Colonial Resort-1000 Islands

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Colonial Resort-1000 Islands

Front of property
Aerial view
Garden view
Point of interest
Point of interest

Reviews

7.0 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
780 King Street West, Gananoque, ON, K7G 2H5
  • Confederation Park
    14 min walk
  • The Woodview Inn
    9 min walk
  • Gananoque Station
    7 min drive
  • Kingston, ON (YGK-Norman Rogers)
    38 min drive

Room options

Standard Room, 2 Double Beds, Accessible

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room (Tennis court section, 3 double beds)

  • 29 sq m
  • Sleeps 6
  • 3 Double Beds

Standard Double Room, 2 Double Beds (Pool Section)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Single Jetted Tub)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room (Tennis court section)

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Double Beds (Tennis Court Section)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed with Sofa bed (2 person Jacuzzi)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Gananoque

Located in Gananoque, Colonial Resort-1000 Islands is within a 15-minute walk of Confederation Park and Sculpture Park. .This hotel is 0.8 mi (1.3 km) from Gananoque Municipal Marina and 0.9 mi (1.4 km) from Arthur Child Heritage Museum.

What's nearby

  • Confederation Park - 14 min walk
  • Gananoque Municipal Marina - 15 min walk
  • Thousand Islands OLG Charity Casino - 3 min drive
  • Gananoque Boat Line - 3 min drive
  • Thousand Islands Playhouse - 3 min drive

Getting around

  • Gananoque Station - 7 min drive
  • Kingston, ON (YGK-Norman Rogers) - 38 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪1000 Island Charity Casino - ‬3 min drive
  • ‪Riva - ‬13 min walk
  • ‪Subway - ‬2 min drive
  • ‪The Old English Pub - ‬18 min walk

About this property

Colonial Resort-1000 Islands

Hotel with free parking, near Sculpture Park
Colonial Resort-1000 Islands offers 54 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 54 guestrooms featuring refrigerators and LCD televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, an outdoor tennis court, and a seasonal outdoor pool. Additional features at this hotel include gift shops/newsstands, a television in a common area, and a picnic area.
Featured amenities include express check-out and a library. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Languages

English, French, German

Property amenities

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Things to do

  • Billiards/pool table
  • Indoor pool
  • Outdoor tennis court
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Gift shop/newsstand
  • Library

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Access via exterior corridors
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed during November, December, January, February, March, and April.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.00 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
The seasonal pool will be open from April 15 to September 15
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Colonial Gananoque
Colonial Resort Spa
Colonial Resort Gananoque
Colonial Resort Spa
Colonial Resort 1000 Islands
Colonial Resort-1000 Islands Hotel
Colonial Resort-1000 Islands Gananoque
Colonial Resort-1000 Islands Hotel Gananoque

Colonial Resort-1000 Islands Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 209 out of 1000 reviews" "
Rating 8 - Good. 365 out of 1000 reviews" "
Rating 6 - Okay. 212 out of 1000 reviews" "
Rating 4 - Poor. 110 out of 1000 reviews" "
Rating 2 - Terrible. 104 out of 1000 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Janet

Liked: Cleanliness
Quiet atmosphere. Okay for one night stay.
Stayed 1 night in Oct 2024

8/10 Good

Melony

There were things that could not be accessed because they weren’t working.
Stayed 2 nights in Sep 2024

6/10 Okay

Hardi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quiet and peaceful
Stayed 2 nights in Sep 2024

10/10 Excellent

Simranjit kaur

Liked: Cleanliness, staff & service
Good experience
Stayed 1 night in Sep 2024

8/10 Good

Janet

Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didnt and couldnt stay the night the ceilings are full of black mold guy tried to argue about the fact it was black paint in a full white room ive lived with black mold it was mold i had to many kids the guy also threatened us and now refusing to give money back so ill be going through other channels to get my money back and ill never be using expedia again if my money isnt returned drove 7 hours to deal with this absolutely disgusting place stay away we have photos as well
Stayed 1 night in Sep 2024

10/10 Excellent

Chantale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour d'une nuit
Nous sommes venus faire une croisière avec City Line, la chambre était une cabine avec 2 lits doubles. Propre mais besoin de rafraichir le nettoyage des murs et le plafond de la salle de bain, Déjeuner complet et le personnel est courtois. Bonne qualité prix.
Stayed 1 night in Sep 2024

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very clean but needs updating. The construction of units was very well done in its day but needs a makeover. New paint, doors, door locks, bathroom flooring etc.
Stayed 3 nights in Sep 2024

8/10 Good

Johanna

Stayed 1 night in Sep 2024

6/10 Okay

Ella

Stayed 2 nights in Sep 2024

10/10 Excellent

RASEDUR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Indoor pool was nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a walking trail, a pool table and two lounge areas
Stayed 1 night in Sep 2024

2/10 Terrible

David

Travelled with family
Disliked: Amenities, property conditions & facilities
Love the location and size of lot. But badly outdated. Toilet not installed properly when they changed flooring. Bed hurt my back. In so much pain I canceled my return trip there (on my way back from Montreal. At one time probably was an excellent resort. Now I wouldn’t send my worst enemy there. Neeo new proper beds and proper installation of toilets every done there cheap cheap. Looks like run by slumlords
Stayed 1 night in Sep 2024

8/10 Good

Sadiqur

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Judith

Stayed 1 night in Aug 2024

4/10 Poor

Tari-An

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day of riding and wanting to relax in the jacuzzi tub and watch some TV, the TV in fact has picture but super grainy. After asking at the front desk if this can be fixed, he gave me no confidence that it could be and was told there is nothing that can be done. I rode to the Canadian tire to grab a converter so that perhaps I could hook up my laptop. Asked the front desk for a refund for the adapter as it was purchased due to their deceitful advertising of TV in the room. Yes there was a TV, but not a working one. After being told that the TV was a complimentary service I advise why advertise a complimentary service that doesn't work. May as well not have the TV in the room. As many have mentioned this place is in serious need of an update and better service. We will see how the sleep is tonight and the breakfast option tomorrow.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Susan

Travelled with partner
While everything was clean, it was expensive. An update is needed for entire property.
Stayed 2 nights in Sep 2024

8/10 Good

Carlo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Sep 2024

6/10 Okay

Samer

Travelled with family
Disliked: Property conditions & facilities
Old noisy not very clean breakfast normal, did mit wash the apples, just dumped from the bag in the bowl
Stayed 2 nights in Aug 2024

10/10 Excellent

Janta

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Kevin

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had an overpowering chemical smell from some kind of cleaning product. My wife, who has allergies, found breathing difficult. My eyes were burning. We were told we could not get our money back so our trip ended with a quick dinner then a drive home to sleep in our own bed at a cost of $153. This is so unfortunate because we had stayed at the Colonial years ago and had a wonderful experience. But there are new owners now. Our friend was also disappointed. Terrible experience.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities
Conveniently located to access Kingston, the family room had plenty of space. The pools, while dated, provided lots of entertainment for the family and the sauna was a nice surprise. As we are on an extended trip and cooking our own meals, the prohibition against any cooking appliances left us scrambling for dinner on our first night.
Stayed 2 nights in Sep 2024

2/10 Terrible

Tintu

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024