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Dmall Hotel

4.0 star property

Photo gallery for Dmall Hotel

Reception
Terrace/patio
Exterior
Reception
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast included
  • Housekeeping

Explore the area

Map
Plot No.145, KG 9 Avenue, Nyarutarama, Kigali
  • Kigali Heights
    ‪20 min walk‬
  • Kigali Convention Centre
    ‪4 min drive‬
  • BK Arena
    ‪4 min drive‬
  • Kigali (KGL-Kigali Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

  • 26 sq m
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 28 sq m
  • Hill view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 28 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

View from room

Deluxe Suite

  • 46 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 1 King Bed

Similar properties

Breakfast, lunch, dinner served; international cuisine

2000 HOTEL Downtown Kigali

  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (458)
The price is AU$172
for 1 room
includes taxes & fees
15 Apr - 16 Apr
2000 HOTEL Downtown Kigali

About the area

Kigali

With a stay at Dmall Hotel in Kigali (Remera), you'll be within a 5-minute drive of Kigali Convention Centre and Rwanda Development Board. .This casino hotel is 1.2 mi (2 km) from University of Kigali and 1.3 mi (2.1 km) from Kigali Business Centre.

What's nearby

  • Rwanda Development Board - 6 min walk - 0.5 km
  • Kigali Heights - 20 min walk - 1.7 km
  • Stade Amahoro - 3 min drive - 2.5 km
  • Kigali Convention Centre - 4 min drive - 2.1 km
  • BK Arena - 4 min drive - 2.7 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 12 min drive

Restaurants

  • ‪Java House - ‬19 min walk
  • ‪New Fiesta Coffee Shop - ‬3 min drive
  • ‪Meze Fresh - ‬17 min walk
  • ‪360° Degrees Pizza - ‬19 min walk
  • ‪Question Coffee - ‬9 min walk

About this property

Dmall Hotel

Hotel in Kigali with a casino and free breakfast
Dmall Hotel offers 36 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 36 air-conditioned rooms featuring refrigerators and minibars. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at Dmall, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Dmall - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dmall

Things to do

  • Casino (1,076 square foot of space)
  • Gaming table
  • Gym
  • Slot machine

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 20481816

Property is also known as

Dmall Hotel Kigali
Dmall Kigali
Dmall Hotel Hotel
Dmall Hotel Kigali
Dmall Hotel Hotel Kigali

Dmall Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 24 out of 58 reviews
Rating 8 - Good. 19 out of 58 reviews
Rating 6 - Okay. 8 out of 58 reviews
Rating 4 - Poor. 1 out of 58 reviews
Rating 2 - Terrible. 6 out of 58 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Alyssa

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Older hotel/motel that caters mostly to Chinese nationals, as most of the public and in-room signage was in Chinese, even the tv and remote control. Also noticed that the lamp shades were stained when we turned on the lights. We tried to use the elevator from the fourth floor, but there was a minor power-outage, which caused us to get stuck inside, so we opted to use the stairs the rest of our stay. The Chinese restaurant on the first floor was very good and served particularly large portions, which was great. The only major complaint was at checkout when we had requested an airport transfer the night before and the morning desk staff seemed confused and asked us if we got our times wrong? Luckily, we left ample time for arrival, but we did have to wait fifteen minutes for a driver to arrive. Proximity to the airport is convenient, especially if your airport transfer is late.
Stayed 2 nights in Dec 2024

8/10 Good

Odeth

Stayed 2 nights in Oct 2024

6/10 Okay

Peter

Travelled with partner
Liked: Staff & service, amenities
Rooms are poorly furnished. Very cheap looking.
Stayed 1 night in Aug 2024

8/10 Good

Christian, Accra

Liked: Cleanliness, amenities, property conditions & facilities
It’s a good place to crush. They’ve got casino inside of it. I like their style tho.
Stayed 1 night in Sep 2024

2/10 Terrible

cindy

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
AC did not work everything feel dirty. Bathroom with mold.

10/10 Excellent

Miguel, PONCE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super super super. Staff. Food Room. Waoooo
Stayed 1 night in Jun 2024

10/10 Excellent

Phanuel

Liked: Staff & service
Quality service.
Stayed 2 nights in Jun 2024

2/10 Terrible

MITESHKUMAR, Nairobi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
they never sent vehicle to pick me from airport yet it was agreed
Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

6/10 Okay

kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair value
Rooms were very good and clean. It was also well located for my needs and 15min from the airport. It was generally good value.
Stayed 5 nights in Mar 2024

8/10 Good

Mhd louay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for business
Well priced hotel . Has its own little casino and a Chinese restaurant but no separate bar area. Staff were pleasant and food good and well priced .
Stayed 4 nights in Mar 2024

8/10 Good

Oluwafemi

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Central hotel
Hotel is central to most places
Stayed 8 nights in Feb 2024

10/10 Excellent

Eunje

Stayed 1 night in Dec 2023

10/10 Excellent

Anthony Bernard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay
I've really enjoyed my stay at the Dmall Hotel as the hotel was amazing. Cleanliness is a priority and the room also spacious at Dmall Hotel. I enjoyed the breakfast too and hope to be back again.
Stayed 2 nights in Dec 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was very good and care was demonstrated willingly.
Stayed 2 nights in Aug 2023

8/10 Good

David, Simpsonville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great room, great breakfast. My only complaint would be traffic noise.
Stayed 1 night in Jul 2023

6/10 Okay

Pilar

Stayed 1 night in Jul 2023

8/10 Good

layo

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport but without the plane noise. Good attentive staff and very helpful.Good location to go downtown. Food was OK but breakfast needs some work
Stayed 3 nights in Mar 2023

10/10 Excellent

George

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, clean and friendly staff.
Stayed 4 nights in Mar 2023

6/10 Okay

Sabiu

Stayed 5 nights in Feb 2023

10/10 Excellent

Remilekun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is good. Decent and central area with easy access to everywhere. Complimentary airport shuttle was prompt and smooth. Check-in was seamless. There is a supermarket on site with virtually everything you need. Complimentary bottled water were supplied daily. Breakfast was average though. The staff were courteous, pleasant and friendly. Special shout out to Sandra, Deborah and the ever smiling Nadege. So also the driver and cleaning staff. I recommend.
Stayed 2 nights in Feb 2023

8/10 Good

Babajide

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jan 2023

6/10 Okay

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