Located in Gananoque, Colonial Resort-1000 Islands is within a 15-minute walk of Confederation Park and Sculpture Park. .This hotel is 0.8 mi (1.3 km) from Gananoque Municipal Marina and 0.9 mi (1.4 km) from Arthur Child Heritage Museum.
What's nearby
Confederation Park - 14 min walk
Gananoque Municipal Marina - 15 min walk
Thousand Islands OLG Charity Casino - 3 min drive
Gananoque Boat Line - 3 min drive
Thousand Islands Playhouse - 3 min drive
Getting around
Gananoque Station - 7 min drive
Kingston, ON (YGK-Norman Rogers) - 38 min drive
Restaurants
McDonald's - 4 min drive
1000 Island Charity Casino - 3 min drive
Riva - 13 min walk
Subway - 2 min drive
The Old English Pub - 18 min walk
About this property
Colonial Resort-1000 Islands
Hotel with free parking, near Sculpture Park
Colonial Resort-1000 Islands offers 54 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels.
Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court.
Children under 16 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 54 guestrooms featuring refrigerators and LCD televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, an outdoor tennis court, and a seasonal outdoor pool. Additional features at this hotel include gift shops/newsstands, a television in a common area, and a picnic area.
Featured amenities include express check-out and a library. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Languages
English, French, German
Property amenities
Parking and public transport
Free self-parking on site
Wheelchair-accessible parking available
Things to do
Billiards/pool table
Indoor pool
Outdoor tennis court
Seasonal outdoor pool
Shopping
Family friendly
Indoor pool
Fridge
Seasonal outdoor pool
Conveniences
Banquet hall
Gift shop/newsstand
Library
Guest services
Daily housekeeping
Front desk (limited hours)
Business services
Conference space
Meeting rooms
Outdoors
Garden
Picnic area
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Handrails in stairwells
In-room accessibility
Raised toilet seat
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Heating (climate-controlled)
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
32-inch LCD TV
TV channels
Food and drink
Coffee/tea maker
Fridge
More
Access via exterior corridors
Free local calls
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Renovations and closures
The property is closed during November, December, January, February, March, and April.
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.00 per night
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Pet fee: CAD 20 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: CAD 20.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
The seasonal pool will be open from April 15 to September 15
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Colonial Gananoque
Colonial Resort Spa
Colonial Resort Gananoque
Colonial Resort Spa
Colonial Resort 1000 Islands
Colonial Resort-1000 Islands Hotel
Colonial Resort-1000 Islands Gananoque
Colonial Resort-1000 Islands Hotel Gananoque
Colonial Resort-1000 Islands Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 209 out of 1000 reviews" "
10 - Excellent
209
Rating 8 - Good. 365 out of 1000 reviews" "
8 - Good
365
Rating 6 - Okay. 212 out of 1000 reviews" "
6 - Okay
212
Rating 4 - Poor. 110 out of 1000 reviews" "
4 - Poor
110
Rating 2 - Terrible. 104 out of 1000 reviews" "
2 - Terrible
104
7.2/10
Cleanliness
7.4/10
Staff & service
6.4/10
Amenities
6.4/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
6/10 Okay
Janet
3 Oct 2024
Liked: Cleanliness
Quiet atmosphere. Okay for one night stay.
Janet
Stayed 1 night in Oct 2024
8/10 Good
Melony
29 Sept 2024
There were things that could not be accessed because they weren’t working.
We didnt and couldnt stay the night the ceilings are full of black mold guy tried to argue about the fact it was black paint in a full white room ive lived with black mold it was mold i had to many kids the guy also threatened us and now refusing to give money back so ill be going through other channels to get my money back and ill never be using expedia again if my money isnt returned drove 7 hours to deal with this absolutely disgusting place stay away we have photos as well
Nous sommes venus faire une croisière avec City Line, la chambre était une cabine avec 2 lits doubles. Propre mais besoin de rafraichir le nettoyage des murs et le plafond de la salle de bain, Déjeuner complet et le personnel est courtois. Bonne qualité prix.
Very clean but needs updating. The construction of units was very well done in its day but needs a makeover. New paint, doors, door locks, bathroom flooring etc.
Love the location and size of lot. But badly outdated. Toilet not installed properly when they changed flooring. Bed hurt my back. In so much pain I canceled my return trip there (on my way back from Montreal. At one time probably was an excellent resort. Now I wouldn’t send my worst enemy there. Neeo new proper beds and proper installation of toilets every done there cheap cheap. Looks like run by slumlords
After a long day of riding and wanting to relax in the jacuzzi tub and watch some TV, the TV in fact has picture but super grainy. After asking at the front desk if this can be fixed, he gave me no confidence that it could be and was told there is nothing that can be done. I rode to the Canadian tire to grab a converter so that perhaps I could hook up my laptop. Asked the front desk for a refund for the adapter as it was purchased due to their deceitful advertising of TV in the room. Yes there was a TV, but not a working one. After being told that the TV was a complimentary service I advise why advertise a complimentary service that doesn't work. May as well not have the TV in the room. As many have mentioned this place is in serious need of an update and better service. We will see how the sleep is tonight and the breakfast option tomorrow.
The room had an overpowering chemical smell from some kind of cleaning product. My wife, who has allergies, found breathing difficult. My eyes were burning. We were told we could not get our money back so our trip ended with a quick dinner then a drive home to sleep in our own bed at a cost of $153. This is so unfortunate because we had stayed at the Colonial years ago and had a wonderful experience. But there are new owners now. Our friend was also disappointed. Terrible experience.
Kevin
Stayed 1 night in Sep 2024
8/10 Good
Peter
Travelled with family
9 Sept 2024
Liked: Cleanliness, staff & service, amenities
Conveniently located to access Kingston, the family room had plenty of space. The pools, while dated, provided lots of entertainment for the family and the sauna was a nice surprise. As we are on an extended trip and cooking our own meals, the prohibition against any cooking appliances left us scrambling for dinner on our first night.