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The Elms Hotel & Spa, a Destination by Hyatt Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Elms Hotel & Spa, a Destination by Hyatt Hotel

Exterior
Indoor pool, outdoor pool, pool loungers
Lobby
Breakfast, lunch and dinner served
Indoor pool, outdoor pool, pool loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
401 Regent St, Excelsior Springs, MO, 64024
  • Paradise Playhouse
    9 min walk
  • Hall of Waters and Cultural Museum
    11 min walk
  • Excelsior Golf Course
    4 min drive
  • Kansas City, MO (MCI-Kansas City Intl.)
    39 min drive

Room options

View all photos for Signature Suite, 1 King Bed with Sofa bed

Signature Suite, 1 King Bed with Sofa bed

Signature Suite, 1 King Bed with Sofa bed

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed, Accessible (Shower)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed (Royal)

Presidential Suite, 1 King Bed with Sofa bed (Royal)

Presidential Suite, 1 King Bed with Sofa bed (Royal)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Royal)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Royal)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Royal)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds (Royal)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite, 1 King Bed with Sofa bed (Parlor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Royal Suite, 1 King Bed with Sofa bed (Parlor)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed (Parlor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Queen Bed (Parlor)

  • 46 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Parlor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Parlor)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Royal)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed (Royal)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Parlor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds (Parlor)

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Excelsior Springs

With a stay at The Elms Hotel & Spa, a Destination by Hyatt Hotel in Excelsior Springs, you'll be next to a golf course, within a 15-minute walk of Paradise Playhouse and Hall of Waters and Cultural Museum. .This golf hotel is 1.5 mi (2.4 km) from Excelsior Golf Course and 2.6 mi (4.2 km) from Fence Stile Vineyards and Winery.

What's nearby

  • Paradise Playhouse - 9 min walk - 0.8 km
  • Hall of Waters and Cultural Museum - 11 min walk - 1.0 km
  • Excelsior Golf Course - 4 min drive - 2.5 km
  • Fence Stile Vineyards and Winery - 8 min drive - 4.2 km
  • Watkins Mill State Park - 11 min drive - 8.9 km

Getting around

  • Kansas City International Airport (MCI) - 39 min drive

Restaurants

  • ‪Casey's General Store - ‬6 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Wabash BBQ - ‬6 min walk
  • ‪Papa Murphys Take n Bake - ‬4 min drive

About this property

The Elms Hotel & Spa, a Destination by Hyatt Hotel

Hotel with 2 spa tubs, a quick walk to Paradise Playhouse
The Elms Hotel & Spa, a Destination by Hyatt Hotel offers 153 accommodations with iPod docking stations and safes. Beds feature down comforters. 42-inch LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Excelsior Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 17 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Make yourself at home in one of the 153 guestrooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's restaurant, Three Owls, for lunch, dinner, or brunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 7 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Excelsior Springs? This hotel has 250 square feet (23 square meters) of space consisting of conference space and 6 meeting rooms. Free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
Three Owls - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Tavern - Overlooking the pool, this brewpub serves light fare only. Open select days.
Cafe Soterian - This café serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7 AM–11:00 AM: USD 10-30 for adults and USD 10-30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Three Owls
  • The Tavern
  • Cafe Soterian

Things to do

  • 24-hour fitness centre
  • 2 hot tubs
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Cots/infant beds (surcharge)
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (250 square feet)
  • Meeting rooms - 6

Outdoors

  • Firepit
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 17 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Down duvet
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.41 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Elms Excelsior Springs
Elms Hotel
Elms Hotel Excelsior Springs
Hotel Elms
The Elms Hotel Spa
The Elms Hotel Spa
The Elms Hotel Spa a Destination by Hyatt Hotel
The Elms Hotel & Spa, a Destination by Hyatt Hotel Hotel

The Elms Hotel & Spa, a Destination by Hyatt Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1015 reviews" "
Rating 8 - Good. 269 out of 1015 reviews" "
Rating 6 - Okay. 111 out of 1015 reviews" "
Rating 4 - Poor. 57 out of 1015 reviews" "
Rating 2 - Terrible. 34 out of 1015 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

REBECCA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! EVERYONE was super kind and hospitable. It’s a beautiful property with many activities and extra amenities. Thank you Elms and thank you Jennifer the evening desk clerk. She was engaging, accommodating and a fabulous human to chat with. Highly recommend
Stayed 1 night in Aug 2024

8/10 Good

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for years. Love it but is a little pricey.
Stayed 1 night in Aug 2024

10/10 Excellent

Gage

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best.
Stayed 2 nights in Aug 2024

8/10 Good

Kim

Travelled with family
Stayed 4 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Revisited for the first time since I was kid 30 years ago. What a beautiful renovation! The grounds of the Elms were so relaxing and serene; the highlight of our stay was a late night walk under the LED torch-lit path, surrounded by lush hostas, ferns and moss-carpeted trees. We laid in a hammock between two trees, gazing at the stars with the ambience of nature providing the soundtrack. SO romantic. In the morning, we returned to this area for group yoga under the gazebo, which was heavenly. Inside, we loved how bustling the entertainment was, from the live music coming out of the lounge to the super fun paranormal tour with our superbly entertaining guide, Jay! The facilities are slickly updated but honor the history of the building with class and nuance. The underground lap pool was so cool and unique! In our room, I especially appreciated how roomy and contemporary the bathroom and shower were. The immediate area around The Elms is a mix of charming small town Main Street vibes and old houses in various states of disrepair, but it doesn’t sour the charm and elegance of The Elms whatsoever. It’s a diamond in the rough. I highly recommend a visit if you haven’t been in a while!
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Elms is a beautiful, historic hotel that has been modernized in ways that maintain its character. My room was clean & well appointed (note the “closet” was tiny). I had a breakfast & a dinner at Three Owls. Both were delicious & service was very good. I really enjoyed the pool - plenty of loungers (midweek) in both sun & shade. The pool bar has a good selection of drinks & bar food. I had a relaxing hydrafacial in the Spa. Only disappointment was that the Grotto was closed for repair. Although they knew about this days ahead of my trip, I received no notice. I would have postponed my trip as this was something I wanted to try. I asked for some consideration (Grotto charge is $75/two hours) and they applied a $50 credit to my bill. Overall, I would definitely stay here again —- but would call ahead to confirm amenities.
Stayed 2 nights in Aug 2024

6/10 Okay

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Stayed 3 nights in Jul 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa experience was excellent, we loved the grotto.
Stayed 1 night in Aug 2024

6/10 Okay

Darryl

30 dollar charge at check in
Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Leslie at the front desk was exceptional!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the style and everything they had to offer
Stayed 2 nights in Jul 2024

10/10 Excellent

Brooke

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle, Kansas City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the restraunt is convenient and offers tasty meal options.
Stayed 1 night in Jul 2024

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful outdoor areas, lots of shade if needed.
Stayed 1 night in Jul 2024

10/10 Excellent

Wes

Stayed 2 nights in Jun 2024

10/10 Excellent

Vena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Virginia

Stayed 1 night in Jul 2024

8/10 Good

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed in the restaurant. Poor choices, drab and food quality an issue.
Stayed 1 night in Jul 2024