Elias the bellman...excellent.. this property is overrated, and I cannot absolutely believe that this has been rated a five star property… The hospitality that Greece is known for its not here.
The Dome Restaurant is trying to act like a Michelin restaurant with an unappealing menu… Not one simple thing was found for weary travelers… The next day they informed us that there was a barcode for the room service menu… Unfortunately, it was under the phone! No guest services menu in the room… A room in need of refurbishment… Carpeting that has seams coming apart the hotel is tired… It takes more than an oversized pool to make a five-star hotel… I would suggest that management start with the women in the lounge and the waitress in the dining room that couldn't be bothered and left us sitting for 28 minutes after our meal just waiting for a check… It was not busy. The restaurant was cavernous, but had no problem, entertaining loud groups of people till 3 AM in a courtyard setting with a giant pool that echoed every sound, yes, our doors were closed and the air conditioning was on high grossly overrated… We left after one night on a two night prepaid reservation to find hospitality and clean, comfortable room at half the price with no attitude,.
Not a five star property by any means.