studio, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About the area

Independence

When you stay at Birch Hill Suites Kansas City – Independence in Independence, you'll be near the airport, within a 10-minute drive of Kauffman Stadium and GEHA Field at Arrowhead Stadium. .This hotel is 11.6 mi (18.6 km) from Kansas City Convention Center and 13.6 mi (21.9 km) from Harrah's Casino.

What's nearby

  • Midwest Genealogy Center - 3 min drive - 3.2 km
  • Kauffman Stadium - 5 min drive - 7.5 km
  • GEHA Field at Arrowhead Stadium - 6 min drive - 8.6 km
  • Kansas City Convention Center - 14 min drive - 21.1 km
  • Harrah's Casino - 17 min drive - 28.3 km

Getting around

  • Independence Station - 12 min drive
  • Kansas City International Airport (MCI) - 34 min drive

Restaurants

  • ‪Burger King - ‬11 min walk
  • ‪Cracker Barrel - ‬4 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Mama Garden - ‬16 min walk
  • ‪Tool Shed Lounge - ‬17 min walk

About this property

Birch Hill Suites Kansas City – Independence

Suburban hotel in Independence with free parking
Birch Hill Suites Kansas City – Independence offers 120 accommodations, which are accessible via exterior corridors. Kitchenettes offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations.

32-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

Make yourself at home in one of the 120 guestrooms, featuring kitchenettes with refrigerators and stovetops. 32-inch flat-screen televisions are provided, with cable programming available. Conveniences include desks and microwaves, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include express check-out, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (61 centimetre high)
  • Lever door handles
  • Lift (74 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.
This property allows guests 18 or over to check in with valid military ID.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 10 per pet, per day, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crossland Hotel Independence Kansas City
Crossland Kansas City Independence
Crossland Kansas City Independence Aparthotel
HomeTowne Studios Kansas City Independence MO Aparthotel
HomeTowne Studios Kansas City Independence MO
Towne Stuos Kansas City Inpen
HomeTowne Studios Kansas City Independence MO
Birch Hill Suites Kansas City – Independence Hotel
Birch Hill Suites Kansas City – Independence Independence
HomeTowne Studios Kansas City Independence MO by Red Roof
HomeTowne Studios by Red Roof Kansas City Independence MO
Birch Hill Suites Kansas City – Independence Hotel Independence

Birch Hill Suites Kansas City – Independence Reviews

Reviews

5.8
Rating 10 - Excellent. 194 out of 1001 reviews
Rating 8 - Good. 206 out of 1001 reviews
Rating 6 - Okay. 162 out of 1001 reviews
Rating 4 - Poor. 142 out of 1001 reviews
Rating 2 - Terrible. 297 out of 1001 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Heather

Stayed 1 night in Oct 2025

8/10 Good

Lisha

Liked: Cleanliness, staff & service, property conditions & facilities
Jaime is the best in the office. they are all good at what they do and i appreciate everything they do and have helped me with .
Stayed 8 nights in Oct 2025

2/10 Terrible

Sierra

Stayed 1 night in Oct 2025

8/10 Good

Heather

Stayed 1 night in Oct 2025

6/10 Okay

Jermaine

Liked: Cleanliness, staff & service, room comfort
Look ok
Stayed 1 night in Oct 2025

8/10 Good

Gail

Liked: Staff & service, room comfort
Front desk staff was professional and informative. Room temp was controllable. Could have been cleaner. Refrigerator was not level and would rock when opening the door. Plenty of lighted parking.
Stayed 1 night in Oct 2025

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very dangerous area- do not stay here. Broken down cars in the parking lot. Front desk is not manned or open. Immediately upon arrival- lots of people milling around checking out our vehicle and us. Drug affected people in the parking area. We did not stay as it was a very bad situation.
Stayed 1 night in Oct 2025

8/10 Good

Heather

Stayed 1 night in Oct 2025

2/10 Terrible

Sierra

Stayed 1 night in Oct 2025

8/10 Good

Nicole

Stayed 7 nights in Oct 2025

2/10 Terrible

Amy

Disliked: Cleanliness, amenities, property conditions & facilities
Will never stay there a again. It has roaches, next to the interstate. I chose not to leave the room after it got dark to get supper because I didn't feel safe.
Stayed 1 night in Sep 2025

2/10 Terrible

rebecca

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The day we checked it first off we were supposed to have a room with double beds got a call stating that they didn’t have any double bed rooms. So we ended up with two single rooms one room was the second to last room on the east side of the building and the other room was the last room on the east side of the building. Inconvenient to be away from the people we were staying with. The rooms were dirty, the one door had cooper wire sticking out of it. That didn’t feel safe. The lady was rude at the front desk. We walked around the rooms and decided that we were gonna go down and see about getting a refund because we were not gonna stay there. The lady at the desk said nope to the refund she was rude about it. We ended up going to a days inn and had better experience there. And we still never got our money back. We literally went to the rooms looked around and agree to go to different hotels
Stayed 2 nights in Oct 2025

2/10 Terrible

Mat

Stayed 3 nights in Oct 2025

10/10 Excellent

Courtney

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2025

2/10 Terrible

Dustin

Disliked: Staff & service, property conditions & facilities, room comfort
Whoever ownes this hotel needs to fire the gm not only for her total disrespect towards the customer, but for her hairstyle as well.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joni

Stayed 1 night in Oct 2025

10/10 Excellent

Jermaine

Stayed 1 night in Oct 2025

2/10 Terrible

Bethany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never went to a room. As soon as i was handed my room keys befor i even left the office i gave them right back to the manager. Absolutely horrible woman, filthy horrible place, and she refused to give me a refund which was $349.84. She told me she couldnt refund my money but since i wasnt staying at all and had never went in the room she would leave a note and talk to her supervisor the next day and her supervisor could refund my money. NOPE And i disputed it with CHIME who denied the dispute do to lack of evidence. Since technically i checked in. This place is awfull, there are homeless people in the parking lot and on the stairs, drug needle in the parking lot, trash is overflowing (and someone digging through it) almost every trash can including the one by the office.a car with loud vulgar bass rap music out front of the office, people smoking weed, the manager was hanging out out front too with a cigarette in her mouth acting very unprofessional.The entire place was awful, i felt very uncomfortable, unsafe. And the room was rented out less than 24 hours later. But i paid for it for 5 nights, and was refused a refund. So they were paid twice for it im sure. I was approached on the way to my vehicle and asked if i "had a man", and if i had a cigarette by a very nasty man with a pint of whiskey in his hand and no teeth. I cant even imagine what the rooms look like. There is no other contact info anywhere for corporate, customer service, a supervisor etc. I want my money!
Stayed 4 nights in Sep 2025

4/10 Poor

James

Travelled with partner
Liked: Cleanliness, staff & service
The shower never got hot was maybe lukewarm at best other than that not a bad stay
Stayed 1 night in Oct 2025

4/10 Poor

APRIL

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Just needed to sleep 😴

Exactly what you pay for, isn't the best! i didnt see any bugs of any sort which was good! Literally just to sleep . Good price. But nothing like the pictures.
Stayed 1 night in Oct 2025

6/10 Okay

Christopher

Tv remote was broken and the room wasn't the cleanest but I've stayed in worse at no bed bugs and it had a stove, microwave and refrigerator, was great for the cost!
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Nicole

Stayed 7 nights in Sep 2025

2/10 Terrible

Megan

Stayed 2 nights in Sep 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great nights sleep at a great price.

I got in late, i was speedily checked in, slept well in a clean room, with very adequate a/c. I slept late to get caught up in peace. Checked out 30 minutes before check out time at 11am
Stayed 1 night in Sep 2025