6/10 Okay
maria, temple
Travelled with family
23 Sept 2024
Liked: Amenities, property conditions & facilities
I returned to this hotel because I found it perfect a year ago. I recommended it to my family, and we stayed there. However, the first room we were given had a strong musty smell, like the carpet was damp and not properly dried. They changed our room to one without carpet, but the hallway still smelled the same. The room felt humid and hot, almost like a sauna, and even with the air conditioning on, it didn’t cool down much.
A negative point is that there’s no full-length mirror, which is quite inconvenient, especially for women. Parking was fine and accessibility was good. Check-in was quick and the staff member was friendly. However, when I checked out, I accidentally took my key card with me and found it inconvenient to return it and notify them of my departure. When I thanked the staff member, she didn’t respond at all.
maria
Stayed 1 night in Sep 2024