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The Palms Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palms Hotel

Deluxe King Room (Not Pet Friendly)
Front of property
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Free daily continental breakfast
Property grounds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
820 White St, Key West, FL, 33040
  • Duval Street
    12 min walk
  • Ernest Hemingway Home and Museum
    15 min walk
  • Key West Lighthouse and Keeper's Quarters Museum
    15 min walk
  • Key West, FL (EYW-Key West Intl.)
    8 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

  • Sleeps 4
  • 2 Double Beds

View all photos for Cottage Suite 138

Cottage Suite 138

Cottage Suite 138

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Ash Cottage Suite

Ash Cottage Suite

Ash Cottage Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly)

  • Sleeps 3
  • 1 King Bed

View all photos for Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds OR 1 Twin Futon

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

  • Sleeps 3
  • 1 King Bed

View all photos for Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly)

  • Sleeps 2
  • 1 Double Bed

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About the area

Key West

A stay at The Palms Hotel places you in the heart of Key West, within a 15-minute walk of Duval Street and Ernest Hemingway Home and Museum. .This guesthouse is 1.1 mi (1.8 km) from Southernmost Point and 1.4 mi (2.3 km) from Mallory Square.
View more Guest houses in Key WestOpens in a new window

What's nearby

  • Duval Street - 12 min walk - 1.1 km
  • Ernest Hemingway Home and Museum - 15 min walk - 1.3 km
  • Southernmost Point - 3 min drive - 1.9 km
  • Smathers Beach - 4 min drive - 2.5 km
  • Mallory Square - 4 min drive - 2.3 km

Getting around

  • Key West Intl. Airport (EYW) - 8 min drive

Restaurants

  • ‪Pepe's Cafe - ‬15 min walk
  • ‪Sandy's Cafe - ‬3 min walk
  • ‪Off the Hook Grill - ‬13 min walk
  • ‪El Siboney Restaurant - ‬10 min walk
  • ‪Dante's Key West - ‬14 min walk

About this property

The Palms Hotel

Victorian Key West guesthouse in Key West Historic District with free breakfast
The Palms Hotel offers 32 air-conditioned accommodations with complimentary toiletries and ceiling fans. Flat-screen televisions come with cable channels. Housekeeping is provided daily.
Recreational amenities at the guesthouse include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 32 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Conveniences include ceiling fans, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional features at this Victorian guesthouse include concierge services, a picnic area, and gas grills.
Wrap up your day with a drink at the poolside bar. A complimentary continental breakfast is served daily from 8 AM to 10:30 AM.
Featured amenities include a computer station, multilingual staff, and luggage storage. Limited parking is available onsite.
A complimentary continental breakfast is served each morning between 8 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Parking and public transport

  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 8 AM–10:30 AM
  • 1 poolside bar
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • This property does not have any lifts

More

  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Mini fridge

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 55 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April
  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Housekeeping
  • Internet access
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

The Palms Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1003 reviews" "
Rating 8 - Good. 264 out of 1003 reviews" "
Rating 6 - Okay. 109 out of 1003 reviews" "
Rating 4 - Poor. 59 out of 1003 reviews" "
Rating 2 - Terrible. 32 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tanje

Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Great location as well, will stay again in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ron

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We planned a quick weekend trip to Key West and wanted somewhere that we could take our dog with us. This place was convenient, reasonably priced and accepted pets. We really enjoyed our weekend here and will return.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night but was a very nice place. Friendly fella at the front desk. Pool was clean. Room was clean. Breakfast was good too. We would definitely stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here, brought my pup for his birthday, for a lil staycation!!! Absolutely loved this property!! Super cute, great price, very nice staff, a lil pool bar, with liquor for a great frozen marg!! Didn’t know it but they also had bikes on property to rent, 18bucks for 24hrs!! I have found my new spot in KW that’s pet friendly!! Love this place!!
Stayed 1 night in Aug 2024

8/10 Good

Frenzel,, Wendelstein

Travelled with family and small children
Liked: Cleanliness, staff & service
Nice historic hotel, AC to old and to loud for the hot temperatures.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kadesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it
We needed a room with light accommodations for one night. J offered myself and my husband a petite suite. Everything was amazing including J and her staff. The breakfast was a plus. We plan to stay here for our future trips.
Stayed 1 night in Aug 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Shannon

Stayed 1 night in Aug 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Irmina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Edith

Travelled with family
I was very surprised to find the admitting staff to be very rude and unhelpful
Stayed 1 night in Aug 2024

6/10 Okay

Jorge

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Is ok for one night stay
Stayed 1 night in Aug 2024

6/10 Okay

ARMANDO

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service
Convenient
Stayed 2 nights in Jul 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Ana teresa

Travelled with partner
Liked: Amenities
Just gorgeous!!! Very clean and the breakfast was amazing! Will definitely come back.
Stayed 1 night in Jul 2024

8/10 Good

Adam Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so cute. We were upstairs and the air conditioner was struggling so they were able to get us a couple fans, which helped a lot. We had a very nice time there.
Stayed 4 nights in Jul 2024

10/10 Excellent

Aaron

Stayed 1 night in Jul 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

D

Stayed 1 night in Jul 2024

8/10 Good

Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Stayed 2 nights in Jul 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sonja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Stayed 1 night in Jul 2024