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Best Western Brome Grange

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Brome Grange

Bar (on property)
Indoor wedding
Exterior
Lounge
Suite, 1 King Bed, Non Smoking (Canopy Bed)

Reviews

7.4 out of 10

Good

Popular amenities

  • Spa
  • 24/7 front desk
  • Room service
  • Bar
  • Laundry
  • Breakfast available

Explore the area

Map
Norwich Road, Brome, Eye, England, IP23 8AP
  • Bressingham Steam and Gardens
    9 min drive
  • Snetterton Race Circuit
    22 min drive
  • Banham Zoo
    22 min drive
  • Norwich (NWI-Norwich Intl.)
    45 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking (Canopy Bed)

Suite, 1 King Bed, Non Smoking (Canopy Bed)

Suite, 1 King Bed, Non Smoking (Canopy Bed)

  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

  • 8 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Accessible, Non Smoking

Standard Room, 2 Single Beds, Accessible, Non Smoking

Standard Room, 2 Single Beds, Accessible, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • 8.9 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Single Bed, Non Smoking

Superior Room, 1 Single Bed, Non Smoking

Superior Room, 1 Single Bed, Non Smoking

  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Eye

Located in Eye, Best Western Brome Grange is in a rural location, within a 5-minute drive of Diss Golf Club and Scole Pocket Park. .This spa hotel is 2.1 mi (3.4 km) from Frenze Beck Nature Reserve and 2.2 mi (3.5 km) from Victoria Centre Retail Park.

What's nearby

  • Bressingham Steam and Gardens - 9 min drive
  • Snetterton Race Circuit - 22 min drive
  • Banham Zoo - 22 min drive
  • Framlingham Castle - 28 min drive
  • University of East Anglia - 28 min drive

Getting around

  • Diss Station - 4 min drive
  • Norwich (NWI-Norwich Intl.) - 45 min drive

Restaurants

  • ‪Lee's Cottage - ‬4 min drive
  • ‪Cocoa Mama Chocolaterie - ‬4 min drive
  • ‪The Swan - ‬7 min drive
  • ‪Morrisons Cafe - ‬5 min drive
  • ‪Eye Fish & Chip Shop - ‬4 min drive

About this property

Best Western Brome Grange

Hotel in Eye with spa services and a 24-hour front desk
Best Western Brome Grange offers 40 accommodations with DVD players and safes. This Eye hotel provides complimentary wireless Internet access.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
Make yourself at home in one of the 40 guestrooms featuring DVD players. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Relax and unwind with massages, body treatments, and facials. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Grab a bite to eat at the Courtyard, a restaurant where you can take in the garden view, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Courtyard - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.
The Knight's - Onsite bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 12 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Courtyard
  • The Knight's

Things to do

  • Spa services

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • DVD player
  • TV

Food and drink

  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 12 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Brome Grange Hotel Eye
Best Western Brome Grange Hotel
Best Western Brome Grange Eye
Best Western Brome Grange Eye
Best Western Brome Grange Hotel
Best Western Brome Grange Hotel Eye

Best Western Brome Grange Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 84 out of 319 reviews" "
Rating 8 - Good. 113 out of 319 reviews" "
Rating 6 - Okay. 61 out of 319 reviews" "
Rating 4 - Poor. 41 out of 319 reviews" "
Rating 2 - Terrible. 20 out of 319 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Disliked: Staff & service, property conditions & facilities
Bed was hard, breakfast was cold and either over cooked or undercooked. Staff were rude
Stayed 2 nights in Sep 2024

6/10 Okay

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night in eye
Nice hotel for a short stay
Stayed 1 night in Sep 2024

6/10 Okay

Liam

Business traveller
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointing
Check in person who wasn’t welcoming couldn’t operate computer because he didn’t have a login access and had to phone another member to use their password Never gave us any verbal info about breakfast times/location etc. when we asked about dinner in restaurant he was very vague. Breakfast was a shambles only one person working in room doing everything the buffet wasn’t replenished e.g no juice,milk, pastries, jam.Some guests were also clearing tables to sit down as the waitress couldn’t do everything. Wasn’t her fault she should’ve had help. The dinner in restaurant was good and the room had a very comfortable bed
Stayed 1 night in Aug 2024

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Perfect for a base hotel when travelling
Tired hotel but with renovations being started. Reception staff could not have been more helpful. Restaurant and kitchen staff very understaffed and not very professional
Stayed 2 nights in Aug 2024

8/10 Good

Nick

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
Nice comfortable room in a good location.
Stayed 1 night in Jul 2024

2/10 Terrible

paul

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked through this website and was the biggest mistake ever !!!! Ended up paying twice for the property and Expedia cancelled my stay the afternoon of my stay and didn’t tell anyone .. this was because I changed dates and then changed back as I had the right dates … I even called the hotel three times that week and even in the same day and they told me that my booking was all good ! I get there on that day and get told that I have to pay again . I drove 120 miles and couldn’t say no as it was my sister birthday .. so I ended up paying 350 for two nights in a cheap hotel … not happy and will never use this company again o will make sure all social media sees this as it’s a disgrace …
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 2 nights in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marcus

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting Hotel, Great Value
Small hotel with a quirky layout (all the better for that). Next to a main road but is remarkably quiet despite this. Location is very good for the race track at Snetterton. Friendly staff who were always helpful. Judging by a couple of comments there was a new chef when we were there and they seemed to be adjusting to the menu. Food was well prepared but some descriptions on the menu were open to interpretation (gnocchi with summer vegetables sounded great but the vegetables were lacking). Another slight niggle was that there was not vegetarian sausages option on the breakfast menu which is unusual.
Stayed 2 nights in Jul 2024

6/10 Okay

Paul

Business traveller
Stayed 1 night in Jul 2024

6/10 Okay

Elaine

Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
I had booked a nights stay as I was attending a friends wedding nearby. I was able to check-in without any issues, but I was dissapointed with the room I was given.The bedding in the room was all itchy, which meant a turbulent nights sleep. The service at breakfast was frustrating. There was one member of staff on duty, and I had to ask 3 times for my eggs (which eventually turned up and were flawless). The pastries, and juices were often requiring refills which meant we had to wait around a lot.
Stayed 1 night in Jun 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay - quiet and clean rooms.
Stayed 1 night in Jun 2024

8/10 Good

Christine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good for a dog. Bedside lights need switches at both sides
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room in peaceful and quiet environment !
Amazing quiet place next to a calming wood ! Large and Comfy room with great breakfast and gym !
Stayed 1 night in Jun 2024

2/10 Terrible

ian

Disliked: Staff & service, property conditions & facilities
One to avoid
Heating wasn't working, shower drain was blocked so shower overflowed onto floor. Went to dinner at seven o'clock and they had already run out of two options on the menu even though there was hardly anyone there and the food served was bland. Only too happy to ramp up prices during school holidays but service was dire.
Stayed 1 night in May 2024

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff gave us different bedding when quilts too heavy which was good
Stayed 2 nights in May 2024

10/10 Excellent

Cosmea Dameana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked my stay the receptionist was a lady and was very kind and polite with me helping me with everything. The chalet was beautiful and very big.
Stayed 1 night in May 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff, lovely food and nice comfy bed and spotless room. Amazing
Stayed 1 night in Apr 2024

2/10 Terrible

stephen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful place
Stayed 1 night in Mar 2024