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Das Alpenhaus Kaprun

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Das Alpenhaus Kaprun

Sundeck
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Front of property
Junior Suite, Balcony
Sauna, hot tub, steam room, body treatments, hot stone massages

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Parking available
    Parking available

Explore the area

Map
Schlossstrasse 2, Kaprun, Salzburg, 5710
  • Panoramabahn Schaufelberg
    4 min walk
  • Schaufelberg Panorama Cable Car
    4 min walk
  • Maisiflitzer
    4 min walk

Room options

View all photos for Superior Double Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room, Balcony

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Double Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

TAUERN SPA Zell am See - Kaprun

Pool
Hot tub
Breakfast included
Spa
4.6 out of 5, Wonderful, (273)
The price is AU$601
for 1 night
includes taxes & fees
8 Dec - 9 Dec
TAUERN SPA Zell am See - Kaprun

About the area

Kaprun

A stay at Das Alpenhaus Kaprun places you in the heart of Kaprun, steps from Kitzsteinhorn Alpine Center and 4 minutes by foot from Panoramabahn Schaufelberg. .This golf hotel is 11.3 mi (18.3 km) from Saalbach-Hinterglemm Ski Resort and 0.2 mi (0.3 km) from Schaufelberg Panorama Cable Car.

What's nearby

  • Maisiflitzer - 4 min walk - 0.4 km
  • Kaprun Castle - 11 min walk - 1.0 km
  • AreitXpress Cable Car - 7 min drive - 6.0 km
  • Lake Zell - 8 min drive - 7.5 km
  • Kitzsteinhorn Cable Car - 9 min drive - 6.7 km

Getting around

  • Zell am See Station - 9 min drive
  • W.A. Mozart Airport (SZG) - 80 min drive

Restaurants

  • ‪Baum Bar - ‬5 min walk
  • ‪Maisi-Alm - ‬4 min walk
  • ‪Pavillon Music-bar - ‬4 min walk
  • ‪Restaurant z Dorfkrug - ‬10 min walk
  • ‪Gastwirtschaft Tafern - ‬4 min walk

About this property

Das Alpenhaus Kaprun

Hotel in Kaprun with a full-service spa and free breakfast
Das Alpenhaus Kaprun offers 122 accommodations with minibars and safes. These individually decorated accommodations have separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Kaprun hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

ALPEN.VEDA.SPA has 5 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 122 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and separate sitting areas.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, ski storage, and shopping on site.
Satisfy your appetite for lunch or dinner at Alpenhaus Restaurant, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kaprun? This hotel has 2476 square feet (230 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Alpenhaus Restaurant - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 12 per night; includes in/out privileges)
  • Electric car charging station on site
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Alpenhaus Restaurant

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (2476 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • Lift

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Individually decorated
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 19 per pet, per night
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 12 per night (in/out privileges)
  • Pet fee: EUR 19 per pet, per night
  • Late check-out fee: EUR 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The seasonal pool will be open from June to September
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpenhaus Kaprun
Das Alpenhaus
Das Alpenhaus Hotel
Das Alpenhaus Hotel Kaprun
Das Alpenhaus Kaprun
Kaprun Alpenhaus
Kaprun Das Alpenhaus
Das Alpenhaus Kaprun Hotel
Steigenberger Hotel Kaprun
Das Alpenhaus Kaprun Hotel
Das Alpenhaus Kaprun Kaprun
Das Alpenhaus Kaprun Hotel Kaprun

Das Alpenhaus Kaprun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 164 out of 292 reviews" "
Rating 8 - Good. 106 out of 292 reviews" "
Rating 6 - Okay. 14 out of 292 reviews" "
Rating 4 - Poor. 5 out of 292 reviews" "
Rating 2 - Terrible. 3 out of 292 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Saleh

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Very bad
I was given the worst room in the When I asked them to change my room, they excused themselves by saying that the hotel was fully booked and that I had another room for another guest. This is disgusting discrimination. I will not repeat the experience. They ruined my vacation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ahmed

Liked: Staff & service, property conditions & facilities
Need more enhancement in the rooms.. but overall the place is wonderful.
Stayed 2 nights in Aug 2024

10/10 Excellent

laura, charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property; great buffet for breakfast and dinner; awesome pool and Spa, excellent staff, perfect location! We will be back!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in a wonderful place.
We actually hoped to stay in Zell am See, but this location in Kaprun turned out to be a better choice. The hotel is in a great location and the food served for meals was a gourmet experience. We greatly enjoyed our stay here.
Stayed 2 nights in May 2024

10/10 Excellent

Simela, Astoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy room, comfy bed, all clean. The staff is super friendly, the food is delicious with many options and we would stay here 100 times over! Highly recommend! And the SPAAAA! Will have you so refreshed! Definitely get a massage and facial! Also many sauna/steam room options! Love it!
Stayed 10 nights in Apr 2024

10/10 Excellent

Odd, Potomac

Stayed 3 nights in Feb 2024

10/10 Excellent

Claire Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!
I have been coming to Kaprun for over 25 years but this is the first time I have stayed at this hotel. I absolutely loved it and will definitely be back.
Stayed 7 nights in Jan 2024

10/10 Excellent

Gilbert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, facilities and food
Stayed 3 nights in Jan 2024

10/10 Excellent

Odd

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

junghoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Sabah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing and the staff are just as attentive, kind and accommodating. A few staff members to name *Dining Staff* Prasanth Juan Alexis Nadja Hrvoje Ronny *Reception Staff* Martina Mahmoud Sorry, didnt catch everyones names but i cant think of a single staff member who didnt help, greet or simply make us comfortable throughout out stay. I went on a activity lumbered itinerary with my 2 sisters, the hotel gave us summer cards which include bus transport and so many different activities which are free! I was amazed and saved so much not having to pay, such a helpful touch from Das Alpenhaus hotel. We appreciate all your kind service and will be not only recommending you to others but also paying another visit in winter season ourselves! Look forward to staying with you wonderful people again! Thank you!
Stayed 4 nights in Sep 2023

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, breakfast buffet was fabulous and rooms were very clean.
Stayed 1 night in Aug 2023

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Hurdeep

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Lovely hotel, great loaction
We had a lovely stay as a group. The rooms were comfortable and clean, the food was excellent, and it was 2 minutes walk to the ski lifts.
Stayed 7 nights in Mar 2023

10/10 Excellent

Panaite

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located directly on Kaprun centre and you can reach the slopes within 350 meters from hotel. This is the biggest advantage of your winter holiday. The hotel is very well equipped with beautiful spa area divided to adults only and family area. They have also big size swimming pool with jacuzzi. Breakfast and dinner is slightly above average. But for us was the service of all members of staff that were are very friendly and helpful.

10/10 Excellent

Yehavi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I've been in.
We reserved one night, and after being at the hotel we've added another night since we were very satisfied. Clean and nice hotel.
Stayed 1 night in Oct 2022

10/10 Excellent

Mohd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , comfortable, save and very friendly staff Location is very good in the center
Stayed 2 nights in Aug 2022

6/10 Okay

Fatmah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Das hotel review
Receptionist was very rude, her machine didn’t work to hold the money and her altitude was very bad, it took more than 30 minutes to get the check in over with. Parking costs 12 euros a day which was not mentioned in the booking details. We stayed for 5 days and The restaurant staff was rude most of the time. There is no AC in the hotel and it was extremely hot during the day
Stayed 5 nights in Jul 2022

10/10 Excellent

Petra

Stayed 3 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pre-Austrian Lockdown Ski Trip - Superb
We had a fantastic stay at the Alpenhaus in November 2021, the welcome, the levels of service, the food, the bedrooms....all were fantastic and we had no cause to complain about any of those aspects. Had a room with a balcony with gorgeous views of the Kitzsteinhorn (when the mist allowed). The spa/pool areas were also really good, and included in the hotel rates (no need to visit the Tauern Spa elsewhere in town - which is great, albeit expensive). Wouldn't hesitate to return, hopefully soon :-)
Stayed 9 nights in Nov 2021

4/10 Poor

Abdullah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never get back there
It was terrible stay not clean at all dirty pillows
Stayed 3 nights in Oct 2021

10/10 Excellent

Maria-Theresia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to slow down
Amazing atmosphere, great service. Good to relax
Stayed 1 night in Jul 2020