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SpringHill Suites by Marriott Kansas City Plaza

2.5 star property

Photo gallery for SpringHill Suites by Marriott Kansas City Plaza

Property amenity
Indoor pool
Free daily continental breakfast
1 bedroom, desk, iron/ironing board, free WiFi
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
4500 Madison Ave, Kansas City, MO, 64111
  • Nelson-Atkins Museum of Art
    ‪18 min walk‬
  • Uptown Theater
    ‪3 min drive‬
  • Crown Center
    ‪6 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds (Hearing Accessible)

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Hearing Accessible)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Hearing Accessible)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Kansas City

Located in Kansas City (West Plaza), SpringHill Suites by Marriott Kansas City Plaza is within a 10-minute drive of Crown Center and LEGOLAND® Discovery Center. .This hotel is 7.9 mi (12.7 km) from Kauffman Stadium and 8.2 mi (13.2 km) from GEHA Field at Arrowhead Stadium.

What's nearby

  • Nelson-Atkins Museum of Art - 18 min walk - 1.5 km
  • University of Missouri-Kansas City - 19 min walk - 1.7 km
  • Uptown Theater - 3 min drive - 2.2 km
  • Crown Center - 6 min drive - 4.6 km
  • LEGOLAND® Discovery Center - 6 min drive - 5.0 km

Getting around

  • City Market Tram Stop - 8 min drive
  • Kansas City Union Station - 12 min drive
  • Kansas City International Airport (MCI) - 30 min drive

Restaurants

  • ‪Made In Kansas City Marketplace - ‬12 min walk
  • ‪Andy's Frozen Custard - ‬9 min walk
  • ‪McCormick & Schmick's Seafood & Steaks - ‬10 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Shake Shack - ‬13 min walk

About this property

SpringHill Suites by Marriott Kansas City Plaza

Hotel in Kansas City with free breakfast and a 24-hour fitness center
SpringHill Suites by Marriott Kansas City Plaza offers 96 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 96 guestrooms featuring refrigerators and microwaves. 55-inch LCD televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kansas City? This hotel has 324 square feet (30 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 15 metres
  • Street parking available
  • Covered parking on site (USD 18 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 324 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites by Marriott Kansas City Plaza Hotel
SpringHill Suites by Marriott Kansas City Plaza Kansas City
SpringHill Suites by Marriott Kansas City Country Club District

SpringHill Suites by Marriott Kansas City Plaza Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 385 out of 554 reviews
Rating 8 - Good. 103 out of 554 reviews
Rating 6 - Okay. 34 out of 554 reviews
Rating 4 - Poor. 17 out of 554 reviews
Rating 2 - Terrible. 15 out of 554 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service and comfy rooms! Very confining to the Plaza area. Highly recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
There was absolutely no on-site or even nearby parking for guests arriving late; the front desk staff was extremely rude about it and wouldn’t even give recommendations on where to park. After leaving two of our vehicles overnight in a local garage, both cars had warnings from the cops about parking there overnight. When asked by the front desk staff if I preferred room service, I inquired if it was at an extra cost. When told room service was included in the daily rate, I gladly and thankfully agreed to it. However, in staying from Tuesday, March 13 through Saturday, March 16, room service never came into my room one time. There was a stain on the comforter I noticed the first night, by which I left a note, requesting a clean one (which never happened). The dirty towels piled up on the bathroom floor and I ran out of clean ones, having to ask for additional from the housekeeper passing by, cleaning other rooms. The trash in the bathroom was never emptied. Both the body wash and conditioner ran out in the shower, as did the two rolls of toilet paper (there were no extra available anywhere in the bathroom). I left notes around the room, asking for all of these things to be taken care of, but it was obvious that housekeeping never entered my room during my stay. Needless to say, I was very disappointed, especially because I had been specifically asked by the front desk staff if I wanted room service or not.
Stayed 4 nights in Mar 2025

10/10 Excellent

Dannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Cheryl, Farmington

Travelled with family
Disliked: Staff & service, amenities
The hotel overbooked myself and 8 other clients. We had to settle for a room that was too small/unkept for our needs. It was not particularly clean. Staff/Management blamed all issues on Expedia which was not true. Parking was awful/dangerous. Overall not a pleasant stay. Will not stay there again and would definitely not recommend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Freeda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star Experience

Our 1 Night stay was beyond expectations! We will definitely be back - we were surprised by the SHK staff with birthday balloons and bday card! From lobby to gym to room, it was all spotless! Great customer service! The lady who worked night on 3/7 deserves a huge shout out! She made sure we had a parking spot and took care of us.
Stayed 1 night in Mar 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as expected. Walking distance or the performing arts center and public transportations.
Stayed 1 night in Nov 2024

8/10 Good

Linda and Larry

Stayed 2 nights in Feb 2025

6/10 Okay

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice and clean, but the outside walkway was not taken care of and it was icy and snowy, as well as the past going into the bottom of the parking garage.
Stayed 1 night in Feb 2025

10/10 Excellent

Gracia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like the size of the room
Stayed 1 night in Feb 2025

4/10 Poor

melissa

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

FaDeanna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Bobby

Stayed 1 night in Oct 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to my job and there is a liquor store and weed dispensary across the street!!!!!!
Stayed 1 night in Jan 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great, room was nice. The only complaint was the entry to their parking garage. It was a steep downhill with a wall at the bottom, which was a little scary being wintertime with icy roads.
Stayed 1 night in Jan 2025

10/10 Excellent

Darla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😀
Stayed 1 night in Jan 2025

8/10 Good

troy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jacob

Stayed 3 nights in Dec 2024

8/10 Good

Tyrone

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Weve stayed here on several occasions. When we’re in town its out go to hotel.
Stayed 1 night in Nov 2024

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is very friendly, and the property is clean. the beds and pillows are not so great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience overall! We loved the location and the hotel was newer and clean. A bit bummed to have to pay an additional fee per-night for parking and there definitely seems to be something off about the pool. The pool room chemicals in the air burned our eyes so badly we couldn’t stand it more than an hour, just sitting poolside, and the children were all coughing after being in for <30 minutes. There were two air purifiers in there, which did not seem to be helping the air quality at all, but something seems off about the ventilation in there.
Stayed 2 nights in Dec 2024

10/10 Excellent

Regina

Stayed 3 nights in Dec 2024

4/10 Poor

Tara

Travelled with family
Ran out of food early on Saturday and Sunday, ran out of coffee, no creamer available. Room had empty shampoo and body wash
Stayed 2 nights in Dec 2024

4/10 Poor

Stacy

Stayed 5 nights in Dec 2024