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Island City House Hotel

3.0 star property

Photo gallery for Island City House Hotel

Arch House Garden View Studio w/ Balcony
Island City House Queen Suite w/ Porch | Terrace/patio
Cigar House King Suite w/ Poolside porch | Living area
Outdoor pool, pool loungers
Cigar House Queen Suite w/ Poolside Balcony | Private kitchen

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
411 William Street, Key West, FL, 33040
  • Duval Street
    ‪6 min walk‬
  • Mallory Square
    ‪14 min walk‬
  • Ernest Hemingway Home and Museum
    ‪15 min walk‬
  • Key West, FL (EYW-Key West Intl.)
    ‪9 min drive‬

Room options

View all photos for Island City House King

Island City House King

Island City House King

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Island City House Queen Suite w/ Porch

Hypo-allergenic bedding, individually furnished, iron/ironing board

Island City House Queen Suite w/ Porch

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Island City House 2 Bedroom Suite w/ Porch

Hypo-allergenic bedding, individually furnished, iron/ironing board

Island City House 2 Bedroom Suite w/ Porch

  • 51 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Island City House Queen Suite

Hypo-allergenic bedding, individually furnished, iron/ironing board

Island City House Queen Suite

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Cigar House Queen Suite w/ Poolside Balcony

Cigar House Queen Suite w/ Poolside Balcony | Private kitchen

Cigar House Queen Suite w/ Poolside Balcony

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Arch House Garden View Studio w/ Balcony

Arch House Garden View Studio w/ Balcony

Arch House Garden View Studio w/ Balcony

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Arch House Studio Suite Street

Hypo-allergenic bedding, individually furnished, iron/ironing board

Arch House Studio Suite Street

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cigar House King Suite w/ Poolside porch

Cigar House King Suite w/ Poolside porch

Cigar House King Suite w/ Poolside porch

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Arch House 2 Bedroom Suite

Arch House 2 Bedroom Suite

Arch House 2 Bedroom Suite

  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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4.5 out of 5, Wonderful, (1006)
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About the area

Key West

A stay at Island City House Hotel places you in the heart of Key West, within a 15-minute walk of Duval Street and Florida Keys Beaches. .This hotel is 0.7 mi (1.2 km) from Mallory Square and 0.8 mi (1.2 km) from Ernest Hemingway Home and Museum.

What's nearby

  • Duval Street - 6 min walk - 0.5 km
  • Mallory Square - 14 min walk - 1.2 km
  • Ernest Hemingway Home and Museum - 15 min walk - 1.3 km
  • Southernmost Point - 4 min drive - 1.9 km
  • South Beach - 7 min drive - 1.8 km

Getting around

  • Key West Intl. Airport (EYW) - 9 min drive

Restaurants

  • ‪The Waterfront Brewery - ‬4 min walk
  • ‪Cuban Coffee Queen - ‬5 min walk
  • ‪Conch Republic Seafood Company - ‬6 min walk
  • ‪Kermit's Key West Key Lime Shoppe - ‬6 min walk
  • ‪Willie T's - ‬7 min walk

About this property

Island City House Hotel

Hotel with a rooftop terrace, a short walk to Duval Street
Island City House Hotel offers 24 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 24 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as microwaves and coffee/tea makers.
Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Limited parking is available onsite.

Languages

English, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests are asked to contact the property at least 24 hours in advance for after hours check-in instructions.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

City House Hotel
City Island Hotel
City Island House
Hotel City House
Hotel Island City
Island City Hotel
Island City House
Island City House Hotel
Island City House Hotel Key West
Island City House Key West
Island City Key West
Island City House Hotel Hotel
Island City House Hotel Key West
Island City House Hotel Hotel Key West

Island City House Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 776 out of 1002 reviews
Rating 8 - Good. 175 out of 1002 reviews
Rating 6 - Okay. 37 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 2 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great 2 night stay. Our sink had a small leak, it was fixed in a timely manner and the team was extremely apologetic. Our only feedback for improvement is to not advertise breakfast on the website. When we see breakfast included, we have atleast had muffins, pastries, cereal, etc. When we asked where breakfast was set up, we were told there are 2 granola bars stocked in the kitchen. Other than breakfast, minor issue, it is a lovely property with kind staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful trip. Great hotel but not for those who have issues with stairs unless they ask for one of the first floor rooms or bungalows. Would stay there again. Wish they served food though.
Stayed 4 nights in Dec 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

DAVID

Stayed 4 nights in Nov 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Old Key
Very nice old looking hotel in Old Key West. Large room fully equipped with kitchenette. The mattress could be better. Very clean and friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Like the memories our family have had over the past 35 years. Miss the breakfast, hot tub, and the vast variety of orchids.
Stayed 3 nights in Nov 2024

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great property all around
Stayed 2 nights in Oct 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean place to chill but close to all the craziness!
Stayed 4 nights in Oct 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was excellent from the ideal location to the friendliest staff. We thoroughly enjoyed it!
Stayed 7 nights in Sep 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great stay.
We had a nice time, though we didn't spend a lot of time at the resort. It's an older hotel being made up of several homes converted to a really nice resort with a pool and beautiful gardens. Our room (2 bedroom) was comfortable, but the bathroom is really small and would have been a challenge with two couples. Would probably be fine for a family of four.
Stayed 4 nights in Oct 2024

8/10 Good

Wanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - staff was great and very responsive.
Stayed 1 night in Oct 2024

10/10 Excellent

Neysa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were incredibly helpful. Easy location for walking.
Stayed 1 night in Oct 2024

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jul 2024

8/10 Good

Nadine

Stayed 1 night in Oct 2024

10/10 Excellent

keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property in a great location. Peaceful and quiet yet close to the marina and Duval Street. No need for a car if you are staying on the island, just rent a bike.
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old historic site who architecture was quidacential Key West. Very convient location within walking distance to the marina, and some great ocal establishments. We will definitely stay here again.Thank you for making another Key West memory for our family!
Stayed 4 nights in Sep 2024

10/10 Excellent

Christa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The island city house hotel was a beautiful property. Checkin was quick and allowed early. The room was stunning. We had a 2 bedroom in the front building with a large porch. It was so clean and spacious. Walkable to downtown and the shore. 10 minute ride from airport. Plenty of food and shopping nearby very safe feeling. Went on shark excursion it was amazing. Will definitely go back there again key west is amazing
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to walk to Duval Street and other attractions. Property grounds were lush and peaceful. Balcony was great!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deceiving from the street. Would never know such a big Beautiful property
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took our two children 2 and 4 years old and had a blast!
Stayed 3 nights in Aug 2024

10/10 Excellent

BRIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third time staying at the Island City House and we’ve tried staying in all three houses. All are wonderful and very enjoyable. We are already looking for to booking our next trip to stay there.
Stayed 5 nights in Aug 2024

10/10 Excellent

James M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was outstanding. And the gardens around the inn was very nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. Convenient to everything, the staff is so helpful, beautiful property.
Stayed 4 nights in Aug 2024